About this provider in Sterling
When you choose Ned Stevens for your gutter and other home maintenance services, you can count on exceptional quality of work and outstanding customer service. With an expert staff of employees fully trained on gutter cleaning, repair, and installation, we are dedicated to delivering work you can always count on. Our…
Rating breakdown from customer reviews
4.7
382 reviews
Customer reviews for Ned Stevens Gutter Cleaning
Bradley Williams
I had Neds come out to clean my gutters earlier this year. They did a poor job. In and out really quick. They did not even remove gutter covers. No improvement with drainage immediately following. I reported this to them. However, they obviously never received the feedback since they continue to call me utilizing their AI bot to try and book services. They don’t appear to know how to use their AI tools since they can’t seem to get the AI to stop calling and emailing me! Very annoying and frustrating across the board!
Debbie Kimberlin
The 2 men came to the house, put up ladders, got on the roof hosed out the debris in our gutters in 30 minutes. They were quick, efficient, courteous and cleaned up the debris from the gutters.
Provider response
Hi, Debbie. Thank you so much for leaving us a stellar review!
Marshall Day
The team was great and did an excellent job.
Provider response
We are excited to hear the team did an excellent job. Marshall, we truly appreciate your kind feedback!
Kimberley K
Efficient, Professionally completed the job, Very Reasonable Pricing -
Provider response
We are glad to hear our team delivered efficient, professional service at reasonable pricing. Thank you, Kimberley! Thank you for choosing Ned Stevens Gutter Cleaning!
Ron Filippone
I have used Ned Stevens Gutter Cleaning Service for many years and I have always been satisfied with their work results!! Highly recommended. June 24, 2026 service great!
Provider response
Hi, Ron. Your feedback is highly appreciated. Thank you for the review!<br><br><br> <br>
James Holliday
Service was prompt, professional, and the price was right.
Provider response
Hi, James. We appreciate the kind words and are glad we could provide you with a positive experience! <br> <br>
Tom Altizer
Thorough gutter cleaning by experienced professionals. Exactly what I'm paying for!
Provider response
Hi, Tom. Thanks for taking the time to share your positive experience. We truly appreciate it! <br> <br>
Dennis Wijers
Purchased the gutter cleaning service. The crew came to the property very quickly and also cleaned up the job site. Definitely needed the cleaning!
Provider response
Thank you for your 5-star review! Providing quality service and thorough cleanup is something we take great pride in. Thank you for choosing Ned's Home. We look forward to serving you again!
Luis Ramirez
We have them for several years, very happy with their gutter cleaning service
Provider response
Thank you for the 5 star review! Your loyalty over the years means a great deal. We're glad our gutter cleaning service has consistently met your expectations.
James H Kunkel
Simply the Best!
Provider response
We are happy to hear you think we're simply the best! Thank you, James. That means everything to us.
Norman Riley
Very pleased with the attention and care that they provide quarterly for maintaining the health of the gutters.
Provider response
Thank you for taking the time to share this. Thanks for choosing Ned's Home services, Norman!
Ruth Ann Palmer
Gutters cleans nice and no issues
Provider response
Thank you for sharing! We're glad your gutters are clean and everything went smoothly, Ruth Ann.
P Vida
Gutter cleaning was quick & efficient but price keeps going up in spite of signup for autopay.
Provider response
We thank you for your feedback, P Vida. We hear your concern about pricing. Thank you for choosing Ned's Home.
Carolyn Puckett
Ned's have cleaned our gutters for years and they do a terrific job.
Provider response
Your positive feedback means a great deal. Years of trust from customers like you, Carolyn, is what drives us to keep delivering quality work.
Jerry
Gutter cleaning personnel arrived, well-equipped and knowledgeable about the job. Did a good job and left, having cleaned up the site. Price was reasonable and I’m satisfied. Only improvement would be to provide some kind of arrival time better than “sometime during the day.”
Provider response
Hi, Jerry. Thanks for taking the time to share your positive experience. We truly appreciate it! Your suggestion is noted. <br><br>
Penelope Sizemore
Gutter Cleaning. Excellent Job. Always on schedule.
Provider response
We are happy to hear you enjoyed excellent gutter cleaning and that we stayed on schedule. Thank you, Penelope!
