About this provider in Springfield
Pest Control services, bedbug, roaches, Ant, flea, general pest control
Rating breakdown from customer reviews
4.9
108 reviews
Customer reviews for GorillaGuard Pest Control
Tracy Westman
I absolutely LOVE these guys. They are easy to communicate with. Listen to what YOU need and make a plan for YOUR needs. If you need anything inbetween visits, they are right there. I would recommend them to anyone.
Richard Kyle
Great care for the customer. A+++++
Provider response
Hi Richard! Thank you so much for your 5-star review. We truly appreciate you and are glad you felt you received great customer care A+++++ means a lot! If you ever need anything again, we’re here to help.
Deborah mcDaris
Tristan came to take care of a brown recluse spider problem and he was amazing. He was on time, very polite and personable. I felt he was completely thorough and respectful. Thank you Gorilla for a job well done.
Provider response
Hi! Thank you so much Miss Deborah for the kind words about Tristin. We’re so happy to hear he was on time, polite, personable, and thorough while taking care of your brown recluse spider concern. We truly appreciate your trust in GorillaGuard and your recommendation—thanks again for sharing your experience!
Valerie Palid
We have had an outstanding experience with Gorilla Guard Pest Control! Dustin is the technician who services our home, and he is absolutely exceptional. He sprays both the inside and outside of our house and is always professional, friendly, and incredibly thorough. What really sets Dustin apart is his knowledge of the pests common to Southwest Missouri. He takes the time to answer our questions, explain what he’s treating, and offers helpful tips to prevent future problems. It’s obvious that he genuinely cares about doing a great job and making sure his customers are satisfied. We have complete confidence in Dustin and Gorilla Guard. If you’re looking for a reliable, knowledgeable, and trustworthy pest control company, I highly recommend them. Five stars all the way!
Provider response
Thank you Miss Valerie, it makes us very happy to know you feel safe in your home. Call us anytime
Jamie Stites
Very professional and respectful of property. Would definitely recommend!
Patsy Cisneros
The guys were friendly and came to do the job. No messing around, which we like. Told us exactly everything they were going to do and what to expect. Would highly recommend them!!
Rayla Mcteer
They're very kind , always helpful, always got back to me when I had a question about something
Provider response
Thank you so much you are so kind, Rayla! We truly appreciate your support. Providing friendly service and being available to answer our customers' questions is something we take great pride in. We're glad you've had a positive experience with our team, and we're always here whenever you need us. Thank you for choosing GorillaGuard Pest Control!
Britney Green
Amazing local company that truly cares. We’ve had issues for the past 3 years since buying our home with brown recluse. They’ve been the only company, out of 3 other locally owned, that have been able to truly exterminate with their special solution. Would highly recommend, especially if you have a brown recluse issue!
Provider response
Thank you so much for your review, Miss Britany! We're honored that you chose GorillaGuard Pest Control after trying several other companies. Brown recluse spiders can be one of the most challenging pests to control, so it's especially rewarding to hear that our treatment was able to solve a problem you've been dealing with for years. We truly care about providing effective, long-term solutions and treating every customer's home as if it were our own. Thank you for your trust, your recommendation, and for supporting a local business. If you ever need us, we're always here to help!
Abi Hayes
These are the greatest guys you will ever meet. They are very professional and the friendliest group you ever want to meet. I have called on several occasions about different things and they are always Johnny on the spot. We do a monthly service but if I ever need something in between visits they make arrangements to be there. You can’t ask for better people. Thank you Tristan for always helping us out.
Provider response
Thank you so much for your amazing review, Abi! Your kind words truly mean a lot to our entire team. We're grateful that you've trusted GorillaGuard Pest Control with your home, and we're thrilled to hear that our monthly service and any in-between visits have given you the peace of mind you deserve. We'll be sure to pass your compliments along to Tristan, he'll be happy to know his dedication made such a positive impact. Thank you for your continued support and for being such a valued customer. We're always just a phone call away whenever you need us!
Sean Smith
We were in a desperate situation when we discovered fleas in the house just as new renters were driving into town to move in. Dave at Gorilla rearranged his whole day to drive up to Bolivar to help us out.
