United Pest Control - pest control

United Pest Control

Verified
★★★★★4.7(61 reviews)

11834 Canon Blvd k4, Newport News, VA 23606

Open 5 days/week

About United Pest Control

We are a family owned, top-rated pest and termite removal and extermination company in the Hampton Roads region. In business for over 29 years, we have been increasing our customer base year after year. We are rated by the BBB and hire local to Newport News, Hampton, and Williamsburg.

Pests handledtermitesbeespets
Praised forprofessionalknowledgeablefriendlypersonable
Methodsquarterly treatmentsduct cleaning
Safetythe materials they use are safehave no fear

Rating Breakdown

4.7

★★★★★

61 reviews

5
54
4
4
3
0
2
0
1
3

Customer Reviews (25)

LK
Lauren Kerlin1y ago
★★★★★

We just switched to this company and absolutely love them! They do a wonderful job and truly care about their customers.

BM
Bonnie McPherson1y ago
★★★★★

Keith came out to check for carpenter bee activity. He was very thorough, knowledgeable and professional. A pleasure to work with someone who knows his job! We highly recommend!!!

AD
Angelo Dart1y ago
★★★★★

Great work on my inspection

PL
Pam Lucas1y ago
★★★★★

This company far exceeds expectations in professionalism and personal attention down to the last detail. They were able to come out sooner than any other company, have been courteous, personable, and Mr. Lane himself actually called with a follow-up quote and made sure all questions were answered and provided excellent coverage for our home!! Can not recommend enough. There has been zero delay in communication and service.

C
Chantelle2y ago
★★★★★

This company is amazing! They have been doing quarterly treatments on our residence for two years now. If you have children, pets or immune compromised family members, have no fear. The materials they use are safe. Communication is always top notch! It is an excellent veteran owned business with a strong emphasis on customer satisfaction. I strongly recommend this business for all your pest control needs.

Response from United Pest Control

Thanks Chantelle! It was a pleasure seeing you again.

KS
Katie Staley3y ago
★★★★★

DM
Debra Murphy3y ago
★★★★★

Keith is fantastic...very knowledgeable and informative regarding inspections and termites. Would recommend this company for inspections and pest treatments of your home.

AW
Anna Williamson3y ago
★★★★★

I would highly recommend this company. The staff is so friendly! Very professional and great work. 5 stars for sure

Response from United Pest Control

Thank you for your review and we appreciate your business.

CJ
Carl Jenkins4y ago
★★★★★

Response from United Pest Control

Thank you for your review. We appreciate your business.

ER
Elyse Rafacz4y ago
★★★★★

Used them for the past few years and they have been great! Had trouble with ants and cicada killers before their service and not again since! Great service for the price! Couldn’t recommend them higher!

Response from United Pest Control

Thank you for your review and we appreciate your business. Safe travel's.

CG
Christina Gaffos4y ago
★★★★★

They have great customer service. Would highly recommend them.

Response from United Pest Control

Thank you for your review and we appreciate your business.

CM
Caelyn Meseroll4y ago
★★★★★

We had Keith come and inspect our house for termites and he was very friendly and helpful! He gave us a bunch of tips on what to look for in our next home and how to prevent certain things. Highly recommend!

Response from United Pest Control

Thank you for your review, good luck in the future.

FF
Fred Foreman4y ago
★★★★★

Great customer service for years, definitely give them a call.

Response from United Pest Control

Thank you for your review.

EF
Eileen F4y ago
★★★★★

Professional, responsive and friendly. They have come between quarterly visits as needed. Would definitely recommend!

Response from United Pest Control

Thank you for your review.

PB
Percy Bell4y ago
★★★★

Response from United Pest Control

Thank for your review, have a great weekend.

RT
Ryan Tiedemann4y ago
★★★★★

I was referred to united by a coworker and I have never looked back! Great service and always on time. Would definitely recommend!

RS
Rebecca Spencer5y ago
★★★★

We have been with them since we bought our house in the beginning of 19. Amazing job with duct cleaning, very punctual with the quarterly treatments. They even call to ask if it is OK to come early because they are ahead of schedule. No contract required. We even get the termite done once a year and they always send reminders ahead of when it is due. The only downside is getting someone to answer the phone in the office. Keith understands this an issue and generally calls to schedule the next quarterly once he is back in his car with his computer.

