PESTOUT
Verified764 McGuire Pl, Newport News, VA 23601
Open 5 days/week
About PESTOUT
Don’t get stressed – call PESTOUT®. As a woman-owned company, PESTOUT® is committed to providing the highest quality residential and commercial pest control solutions. They utilize EPA-approved products and smart application methods to rid your home of pests and prevent future infestations from occurring. Their licensed and insured technicians are prepared to tackle any pest problem that comes their way, including roaches, ants, spiders, termites, bed bugs, and mosquitoes. They offer comprehensive quarterly services designed to target both the interior and exterior of your property. They are tailored to each season and customized to meet the specific needs of your property. Contact their service professionals today for a no cost inspection.
Rating Breakdown
4.8
★★★★★618 reviews
Customer Reviews (30)
Response from PESTOUT
Hi, Larry. Thank you so much for rating your experience with us so highly! <br> <br>
Brad was very friendly and informative. I am very happy with Pestout currently.
Response from PESTOUT
Hi, Heather. Your feedback is highly appreciated. Thank you for the review! <br> <br>
Response from PESTOUT
Hi, Anna. We appreciate the rating, and are glad we could provide you with a positive experience! <br> <br>
Very professional 👏
Response from PESTOUT
Hi, Jimmy. Thank you so much for leaving us a stellar review! <br> <br>
Response from PESTOUT
Hi, Susan. We are delighted that you had a great experience with us. Thank you for taking the time to rate us! <br> <br>
Response from PESTOUT
Hi, Julie. Your feedback is highly appreciated. Thank you so much for the review! <br> <br>
Technician was very knowledgeable and offered several choices for the crawl space .
Response from PESTOUT
Hi, Katherine. We are thrilled to learn that you had a positive experience with us! <br> <br>
Response from PESTOUT
Hi, Mark. Thank you so much for rating your experience with us so highly! <br> <br>
Had subfloor around my toilet that was completely rotted. Kyle showed me pictures and reassured me that it looked worse than it was and assured me that they could make the repairs no problem. Josh came out and was awesome he showed me what he was doing with each step and went above and beyond to ensure all wood was cut back to a joist to be secured the best. He even made it a clean repair and made sure all the new subfloor was completely level with the old subfloor. Most importantly he stayed late to insure the floor was safe and job was completed before leaving even though it was his son's birthday. Thanks again Josh and Kyle rock
Response from PESTOUT
Hi, Shawn. Thanks for taking the time to share your positive experience. We truly appreciate it!<br><br>
Great service.
Response from PESTOUT
Hi, Ann. We appreciate the kind words and are glad we could provide you with a positive experience! <br> <br>
Had our annual termite and moisture inspection. Kyle was very thorough and explained everything he was checking. Actually noticed an issue with a crawl space support beam and how to correct it. Everyone at the entire company has been great to work with.
Response from PESTOUT
Hi, Jerry. Your feedback is highly appreciated. Thank you for the review! <br> <br>
Steven did an Excellent job! This is my first getting this done. And when I spoke with him he made me feel very comfortable! He’s very confident and professional in his work. I really appreciate him for everything. Thank you so much and I’m looking forward to getting the next two treatments done. 😊
Response from PESTOUT
Hi, Sharonda. Thank you so much for leaving us a stellar review! <br> <br>
Requested an inspection for pest control and they were on time and very thorough. No hard sell or pressure to sign up or get service.
Response from PESTOUT
Hi, Terry. We are thrilled to learn that you had a positive experience with us! <br> <br>
Response from PESTOUT
Hi, Karie. We appreciate the rating, and are glad we could provide you with a positive experience! <br> <br>
Always friendly and professional
Response from PESTOUT
Hi, Vanecia. Thanks for taking the time to share your positive experience. We truly appreciate it!<br><br>
Joshua was extremely courteous, polite, knowledgeable, and professional. He answered all my questions and even provided me with information on things to look for in between inspection periods. I am extremely happy having Pestout service my property. Thank you so much….
Response from PESTOUT
Hi, S. We appreciate the kind words and are glad we could provide you with a positive experience! <br> <br>
Excellent service came out and gave me a consultation on a possible solution and recommendations. No charge for this!
Response from PESTOUT
Hi, Yolanda. Thank you so much for leaving us a stellar review! <br> <br>
Great service, professional and service is great. Technicians and office personnel were great to work and very knowledgeable.
Response from PESTOUT
Hi, B. Your feedback is highly appreciated. Thank you for the review! <br> <br>
Technicians are always knowledgeable and courteous.
Response from PESTOUT
Hi, Troy. We are thrilled to learn that you had a positive experience with us! <br> <br>
Cancelled first appointment then was a no call no show on second appointment and they keep sending me surveys asking how they did….. ummm not so great!
