Provider profile

Bust-A-Bug

4.9 stars from 62 customer reviews · 484 Denbigh Blvd, Newport News, VA 23608

  • 4.9 out of 5 stars
  • 62 customer reviews
  • Newport News, Virginia
  • Open 5 days/week
4.9
Rating
62
Reviews
Yes
Claimed
Yes
Website

About this provider in Newport News

What We’re All About We focus on our customers first. They can count on our integrity, diligence and professionalism to be respectful and considerate whilst providing exceptional solutions to pest-related issues; providing peace of mind and quality of life enhancement for those impacted; and a quality service that…

Pests handledcockroaches
Praised forprofessionalkindpersonableknowledgeable
Methodsgerman roach treatmentsfungus treatmentmosquito control

Rating breakdown from customer reviews

4.9

62 reviews

5
58
4
3
3
1
2
0
1
0

Customer reviews for Bust-A-Bug

LT

linda trice

5mo ago

Rae is one of the nicest person very professional

MP

Marvelle Perry (The Stock Dude)

6mo ago

Excellent service as Always! Technician was very knowledgeable and professional!

Provider response

Marvelle, thank you for sharing your experience with our team. We appreciate you!

TM

Two Maids of Virginia Beach

6mo ago

Best in town. Professional, on time and knowledgeable staff. If you are looking for someone on the Peninsula...look no further!!!

Provider response

Two Maids, thank you for sharing your experience with our team. We appreciate this recommendation!

CN

Carissa Norton

8mo ago

Rae did an amazing job! Very thorough, kind, and personable! Our home feels cozier now that we don’t have to worry about bugs!!

Provider response

Thank you for your wonderful feedback! It's so nice to hear we have made you feel cozier and not worry anymore :)

AS

Avani Siddhapura

9mo ago

Rae has been absolutely wonderful with our pest control services! We recently had three German roach treatments done, and he walked us through every step with so much patience and clarity. He took the time to explain the process, answer all of our questions, and made sure we understood how everything worked. What stood out the most was how accommodating he was with our work schedules—he always found a way to make it convenient for us. Rae is professional, knowledgeable, and truly goes above and beyond. We really appreciate his thoroughness and outstanding service! Highly recommend! 👏

Provider response

Avani, Thank you for your wonderful feedback! We're thrilled to hear that you found our team to be honest and professional. Providing our customers with the right solutions is our top priority, and we're glad you appreciated that.

MD

Monica Des Jarlais

9mo ago

Did an excellent job very professional and friendly

Provider response

Monica, thank you for your kind words. We appreciate your feedback!

JM

Joseph Murphy

10mo ago

Always on time. Explains what he is doing. No sign of pest since he started.

Provider response

Joseph, thank you for sharing your experience with us! We appreciate you and we are glad to hear there are no signs of uninvited guests!

RM

Ricky McGhee

10mo ago

Reduced ants, bugs, and other outdoor critters. My spouse is happy. Mr. Littlewood and the team are always explaining my process in a detailed report. Rae was amazing at helping me understand the process.

Provider response

Ricky, thank you for sharing your review with us! We appreciate you as a part of our Bust-A-Bug family!

EW

Emmanuel Williams

11mo ago

Wonderful service and exceptional attention to detail

Provider response

Emmanuel, thank you for your kind words. We appreciate you!

A

ArtemisPrimeFreedom31

1y ago

Amazing service and super personable with a great customer service!

Provider response

ArtemisPrimeFreedom31, thank you for sharing your experience! We appreciate you!

CB

Caitlin Barnett

1y ago

Rae is such a sweetheart and knowledgeable too! Each time he comes he puts a smile on my face!

Provider response

Thank you for the 5 stars, Caitlin! We appreciate your feedback!

EE

Emma Ellis

1y ago

Bust a bug has some really great options to rid your home and business of bugs. I met Owen the owner of the company and he was able to provide really good advice on how to help prevent bugs like roaches, and also had a few different options for mosquito control in the yard. I also had them do a termite & moisture inspection for a home sale and the team was very reliable, showed up when they said they would and did a fungus treatment at a reasonable cost. Give them a call!

Provider response

Emma, thank you for trusting us with your clients. We know how much you care about them. We appreciate you!

JG

JR Giles

1y ago

super honest company and told me a mosquito service would not work in my yard when most others would happily take my money. Loved their honesty.

Provider response

JR, thank you for sharing your review with us! We appreciate you as a part of our Bust-A-Bug family!

RT

Russel Tinsley

1y ago

By far the best pest control team I’ve worked with. Owen is amazing—he quickly got a major issue under control, one that started while we were with a previous company. If you’re in Hampton Roads and need a professional, results-driven company, give them a call. You won’t be disappointed!

Provider response

Russel, thank you for trusting us to help you with your problem! We appreciate you as a part of our Bust-A-Bug family!

RD

Reginald Dove

1y ago

He was very informative, and professional.

Provider response

Reginald, we appreciate your kind words. Thank you for your review.

BW

bertie walters

2y ago

I'm never getting any service inside the house

Provider response

Bertha, thank you for sharing this feedback with our team. We apologize that we have not met your expectations. A member of our team will be reaching out shortly to work with you to resolve these concerns. While we do offer exterior-focused service visits, interior treatments are always available to you by request through our office as part of your current service plan. Our apologies for any confusion. We appreciate your feedback and the opportunity to improve your experience. We look forward to helping you.

PB

Pam Bucklew

2y ago

I live in a new development my home is only 5 years old I didn’t expect to have termites I freaked out so I called my friend Owen from Bust A Bug his company came out treated and installed the Sentricon system

Provider response

Pam, thank you for sharing your experience with Owen and the Bust-A-Bug team. We are honored to keep your home free from termites and other unwanted pests!

PC

Patrice Clark

2y ago

I called Bust-A- Bug with a pest problem and they got back to me immediately. Jeff provided reassurance along with an affordable price. They were also able to identify where my issue was coming from. They provided reasonable price and fast and efficient service. I am so happy to have them taking care of my pest needs. They are professional, courteous, and extremely kind. Thank you guys so much :)

Provider response

Patrice, thank you for sharing your experience with our team. It is our pleasure to keep your home free of unwanted pests. We appreciate you being a member of our family!

MJ

mike johnson

2y ago

On time , they listen, and do the job. What more can I say.

Provider response

Mike, thank you for sharing your experience with our team. We appreciate your kind words. Thank you for being a member of our family!

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Treatment and cost guides before you call

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