Response from United Pest Control

Thank you for your review.

JM
JC Malensek5y ago
★★★★★

This company has been amazing and effective! We have used them the last year and they really help out their customers and especially their military customers. couldn't suggest them enough!

Response from United Pest Control

Thank you for your review and good luck in your travels.

JW
Justin Weisenborn5y ago
★★★★★

We've used United Pest Control for the 4 years we've lived here. Keith and his staff are so wonderful! Very professional, friendly, and knowledgeable about all things related to pest control! In addition to doing quarterly sprays, they did our termite/moisture inspection when we bought our house, and again when we sold it. We could not speak more highly of them! Proud to recommend Keith to anyone needing pest control services. :)

Response from United Pest Control

Thank you for your review, we appreciate your business and safe travel's west.

OS
Oconee SRO5y ago
★★★★★

I worked at the Newport News Shipyard and noticed United Pest Control serviced the shipyard. This convinced me to use their services. I have been using them for well over 20 years and have never found an issue to complain about. Go ahead, show Keith a bug & he'll tell you everything you want to know about that bug; he knows his business - as does his technicians. Keith & I are Navy Vets; he gives us vets a great name. I believe the saying "hire a vet" and Keith is living proof why that is great advice.

Response from United Pest Control

Thank you for your review and for your service to our great nation.

TP
Tim Ponshock5y ago
☆☆☆☆

This review is solely based on my inability to reach the company. Trying to stay local so I chose them based on great reviews. Called three days in a row during normal business hours and only got voicemail. I left one message and never received a callback after a week. Orkin or Terminix it is.

Response from United Pest Control

We apologize for your inability to reach us. Looking back through our history, I was unable to locate any messages from you. If you would like to reach out to our owner, Keith Lane, through his cell phone, you can do so at 757-342-4888. Thank you for your review.

KW
Kelsey Wirtes6y ago
☆☆☆☆

I cannot fully explain how unsatisfied I am with this company, but I will try. We had three different companies come out for estimates and chose United because they were honest, kind, and seemed very knowledgeable compared to our other options. After spending nearly $6k to get rid of roof rats and have our attic and crawl space completely redone, we still have issues over a year later. I have had them back out months ago and they basically said they could not help and I had to install a concrete patio to prevent things from getting in my crawl space. They also have never showed up for the quarterly prevention we signed up for when we paid all that money. The company is unreliable, wasted a TON of my money which I didn't have to spend to begin with, and still has not solved ANY of my issues. Don't waste your time!

Response from United Pest Control

My apologies for not responding more quickly as I must have overlooked this review. I'm sorry you have had a negative experience. If you would like to discuss your options, please contact Keith Lane at 757-342-4888.

LR
Leslie Reynolds6y ago
★★★★

Response from United Pest Control

Thank you for your review.

PB
Pamela Banks8y ago
☆☆☆☆

Don't return calls from the desk of Amanda.

Response from United Pest Control

Hello Pamela...our office has been having an on going issue with our phone services through our current phone carrier. We will be switching carriers at the end of this month due to the issues we have been having. Perhaps your message was not received by Amanda due to these issues. With that being said, as the business owner, I can assure you that Amanda returns every call she receives and is very well liked by all of our customers. She is in the office 6 days a week to keep my business running smoothly. I'm very sorry that you felt the need to write a poor review, as it is our goal to keep our customers happy and help them in any way we can.

GN
Gary Neal9y ago
★★★★

Response from United Pest Control

Thank you for your review.

Contact Information

Phone

+1757-838-0118

Address

11834 Canon Blvd k4, Newport News, VA 23606

Website

www.unitedpestva.com

Hours

Mon9:00–17:00
Tue9:00–17:00
Wed9:00–17:00
Thu9:00–17:00
Fri9:00–17:00
SatClosed
SunClosed

Frequently Mentioned

termite 10house 9inspection 7job 7technicians 5moisture 4crawl space 4attic 4
Call for Free Quote

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