Pest Control in Virginia Beach, VA

“no matter how many times we explain that we MUST be home in order for us to get the full service we pay for, no matter how many times we confirm a time, they can never get it right. I do not understand. today was the final straw. just got a knock on our door at 11am. they’re scheduled between 3-5 pm today. he says we were down for any time. they can never ever get it right. I do not understand what is so difficult or how many more conversations we could have. we are cancelling our contract today”

“The division that was responsible for my area is probably the worst customer service I have ever experienced not only are they unprofessional but that also lack the basic skills of scheduling according to who I spoke with there is only a 3 day window of advance notice that a tech will be able to service your home which I received a text less then 12 hours of notice an a email of the same time frame notice also when you set up service I was told I would have a follow up appointment within 30 days”

“We’ve been with Terminix for over 15 years. Jason Jelinek, a Pest Control Technician, has done a great job for us for most of those years. We definitely count on him to keep us bug free. He is professional, highly knowledgeable and we trust him completely. He’s able to answer many questions including what insects, snakes are beneficial to our area. Thank you for your all you do! 03/25/2026 Jason Jelinek is such a sweet and respectful person. Always so positive and listens to my concerns about pe”

“I called mitchell pest service to treat and remove a basketball size Hornets nest, when first technician came out he said oh this is pretty active we will spray come back next week to retreat and remove, they came back 6 days later opened up the nest more and sprayed again not at all removing the nest. Just called again because even more active now and they are just rebuilding the nest and the lady says we come out one time and then do a follow up and we wait for the homeowner to call if there ”

“I had a wonderful experience with Talent Pest Control during our annual inspection. Our inspector, Ricky, was incredibly professional, polite, and pleasant from start to finish. He took the time to thoroughly explain everything he was doing, as well as his findings, which made the entire process easy to understand and stress-free. It’s clear that he takes pride in his work and truly cares about helping homeowners feel informed and confident. I would absolutely recommend Talent Pest Control to a”

“I would not recommend this company to anyone. I don't normally experience professional interactions when I call. Their online portal looks very basic or homemade. They schedule you based on the convenience of their tech route; so it doesn't matter if it's a inconvenience for you. You're called the day before with an automated message. No time is given when to expect the tech. I guess I should just wait around all day? I am billed monthly but the contract says I have a quarterly service. If I was”

“The rep said he sprayed around the house for waterbed/cockroaches. I had ground bees I needed managed which I told him by text and in person. Your representative said that you don’t handle bees & that our property is too close to the water for chemicals. Couldn’t you remove the nest? I’ve had three yard helpers refuse service because of those bees. I specifically asked the rep twice to go into the second room in the basement to check the mouse and rat traps. He did not. He identified a dead mous”

“We have had a contract with Back Bay Pest & Mosquito for several years but recently needed their help with a rat problem in our crawlspace. Our technician, Zach Horne, was outstanding! He spent two days here sealing up every single possible point of entry. Thorough, neat, exceptional customer service! Zach took time to show us areas of concern and explained everything he was doing to ensure we no longer have an issue. People don't like to think they have a 'rat' problem, rather it's just mice. B”

“I'm not a huge fan of pesticides, but I was at the end of my rope with fleas and ticks for my elderly cat. VINX has been so much help with controlling pests and respecting my wishes. I have had monarch butterflies and caterpillars since they've started servicing me and they've always paid attention to make sure nothing happens to them as well as my other pollinators. I still have the bees and butterflies (in my garden) but not the fleas and ticks in lawn. The local wildlife haven't been harmed e”

“Devon came out for our pest control and honestly did an amazing job. From the moment he arrived he was professional, friendly, and really knew what he was doing. He took the time to explain what he found, what he was treating, and what we could do to prevent issues in the future. What really stood out was how thorough and efficient he was. He didn’t rush through the job, but he worked quickly and made sure every area that could be a problem was checked and treated. He even went above and beyond”

“I had a termite inspection done (inside and outside). The technician seemed knowledgeable and answered all my questions clearly. He also provided me with the pricing, though I personally found it a bit on the higher side. One thing I really didn’t like was that he walked around the house in his shoes, which had visible mud marks. He did remove them when I asked, but I think wearing shoe covers should be standard and more professional. Also, I’m not sure where he parked since he just walked up to”