Provider profile

Terminix

4.7 stars from 873 customer reviews · 11866 Fishing Point Dr, Newport News, VA 23606

  • 4.7 out of 5 stars
  • 873 customer reviews
  • Newport News, Virginia
  • Open 7 days, Early hours, Evening hours
4.7
Rating
873
Reviews
Yes
Claimed
Yes
Website
Pests handledrats
Methodsthe last treatmetroutine treatments

Rating breakdown from customer reviews

4.7

873 reviews

5
769
4
30
3
23
2
9
1
42

What Terminix says about their service

Google has no written reviews for this company, so the details below come from their own website rather than from customers.

Areas served

Eastern NC · Hampton Roads VA · Virginia · North Carolina

Services listed

  • Rodents
  • Mosquitos
  • Indoor Invasive
  • Wildlife
  • Roaches
  • Bed Bugs
  • Termite Control
  • Insect Control
  • Fleas
  • Ticks
  • Moisture Control

Guarantees they advertise

  • Complimentary re-service if needed between visits
  • Free Re-Service Between Visits
  • No Long-Term Contracts Required

Source: insect.com · collected 2026-08-18. These are the company's own claims, reproduced as stated. We have not verified licensing, pricing or availability.

Customer reviews for Terminix

LU

Lisa Underwood

4mo ago

We just bought a house and just had it sprayed. Nate was awesome, I was sooo impressed with how thorough he was, even went into our attic cause I said the roof was replaced and they had to replace some plywood. Did everything, inside cupboards , all of em in kitchen and main bathroom.( they were all still empty) all of our windows. Cleaned cobb webbs and sprayed front and back lawn. He was so darn respectful and polite! Give that man a raise cause he is a keeper for sure! Thank you Terminix for

Provider response

We appreciate the time you spent to share your feedback! Thank you for being a Terminix customer.

CJ

Cody Johnson

5mo ago

Inspector showed up and told us we had rats in the ceiling. Scheduled services with them to remove and prevent further infestation. Everything seemed like it was going to be easy and just fine. Problems started with the first treatment. Technician called me to ask me to move the sevice time up the day of and got upset when I told him the best we could do was 30 minutes earlier since both my wife and I have jobs. Then after that he shows up and hour and a half late for the appointment and d

Provider response

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please call 800-BUGS911 and ask to speak with the regional manager, Adam.

LB

Leslie Burnett

10mo ago

Highly disappointed. Started out great with a next day appointment at 4:30. The representative Chris, saw my husband come inside, so he took it upon himself to start to the appointment about 45 minutes early. Normally I would be ok with that but I was finishing up my work day from home. Come to find out we were his last appointment -- so he just wanted to be finished. He quickly explained what he was offering. Answered my questions. We agreed, paid him the $200 and got scheduled for Thursday b

Provider response

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please call 800-BUGS911 and ask to speak with the regional manager, Adam.

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Treatment and cost guides before you call

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