Rumble Pest Solutions
Verified3070 S Delaware Ave, Springfield, MO 65804
Open 6 days/week
About Rumble Pest Solutions
Founded in 2017, and with the purpose of bringing relationship-based pest control services to Arkansas, Rumble Pest Solutions provides residential and commercial pest management to Northwest Arkansas and Southwest Missouri. With experience working for large national pest control companies, we’ve learned what works best to provide effective treatments and exceptional customer service.
Rating Breakdown
4.6
★★★★★1,533 reviews
Customer Reviews (27)
When there is a problem they get it addressed quickly.
Mom and I have been using Rumble pest control since July, 2023. Every service technician has been professional and knowledgeable. All our questions from the flea plague in my sister's home to the brown recluse invasion at the condo, have been answered. Each technician has listened and assisted us with our battle with the pests!
Watch out for these guys. They lock you into predatory contracts that you can not get out of!
Absolutely amazing company. very knowledgeable. Friendly staff. Our technicians have been amazing.
Sorry this is so late. Matt did an excellent job! He would make a great friend. I have never had any complaints about this company or their representees.
Technician never showed up and claimed to have sprayed my place. They wanted me to pay $165 for an exterior spray when nobody ever showed up my finance was home nonody ever showed then sent me to collections for $400 since I didn’t pay them. This place is a scam make sure you’re home and have cameras if they send a technician scammy pest control with their stolen sales pitches. They legit use eco shields sales tactics to scam you into buying
Kevin came in, noticing mole tunnels in the yard as he approached my door. He was there to do a home treatment, but offered to inform me of their mole eradication service. He was knowledgeable of every service his company offered. We had noticed a mole problem, but with the explanation of the mole service that they offered, I gladly incorporated their service.
We have been using Rumble for a few years now. They are great about coming up to do multiple services when needed. My only complaint has been with my notification issues on upcoming appointments. But any issues are resolved quickly and without charge. Every technician we have had has been courteous, thorough, and answered/addressed any questions/concerns. We have been very pleased with our service.
Mason was on time and he explained the service he was going to perform. When he completed the service he came to the door to let us know he had finished and he confirmed that we had no other concerns. Great job Mason!!!
Rumble has been amazing regarding communication and the effort they put into their customers. Highly Recommend!
He was so professional. He listened to what I needed and was happy to provide.
They suck and don't help the customer
Door knockers misrepresentation of company promise, price, and guarantee. Poor customer service through phone communications. I don’t recommend.
Their services do not work and if they come to your door they will lie straight to your face. I started service with them and asked the gentleman that came to my door if I was not happy with the services or they did not work If I could cancel without any fees, he said yes That wouldn't be a problem.But when I did cancel because their services didn't work, they are trying to charge me a 369 dollar cancelation fee. They were very rude on the phone.When trying to address this concern, they did not want to hear me out about their person.Lying to my face will never recommend to anybody.You guys should really get your priorities straight and get team members on board.That will not lie to people's faces. They told me to sign a paper to get these services started.They never said it was a contract.And that I was bound in for a year.
Stay away from Rumble Pest control. 29 Complaints to the better business bureau (not including this one). We were told by Trevor, a door to door guy that they were offering a service for $150 to service our property. We were told to sign a the paper work to complete the service - which we did. Shame on me for not reading the contract because we signed up for a 1 year service unbeknownst to me. After the first service was performed, the bugs got worse over the next several months. Recently, I received a confirmation text about our next service, which I declined due to previous experience and the fact we were out of town…. They show up anyways, then proceed to call me every day afterwards to collect payment. I answered the calls several times to explain that I would not be paying for a service that was declined and they continued trying to put me on hold to send me to a “customer relations manager”. Today, I received a call from a manager, finally, where I asked that we agree to mutually separate our relationship given the lies, deception, trespassing, etc. and instead of agreeing, she said that they would continue to bill me and then send me to a collections agency if I didn’t pay. I have no problems paying for services performed to relieve time on my schedule. But I refuse to give this company a penny more.
Mason, our tech, was super friendly and very knowledgeable!
Mason was thorough with the initial service. He was respectful and made sure to take care of all the spaces in our home above and beyond the expectation.
Mason did a fantastic job on our initial service. Personable, kind, and knows what he’s talking about.
This place charges every month and doesn't even come out and do there job they sprayed for spiders and one week later my was bit
Mason did a great job servicing our house for mice and pantry months. He is very professional and worked well with pets and children in our home. Tripple checked everything and gave us good instructions for the future. Thank you
ZERO STARS! gave them every chance. Their treatments flat-out didn’t work—weeks after each visit, I still had the same pests. They hit you with a $150 “startup” fee, keep billing $50 every month while you still see bugs, and then slap on a $300 “cancellation” fee when THEY terminate your contract. That’s not service; it’s a money drain. Techs were in-and-out, results were zero, and the only thing consistent was the charging. I called because I was tired of paying for no improvement, and they cancelled my contract and charged me $300 TWICE. If a pest company can’t eliminate pests or stand behind their work without nickel-and-diming you, what’s the point? DO NOT USE THEM. STAY AWAY. In my experience, their products didn’t solve the problem, their pricing is predatory, and the cancellation hit is the final insult. Spend your money on a company that actually gets results and doesn’t punish you for leaving when they don’t.
