Bug Zero

They treated my parents home for bed bugs. My parents paid them over $1800 cash and were told there was a 90 day guarantee that the bugs would be gone or they would re-treat for 50% of the original charge. Approximately 2 weeks after the treatment my mom started seeing them again so we called Bug Zero and they sent a an employee to inspect and he agreed they had them still, but said it was probably " the walking dead". He did not re-treat the home with heat, he used a chemical and my parents

Somally the scheduler is why I will never utilize this service for me or my rentals or clients again. When I opted to not have service during the winter months, she became extremely argumentative, basically saying she would have to get permission from a supervisor for me to skip a service. I am at no time under any kind of contract with this company, and never have been. She contacted me again today to try to schedule another service for spring and I told them I am no longer interested in this s

Bug Zero just came and woke up my whole household at 7:30 am, including my 4 year old daughter, by banging loudly on the door until we woke up and answered. I called the center to complain, but guess what? They’re not open because it’s too early. Once he woke us up, he just got in his car and left when he realized he woke us up. He banged so loud, I thought it was the cops. This is completely unacceptable. I don’t think we’re going to continue to use them after this experience.