About this provider in Springfield
Palisade Pest Control combines decades of pest-fighting experience with rigorous training and knowledge to bring Springfield's local residents the latest technology and methods. We provide numerous customers with outstanding service in the Southwest Missouri area—and we’d like to do the same for you. Guaranteed…
Rating breakdown from customer reviews
4.9
3,401 reviews
Customer reviews for Palisade Pest Control
Justin Holt
They show up without an appointment conformation . So I canceled service and they immediately charged me 225$
Provider response
We’re sorry for the frustration and understand how upsetting it can be. We’d be happy to review your account and the circumstances surrounding the cancellation and charge to make sure everything was handled correctly. Please give our office a call at 417-986-0330 so we can look into this with you directly.
Dhgirlie Herren
Customer service was extremely on point.
Matthew Burns
He did an excellent job with everything. He was very professional!
Provider response
Thank you for the fantastic review! We're delighted to hear that you had a great experience and found our service professional. We'll be sure to pass on your kind words to our team. Your satisfaction means a lot to us!<br><br>Palisade Pest Control
Angela Pinkham
Aaron was punctual and spray well and quickly. He waited to be sure he had sprayed all the areas needed. (I had forgotten to unlock the back yard). He happily finished the back yard quickly and let me know he was done. Always happy with the service I receive.
Provider response
Thank you for the fantastic feedback, Angela! It's wonderful to hear that Aaron provided prompt and thorough service. We're glad he was able to accommodate your needs and ensure everything was taken care of. Your satisfaction means a lot to us!<br><br>Palisade Pest Control
Thriveable
Austin was a great technician, addressed all my concerns and treated thoroughly
Provider response
Thank you for your positive feedback! We're delighted to hear that Austin provided thorough service and addressed all your concerns. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.<br><br>Palisade Pest Control
Brandon Alvarez
Jeremiah handled my first routine treatment. He was professional, quick, and open to questions and requests regarding the treatment. Very good experience.
Provider response
Thank you for sharing your experience! It's wonderful to hear that Jeremiah provided you with professional and efficient service while addressing your questions. We appreciate your feedback and are glad you had a positive experience.<br><br>Palisade Pest Control
Tammy Rash
Very professional and (hopefully) discovered the cause of the problem.
Provider response
Thank you for your positive feedback, Tammy! We're delighted to hear you found our team professional. It's great to know that we could help in identifying the cause of the issue. If you have any further questions or need assistance, feel free to reach out.<br><br>Palisade Pest Control
Terri Bozeman Laird
Sam was very personal. He introduced himself and we went over what he was going to do. I was disappointed when he left he didn't take the old Yeller cat with him. I though for sure I had found him a home with Sam!😪
Provider response
Thank you for your kind words! It's wonderful to hear that Sam made a personal connection during your visit and kept you informed. We appreciate your feedback, and we'll make sure to share your thoughts with him. If you have any more stories to share, we'd love to hear them!<br><br>Palisade Pest Control
Jeff Lauro
Justin from Palisade did a great job! He exceeded our expectations, taking care of more pest problems than we originally asked for.
Provider response
Thank you for your wonderful feedback, Jeff! It's great to hear that Justin provided exceptional service and went above and beyond to address your pest issues. We appreciate you sharing your experience and look forward to continuing to meet your needs!<br><br>Palisade Pest Control
Cassandra Oswald O'Brien (Cassie)
Ryman was our Technician to spray for spiders and treat our lawn. He was very punctual and on time, explained what he was doing, treat wise, and was very polite and kind!! Excellent service!! Thank you so much Ryman!!!!
Provider response
Cassie, thank you! Welcome to Palisade! Please reach out if you have any questions or concerns in between your seasonal services.
Ross Meinhold
Sam provided excellent service today! He explained the services he was providing and completed them in a timely manner. Great customer service. Thank you!
