Provider profile

Orkin

4.5 stars from 1,576 customer reviews · 715 Bluecrab Rd, Newport News, VA 23606

  • 4.5 out of 5 stars
  • 1,576 customer reviews
  • Newport News, Virginia
  • Open 7 days, Early hours, Evening hours
4.5
Rating
1,576
Reviews
Yes
Claimed
Yes
Website

About this provider in Newport News

With over 125 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offer

Pests handledrodentsants
Praised forthorough
Methodsorkin proorkin man

Rating breakdown from customer reviews

4.5

1,576 reviews

5
1,272
4
124
3
47
2
26
1
107

Customer reviews for Orkin

MC

Matthew Collins

9mo ago

Really not a fan of their program. We spent 257 dollars for the first treatment, and 60 dollars a month for the following treatments. Our guy only showed up for less than 5 minutes on our initial indoor treatment, and several hours late. I told them at the beginning of November that Id like to cancel, and I haven't received any treatments since September. Their policy requires I pay for November and December still, even though the treatment is scheduled weeks out and I'm requesting to cancel. Do

Provider response

Hi Matthew <br>I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Please reach out to us at (757) 921-9038 to discuss what occurred and how we might make it up to you.<br>

JN

Jennifer Nolan

1y ago

When relocating to Newport News, we have used this company for many years. We had absolutely no problems in our previous state. However, the manager of this location, authorized an employee to call my husband and tell him he is not eligible to have a contract with them, and that he can only have a month-to-month rate due to the fact that he was late on paying one bill in early 2024. We have never been spoken to by any company in this manner. We wanted to warn others that apparently the manager

Provider response

Hi Jennifer <br>Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (757) 921-9038 to speak with a customer care representative about your recent experience.<br><br>

SC

Shecoria Chatman

2y ago

I have no idea how this particular branch of Orkin has so many great reviews. My family and I moved to Newport News from Smithfield. After having Orkin (Chesapeake branch) for a couple of months, we figured it would be an easy transfer to start receiving services at our new home. I called Orkin (Newport News) for two weeks and was told they were still waiting for our transfer from the Chesapeake office. I talked to the Chesapeake office and they stated they had already made the transfer. Every t

Provider response

We sincerely apologize for any inconvenience you experienced with our Newport News branch. We take customer feedback very seriously and we are committed to addressing all issues that are brought to our attention. Please contact us at (757) 921-9038 so that we can resolve this matter promptly.

Other providers in Newport News worth comparing

Pest control near Newport News compare other Virginia markets

Back to all Newport News exterminators or the full Virginia directory.

Treatment and cost guides before you call

Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.