About this provider in Newport News
What We’re All About We focus on our customers first. They can count on our integrity, diligence and professionalism to be respectful and considerate whilst providing exceptional solutions to pest-related issues; providing peace of mind and quality of life enhancement for those impacted; and a quality service that…
Rating breakdown from customer reviews
4.9
62 reviews
Customer reviews for Bust-A-Bug
linda trice
Rae is one of the nicest person very professional
Marvelle Perry (The Stock Dude)
Excellent service as Always! Technician was very knowledgeable and professional!
Provider response
Marvelle, thank you for sharing your experience with our team. We appreciate you!
Two Maids of Virginia Beach
Best in town. Professional, on time and knowledgeable staff. If you are looking for someone on the Peninsula...look no further!!!
Provider response
Two Maids, thank you for sharing your experience with our team. We appreciate this recommendation!
Carissa Norton
Rae did an amazing job! Very thorough, kind, and personable! Our home feels cozier now that we don’t have to worry about bugs!!
Provider response
Thank you for your wonderful feedback! It's so nice to hear we have made you feel cozier and not worry anymore :)
Avani Siddhapura
Rae has been absolutely wonderful with our pest control services! We recently had three German roach treatments done, and he walked us through every step with so much patience and clarity. He took the time to explain the process, answer all of our questions, and made sure we understood how everything worked. What stood out the most was how accommodating he was with our work schedules—he always found a way to make it convenient for us. Rae is professional, knowledgeable, and truly goes above and beyond. We really appreciate his thoroughness and outstanding service! Highly recommend! 👏
Provider response
Avani, Thank you for your wonderful feedback! We're thrilled to hear that you found our team to be honest and professional. Providing our customers with the right solutions is our top priority, and we're glad you appreciated that.
Monica Des Jarlais
Did an excellent job very professional and friendly
Provider response
Monica, thank you for your kind words. We appreciate your feedback!
Joseph Murphy
Always on time. Explains what he is doing. No sign of pest since he started.
Provider response
Joseph, thank you for sharing your experience with us! We appreciate you and we are glad to hear there are no signs of uninvited guests!
Ricky McGhee
Reduced ants, bugs, and other outdoor critters. My spouse is happy. Mr. Littlewood and the team are always explaining my process in a detailed report. Rae was amazing at helping me understand the process.
Provider response
Ricky, thank you for sharing your review with us! We appreciate you as a part of our Bust-A-Bug family!
Emmanuel Williams
Wonderful service and exceptional attention to detail
Provider response
Emmanuel, thank you for your kind words. We appreciate you!
ArtemisPrimeFreedom31
Amazing service and super personable with a great customer service!
Provider response
ArtemisPrimeFreedom31, thank you for sharing your experience! We appreciate you!
Caitlin Barnett
Rae is such a sweetheart and knowledgeable too! Each time he comes he puts a smile on my face!
Provider response
Thank you for the 5 stars, Caitlin! We appreciate your feedback!
Emma Ellis
Bust a bug has some really great options to rid your home and business of bugs. I met Owen the owner of the company and he was able to provide really good advice on how to help prevent bugs like roaches, and also had a few different options for mosquito control in the yard. I also had them do a termite & moisture inspection for a home sale and the team was very reliable, showed up when they said they would and did a fungus treatment at a reasonable cost. Give them a call!
Provider response
Emma, thank you for trusting us with your clients. We know how much you care about them. We appreciate you!
JR Giles
super honest company and told me a mosquito service would not work in my yard when most others would happily take my money. Loved their honesty.
Provider response
JR, thank you for sharing your review with us! We appreciate you as a part of our Bust-A-Bug family!
Russel Tinsley
By far the best pest control team I’ve worked with. Owen is amazing—he quickly got a major issue under control, one that started while we were with a previous company. If you’re in Hampton Roads and need a professional, results-driven company, give them a call. You won’t be disappointed!
Provider response
Russel, thank you for trusting us to help you with your problem! We appreciate you as a part of our Bust-A-Bug family!
Reginald Dove
He was very informative, and professional.
Provider response
Reginald, we appreciate your kind words. Thank you for your review.
bertie walters
I'm never getting any service inside the house
Provider response
Bertha, thank you for sharing this feedback with our team. We apologize that we have not met your expectations. A member of our team will be reaching out shortly to work with you to resolve these concerns. While we do offer exterior-focused service visits, interior treatments are always available to you by request through our office as part of your current service plan. Our apologies for any confusion. We appreciate your feedback and the opportunity to improve your experience. We look forward to helping you.
Pam Bucklew
I live in a new development my home is only 5 years old I didn’t expect to have termites I freaked out so I called my friend Owen from Bust A Bug his company came out treated and installed the Sentricon system
Provider response
Pam, thank you for sharing your experience with Owen and the Bust-A-Bug team. We are honored to keep your home free from termites and other unwanted pests!
Patrice Clark
I called Bust-A- Bug with a pest problem and they got back to me immediately. Jeff provided reassurance along with an affordable price. They were also able to identify where my issue was coming from. They provided reasonable price and fast and efficient service. I am so happy to have them taking care of my pest needs. They are professional, courteous, and extremely kind. Thank you guys so much :)
Provider response
Patrice, thank you for sharing your experience with our team. It is our pleasure to keep your home free of unwanted pests. We appreciate you being a member of our family!
mike johnson
On time , they listen, and do the job. What more can I say.
Provider response
Mike, thank you for sharing your experience with our team. We appreciate your kind words. Thank you for being a member of our family!
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Treatment and cost guides before you call
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