Provider response
Thank you for sharing your experience, Ross! It’s wonderful to hear that Sam provided excellent service and took the time to explain everything to you. We appreciate your kind words about our customer service and look forward to continuing to meet your needs.<br><br>Palisade Pest Control
Ravenwood
AVOID THIS COMPANY. This has been an absolute rip-off from beginning to end. Save your money and go somewhere else. When we signed up, no one clearly explained that we would be hit with a $200 early termination fee if we wanted to cancel. We already paid $200 just to start the service, plus $80 every month, and after all of that, we have seen ZERO noticeable improvement. Now they want another $200 just for us to get out of a service we’re completely unhappy with. Absolutely ridiculous. Their scheduling is a joke. We live in Strafford, MO, and we have repeatedly called and told them that they need to come after 5:30 PM. Apparently that means nothing to them because they continue showing up in the morning. They don’t give you an actual appointment time, they don’t call before arriving, and they give you basically no warning. You’re apparently expected to sit around all day wondering if or when they’re going to show up. The final straw was their mosquito service. A man came to fog for mosquitoes, and once again, we had no idea when he was going to arrive. Thankfully, we had our dog with us and were away from the house, so we specifically told him to fog the backyard. We just got home, and it is extremely obvious that nobody even opened our back gate or entered the backyard, let alone fogged it. So what exactly are we paying for? $200 to start. $80 every month. Another $200 if you want to escape the contract. Poor communication, terrible scheduling, and now we’re questioning whether the service we’re paying for is even being performed. I feel completely taken advantage of. Calling this service disappointing would be an understatement. Based on our experience, this has been a giant waste of money, and I would strongly recommend that anyone considering this company stay far away and spend your money elsewhere.
Provider response
We’re truly sorry to hear about your experience. We understand why you’re frustrated, particularly with the scheduling concerns and your experience with the mosquito service. That is not the level of communication or service we want our customers to receive.<br><br>Our service agreements do outline the initial service charge, monthly billing, and early termination terms, and customers are provided the agreement to review before signing. That said, we’re sorry if those terms were not clearly understood at the time of signup.<br><br>We do take your concerns very seriously and truly appreciate your feedback. We would love the opportunity to review your account. Please contact our office at 417-986-0330. Thank you.
Darlene Willingham
Very professional, kind, and thorough.
Provider response
Thank you for your kind words, Darlene! We're pleased to hear that you found our service professional and thorough. It's always our aim to provide the best experience possible, and we appreciate your feedback.<br><br>Palisade Pest Control
Perry Winn
Riley did a great job
Provider response
Thank you, Perry!
Patricia Seaton
Wonderful technician, very considerate.
Provider response
Thank you for the kind words! We're delighted to hear that our technician made a positive impression with their considerate service. Your feedback means a lot to us!<br><br>Palisade Pest Control
Chris Harrell
Riley came to my house and did an amazing job helping spray everything both inside and out. I would recommend Palisade to anybody!
Provider response
Thank you for the fantastic review! It’s wonderful to hear that Isaac and Tyler provided such great service and left you satisfied. We truly appreciate your recommendation and are glad to have made a positive impact.<br><br>Palisade Pest Control
Gail Miller
He was outstanding...great attention to detail! Kind and appropriately and neatly dressed.
Provider response
Thank you for your kind words, Gail! We're delighted to hear that you had such a positive experience with our team. It's great to know that our staff member made a strong impression with their attention to detail and professionalism. We appreciate your feedback!<br><br>Palisade Pest Control
James Reaves
Sprayed outside the house and in the basement in less than an hour. Very professional
Provider response
Thank you for your positive feedback, James! We’re pleased to hear that you found our service efficient and professional. It’s great to know our team was able to meet your expectations in a timely manner. Your satisfaction means a lot to us!<br><br>Palisade Pest Control
Dianne Stein
Called ahead and texted instead of knocking, which helps me manage my German Shepherd. Quick, efficient, and courteous.
Provider response
Thank you for your wonderful feedback, Dianne! We're delighted to hear that our team's approach made your experience easier, especially with your German Shepherd. Quick and courteous service is what we strive for, and it's great to know we hit the mark. Your satisfaction is important to us!<br><br>Palisade Pest Control
Phyllis Earle
Satisfied customer Sam was very polite and checked in with me before and after the service was completed. Thank you Sam / palisades pest control!
Provider response
Thank you for your kind words, Phyllis! It's wonderful to hear that Sam provided you with polite and attentive service. We appreciate your feedback and are glad you had a positive experience with us!<br><br>Palisade Pest Control
Suzy Whitworth
Sam was absolutely terrific! He thoroughly explained what he would be doing and why. He gave us some great tips for keeping our dogs free of ticks. He took his time treating our yard. Highly recommend!
Provider response
Thank you for your wonderful feedback! It’s great to hear that Sam made such a positive impression with his thorough explanations and helpful tips. We're glad you felt confident in the care he provided for your yard. Your recommendation means a lot to us!<br><br>Palisade Pest Control
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