Provider response
Thank you so much Sean! We know how stressful it can be to discover a flea problem right before new tenants arrive, and we're glad we could help when you needed us most. At GorillaGuard Pest Control, we do our best to be there for our customers, even when it means rearranging our schedules. Thank you for trusting us to take care of the problem, and we're grateful for the opportunity to help make sure your renters could move in with confidence. We truly appreciate your kind words and your support!
Ron Coffey
I have had several exterminators come in trying to figure out what this mess was and the only one that can really give me a good explanation was gorilla guard. They've diagnosed a problem and figure it out and now they're all gone. And by the way it was due to carpenter ants and pictures show the debris from the carpenter ants falling down. Thank you so much for your help and getting rid of this mess and your services and your staff is fantastic. Yes I would highly recommend gorilla card test.
Provider response
Thank you so much for the review, Ron! We truly appreciate you trusting GorillaGuard Pest Control to solve a problem that had been frustrating for so long. We're glad we were able to correctly identify the carpenter ant activity, explain what was happening, and provide an effective solution to eliminate the issue. It means a great deal to hear that you were pleased with both our service and our team. Thank you for your recommendation, we're grateful for the opportunity to protect your home and are always here if you need us in the future!
Kathy Boling
They are always dependable and do a great service to my complete satisfaction! Very friendly as well!
Provider response
Kathy, thank you so much for your wonderful 5-star review! It means a lot to us that you continue to trust GorillaGuard Pest Control with your home.<br><br>Hearing that you find us dependable and that our service consistently meets your expectations is exactly what we strive for on every visit. We also appreciate your kind words about our friendly service—we believe treating our customers with respect and professionalism is just as important as delivering effective pest control.<br><br>Thank you again for your support and for being a valued customer. We look forward to keeping your home protected for many years to come!<br><br>— Dave, GorillaGuard Pest Control
Aaron Prichard
So I've used them 2 times. They were always on time! Huge thing for me. Also the 1st visit was for an emergency wasp nest removal as I am allergic to them and they built a nest at my front door. They do amazing work! I highly recommend them to anyone!
Provider response
Aaron, thank you so much for taking the time to leave us such an awesome review! We truly appreciate you trusting GorillaGuard Pest Control not just once, but twice.<br><br>We know how stressful it is to discover a wasp nest—especially with an allergy—and we're glad we could respond quickly and safely take care of the problem for you. Being on time and providing dependable, professional service is something we take pride in, so it's great to hear that stood out to you.<br><br>Thank you for your recommendation and for choosing GorillaGuard Pest Control.<br>— Dave, GorillaGuard Pest Control
Marcia Thurston
Excellent job performed in spraying both inside the house and outside. Very detailed on this particular visit.
Provider response
Marcia, thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience.<br><br>I'm glad to hear you were happy with the service and noticed the extra attention to detail during your visit. We believe every treatment should be thorough, both inside and outside your home, to provide the best protection possible.<br><br>Thank you for trusting us. We appreciate your business and look forward to keeping your home pest-free for years to come!
Steve Forbis
I called and left a message with Gorilla Guard, they called me back that evening, and came out the next day for a pest inspection. The property has been treated and my entire experience with Gorilla Guard has been extremely positive. Everyone on the Gorilla Guard Team has been courteous, knowledgeable, and hard working. I have already contracted them for additional services for both this and a second property.
Provider response
Steve, thank you for taking the time to share your experience and for trusting GorillaGuard Pest Control with both of your properties. We're glad we could respond quickly and provide the service you needed. Our team takes great pride in being responsive, knowledgeable, and thorough, so it's rewarding to know those efforts made a positive impression. We truly appreciate your confidence in us and look forward to continuing to protect your properties for years to come. Thanks again for your support!
Jennifer Greer
Highly recommend Gorilla Guard kind professional very persistent and determined to help you feel and know that you are pest free!
Provider response
Thank you so much for the wonderful review! We truly appreciate your kind words about our team's professionalism and dedication. Knowing that we helped you feel confident and pest-free is exactly what drives us at GorillaGuard. Your trust means everything to us, and we'd be honored to help you again whenever you need us. Thanks for choosing GorillaGuard Team!