Response from PESTOUT
Thank you for sharing your feedback. I’m truly sorry for the frustration and that we fell short of your expectations. I did reach out in hopes of resolving this with you directly, and I regret we weren’t able to connect. Please know your experience is not what we strive for, and we’d welcome the chance to make it right anytime.
Over priced and treatment sucks
Response from PESTOUT
Hi Ms. Gregory, thank you for your feedback. We’re sorry to hear you’re not satisfied so far. We’re still in the early stages of your treatment plan, and our team has been working diligently to follow the proper steps and protocols.<br><br>We’re committed to helping you get results and are always happy to revisit any concerns or questions along the way. Please feel free to reach out to our office — we’d love the opportunity to discuss this further and find a resolution together.
It was a waste of time. I should’ve been asked if my attic had a floor
Had my annual home Inspection done on Friday and a crawlspace inspection is included. They didn’t bother to even attempt to look in the crawlspace but stayed there was no signs on rodents. How would you know when you didn’t even bother to look
Rude tech that curse at you and management that takes the techs side
Aggressive and dangerous driver, rolled down window to verbally abuse me, call me names because I paused before turning on a green arrow to look both ways. Very professional move when you're driving your company car.
Response from PESTOUT
Dear Ms. Geib,<br><br>Thank you for bringing this matter to our attention. We sincerely apologize for the negative experience you had with our driver. This is certainly not the level of service we strive to provide, and we understand how frustrating this situation must have been for you.<br><br>We take feedback like yours very seriously, and we will be addressing this issue with the driver in question to ensure that this does not happen again. To help us better understand the situation and take the necessary actions, we kindly ask you to contact us directly at 757-737-8688. Your insights will be invaluable in ensuring that this issue is resolved thoroughly.<br><br>Thank you for your understanding and for giving us the chance to address your concerns.<br><br>Sincerely,<br>Sandra Allard<br>General Manager
They subcontracted a job out and the guys ruined our AC left it all unplugged and now we have a huge electricity bill and crawl space work that is unfinished and not done right. Pest out may be professional but their subcontractors are lazy, do sloppy work, barely communicate in English, and leave messes. Very displeased with the actually work service we received. Pestout sent a different company to repair the damage and inadequacies of the first company. They in the end fixed the problem but they need to be a lot more professional on whom they subcontract out to because again we had 2 weeks of AC problems in summer heat because of the subcontractors.
Response from PESTOUT
Mrs. Uhl,<br>We understand your frustration and sincerely apologize that our contractors left your AC duct work in disarray. Please know that Pestout strives to make things right when things go wrong. Thank you for giving us the opportunity to correct our actions by fixing the duct work. We do hope that you will give us another opportunity to earn your business.<br>Sincerely,<br>Pestout Management Team
Before unpacking we had them come to kill whatever so that we would not have a problem with insects. After food and dishes were put away roaches literally came out of the woodwork. When called back the explanation was that the first pest controller should have noticed this and taken appropriate steps at that time. More money and empty out all kitchen cabinets and a treatment later— they need to come again and I’m told today that a third treatment next week may be warranted. We have been living out of boxes, having to eat out, having to leave the house for hours each time they show up. They had been going on for weeks with no end in sight. This is not my idea of a competent service. DON’T USE THIS SERVICE!!
Response from PESTOUT
Mr. Kelly thank you for your feedback. I understand your frustrations and apologize! We strive to provide exceptional and competent service to get pests under control. Thank you for allowing us to make it right for you. We certainly understand the need to live bug free! Please call us if you need anything, we'll be glad to service your home.
DO NOT, I repeat, DO NOT USE THIS COMPANY FOR ANYTHING EVEN REMOTELY RELATED TO FOUNDATION REPAIR WORK!! No matter what they say they can do, they hire people that has had “experience” with foundation repair, but they don’t and won’t hire engineers or have any knowledge of structural loads! This company will cost you $$thousands after they left the job.
Response from PESTOUT
Michelle - I am Keenan Bell, the General Manager for PESTOUT. I have looked into our records, so I can pull up your paperwork. We are a pest control company, so we provide pest, termite and fungus control services. I will need your last name. Please contact me directly, so I can speak with you about this and determine what is going on.<br>Thank you,<br>Keenan (757) 737-8688
Real estate estimate for termite inspection and repairs from pestout was $4000. Work completed for realty sales requirements total $750 from another pest contol company.
Response from PESTOUT
Mr. Law - We were not able to find you in our records. Please contact our office and ask for either me, Glenn Workman (Owner) or Keenan Bell (General Manager), so we can discuss this with you and gain more clarity on the situation. Thank you. Glenn Workman (757) 814-2923
Contact Information
Phone
+1757-856-6557Address
764 McGuire Pl, Newport News, VA 23601
Website
www.pestout.comHours
Services
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