Robert Daniels
As seniors we are no longer able to clean our gutters so hired Ned Stevens Gutter Cleaning to provide the service. We were notified about a hour before they came that they were on the way. The work was completed quick and efficiently.
Provider response
Thank you for taking the time to share this, Robert. We are happy to hear the notification and efficient service met your needs.
Alayne Adams
Did a quick efficient job.
Provider response
Thank you for your review. We appreciate you recognizing our quick and efficient work on your gutters.
laura durback
Very efficient and hard working
Provider response
Thank you for your amazing review! We're pleased to hear that you found our team efficient and hardworking. We take great pride in delivering quality service and ensuring every job is completed with care and professionalism.
Larry Mackey
To Whom It May Concern, I am writing to commend and applaud the Ned Stevens Power Washing team for their exceptional service. From start to finish, the team demonstrated remarkable diligence, professionalism, and attention to detail. They arrived on time, worked efficiently, and delivered results that were nothing short of dazzling. It is truly gratifying to work with a company whose standards are so high. I was thoroughly impressed and remain very pleased with the outcome. This team is invaluable, and their commitment to excellence is well deserved. I highly recommend Ned Stevens Power Washing to anyone seeking excellent and reliable service. Sincerely, Larry
Provider response
Your positive experience means everything to us. Thank you for recognizing our team's diligence, professionalism, and commitment to excellence. We're thrilled to hear that our power washing service met your high standards and left you impressed with the results. Our team takes great pride in their work, and it's wonderful to know that their efforts were appreciated. We value your recommendation and look forward to continuing to provide exceptional service to you and other customers in the future.
chanda Pearson
Nice
Provider response
Hi, Chanda. Your feedback is highly appreciated. Thank you for the review!<br><br><br> <br>
S J
I wish I could give less that a star. They are unprofessional and very sketchy. I have wind damage to my gutters and flashing. I called Ned to come out and schedule a cleaning/inspection so they could give me a quote on the damage. The week prior I had emailed pictures of the damage and explained exactly what I wanted looked at on the house. I received the automated text at 10:45 AM. The team promptly left by 11:10 without speaking to me providing a quote, patching the hole in my roof, nothing. I then called Ned They were unaware of any roof damage. The agent I had called the week prior didn’t nor did the technicians spot a hole where the flashing should be on my roof. I would never recommend this company and I will never again use them.
Provider response
Apologies for any inconvenience caused during your recent experience with Ned Stevens Gutter Cleaning. Please feel free to contact us at (703) 782-3099 to discuss this matter further.
Karen
Do not use this service! I had them clean my gutters May 2024 for a one time service, they kept calling me almost every day trying to upsell me. I called back and asked to have myself removed from their marketing calls. This was in 2024. Guess what I just looked at my credit card and see a charge for $396 - for what?!?! I have no idea. I did not sign up for a recurring service. I did not have any service done by this company since 2024. I am disputing this charge. Please go elsewhere, if I hadn’t looked at my credit card transactions I may have missed this. Edit(Feb2025): the company refunded me after I called them to ask about this charge. It took 30 minutes & a claim I had verbally agreed to an annual recurring service & conversations were recorded (I said yes please pull the recordings). And a perplexing answer to my question on if it’s annual I had this done May 2024…it’s Feb and there’s snow - said it was for a planned June service?!?!? Anyway nothing wrong with the actual job of gutter cleaning but it is not cool to just charge a customer this way. Glad they issued me a refund (I had to argue with them though)
Provider response
We appreciate your feedback, Karen. If you would like to discuss your experience further, please email us at support@nedshome.com since we are unable to locate your account with the information provided. We would love the opportunity to make things right. <br><br>
Jasmine Wilson
I've been using Ned Steven's for gutter cleaning for a while now. I'm always so incredibly pleased with the service. They always do a great job, and they go above and beyond when cleaning up the leaves. We had a storm a while back and since then, there's been branches and leaves absolutely covering my deck. While they were out today, they cleaned up the leaves off of the deck AND the patio after cleaning out the gutters.
Provider response
Hi, Jasmine. Thanks for taking the time to share your positive experience. We truly appreciate it! <br> <br>
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