Nikka Julian
We've had a great experience with Gorilla Guard Pest Control. Tristin, Dave and are always friendly, prompt, and professional. They conduct their services thoroughly, are very organized, and are extremely knowledgeable. We appreciate their reliability and the quality of their work. We highly recommend Gorilla Guard Pest Control!
Provider response
Nikka, Thank you so much for the great review! We appreciate you recognizing the hard work that Tristin, me, and the GorillaGuard team put into every service. Our goal is to provide reliable, thorough, and professional pest control while making sure our customers feel taken care of from start to finish. Your trust and recommendation mean a lot to us, and we’re grateful for the opportunity to serve you! -Dave
Diane H.
Always Prompt and does an excellent job!
Provider response
We really appreciate you taking the time to leave us a review! It means a lot to know you were happy with our service. Thanks for trusting GorillaGuard Pest Control, we look forward to helping you whenever you need us again.
Tracy Westman
We get quarterly service, which is the absolute best way to go. I may have jumped the gun and got antsy when I saw a spider. Called the guys and they came right out and did a respray and calmed my worries. Explained everything to me. I recommend them to everyone. They are kind and personable. Very flexible to work with as well.
Provider response
Thank you so much for being a loyal quarterly service customer! We're always happy to come out and take care of things when something pops up unexpectedly—better safe than sorry! We're glad we could ease your worries and appreciate your recommendation. It means a lot to us that you noticed the care and attention we put into every visit. Thanks again! 🕷️💪
Chloe Myers
Tristan with Gorilla Guard has been so friendly and communicative through the process of getting our new house sprayed for bugs and spiders! We are super happy with his work!
Provider response
Thank you so much for the five-star review! We truly appreciate you taking the time to share your experience. We're glad Tristin was able to make the process easy and provide the friendly, reliable service that we strive for at GorillaGuard Pest Control. Protecting your new home from bugs and spiders is important, and we're grateful you trusted us to help. Thank you for choosing GorillaGuard, and we look forward to keeping your home protected!
Terry McConnell
Tristan and his crew have been treating all of our homes and Commercial buildings for a while now. They go above and beyond to make sure the customer is taken care of and will not stop until they know that I would highly recommend Gorilla Guard Pest control to anyone.
Provider response
Thank you so much for your continued trust and support! It truly means a lot to us that you've chosen GorillaGuard Pest Control to protect both your homes and commercial properties. We take great pride in going above and beyond for our customers, and we're glad that commitment has made a difference for you. Your recommendation is one of the greatest compliments we can receive. We sincerely appreciate your business and look forward to continuing to serve you for many years to come!
Kendalyn Hall
Gorilla Guard Pest Control was kind, knowledgeable, understanding and very professional. Highly recommend this company for your pest control needs! Tristan was fantastic!
Provider response
We are so happy to hear you had such a positive experience with Tristin and that he provided the kind, knowledgeable, and professional service we strive for every day. We truly appreciate you trusting GorillaGuard Pest Control with your pest control needs. Your support means the world to our team. Thanks again for choosing GorillaGuard!
Snow Snow
Recently had a termite treatment done at my residence. GorillaGuard pest control service was excellent and price was very reasonable. Carolyn C
Provider response
Thank you so much, Carolyn, We're grateful you trusted GorillaGuard Pest Control with your termite treatment. It's great to hear you were pleased with both our service and our pricing. We truly appreciate your support and look forward to helping protect your home for years to come. If you ever need anything, we're just a phone call away!
Gerry Gail
Such a great company!!!
Provider response
Thank you so much for your support! We truly appreciate your kind words and are grateful you chose GorillaGuard Pest Control. It means a lot to us. You are pretty awesome yourself!
Caroline Stieb
Dave came out for an inspection. He was very knowledgeable, honest, and professional. They will be who i contact for all my bug needs in the future.
Provider response
Thank you so much for the good words and for taking the time to leave us a review! It was a pleasure meeting you and helping with your inspection. We truly appreciate your trust in GorillaGuard Pest Control and are grateful to have the opportunity to be your go-to pest control company. If you ever need anything in the future, don't hesitate to give us a call. We're always happy to help!
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