Response from Rumble Pest Solutions
Hello, Jeremy. After looking through your account it does appear that throughout all communications between you and our office, you did not indicate this continued activity until you contacted us to cancel your services. Having this knowledge would have been incredibly helpful in us solving the recurrent pest issue for you, as we do offer unlimited free return visits. A concern that I have is that on several occasions the backyard couldn't be accessed when we came out for service due to your dog being present. We did attempt to contact you regarding this matter, but didn't receive a response. We would love the opportunity to resolve this matter, as customer satisfaction is incredibly important to us here at Rumble Pest Solutions.
Very shady organization, I previously reviewed them, but after my most recent experience felt a new review was in order. We originally signed up in 2023 for pest and termite services when we bought our house, we had significant brown recluse activity, wasps, ants, and yard pests. We immediately had issues with termite bait station placements and they came out twice before they were properly installed, the tops still come off regularly to this day. They tried countless trips to eliminate the yard pests, wasps, and brown recluse. We ended up having to buy our own pesticide in order to get things under control. The wasps nests were left for months even after being shown where they were. Needless to say, they agreed to cancel the pest services, but we continued their termite services which were supposed to be check semi annually, but I always have to call because they don't follow up. Fast forward to May 2025, was having termite activity so I called them to come out, my husband not realizing they were the same company we had so many issues with and no results, he requested pest services, I called them and requested they end services because of our past experiences. Zach assured me things "were different now" and he would make sure things gotten taken care of. I refused to sign the service contract until I saw results, months later I still have the same pest issues as before and they sent me a signed contract stating I agreed to services. They literally forged my signature on the contract, can you say illegal? Not to mention, their tech came out for a full service and was literally here 6 minutes, I have camera footage as well as his door tag, you cant treat a half acre in 6 minutes there is no way. They also guaranteed I would have the same technician every time, also turned out to be a lie. They will literally tell you anything to get you to keep their services, I will be contacting an attorney about the forgery issues, but am also filing a formal complaint with the city as well as the BBB, this company needs a reality check on business practices. I will be transferring my termite services ASAP. Avoid this company like the plaque.
Beware!!! This company has many complaints against them. They lie to get you to sign up, $50 per quarter, but then charge 150 per quarter. DO NOT SIGN A CONTRACT WITH RUMBLE PEST SOLUTIONS. DO NOT DO BUSINESS WITH THEM.
I can’t stand the customer service team I’ve been calling for 4 months to cancel my service they’ve given me the run around every time they’ve even said to call them back on certain dates to cancel and say no you need to call at a later date!. Do NOT recommend them.
Warning! Warning! The worst sort of scam! They send a young boy to your home get you to agree to service charge you an initial payment of 150 then $50 every single month after that for an entire year. If you cancel early they will charge you nearly $320. The service is not worth it as it's not very effective on spiders.
I cannot believe the level of disrespect their "Customer Care Manager" Meghan showed my wife. She called to cancel services, which we have a right to do considering our contract had been fulfilled, and she accused my wife of lying saying "we have logs." Listen, I don't care about you so called logs. I care about the fact that your technicians only "service" us for 5 minutes max. How can you treat the outside of the house and our ENTIRE yard in that time? We still have a major problem with spiders, fleas, and ticks. We've tried to talk to them. We even tried to give them a second chance and they still were subpar. Meghan had the audacity to DEMAND footage from our cameras, as if they have a warrant and legal necessity. I don't have a problem helping a cause, but when that cause is to make a mockery and waste our time, I'm not here for it. I do not believe it to be correct to make us go back through all of the footage and find a LIST of treatments for you to see that the customer is, in fact, right. Mind you, I wouldn't have minded providing this footage had Meghan been respectful and professional and non-accusational. All be it, I must give credit where credit is due. Their Manager, Karissa, is pleasant to deal with and very professional. She deserves 5 stars and is probably the only reason they deserve even 1 star. So if you INSIST on going with Rumble, work with her.
If I could give them a zero they would deserve it. Do not sign a contract with them. They said, we will come back and spray, they never did and never killed a mosquito. It has to be in contact. They will tell you that once you’re in flies and mosquitoes have to be killed on contact. They blamed my dogs for having flies. Also stated flies and mosquitos did not cause diseases for dogs. The only reason I hired them was because I wanted to lessen chances of heart worms and other diseases caused by them. They will rob you without a mask. Whatever they spray is like water and the EXTREMELY RUDE PERSON managing the office has no class, not a worry that what they spray doesn’t work, just collect and debit your account. How they got 5 stars is a joke. I’m sure they are friends and family. I will say one positive thing; the young people working in the office are respectful and nice but when you get tired of no results and paying them $125 a month for a service not working. Go ahead and report it to the ATTORNEY GENERALS OFFICE. IT WILL BE WORTH YOUR TIME! Do not trust them.
Contact Information
Phone
+1417-551-6081Address
3070 S Delaware Ave, Springfield, MO 65804
Website
www.rumblepestsolutions.comHours
Services
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