Provider profile

Orkin

4.7 stars from 2,240 customer reviews · 524 S Union Ave, Springfield, MO 65802

  • 4.7 out of 5 stars
  • 2,240 customer reviews
  • Springfield, Missouri
  • Open 7 days, Early hours, Evening hours
4.7
Rating
2,240
Reviews
Yes
Claimed
Yes
Website

About this provider in Springfield

With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offer

Pests handledspidersmice
Praised forfriendly

Rating breakdown from customer reviews

4.7

2,240 reviews

5
1,917
4
161
3
46
2
31
1
85

Customer reviews for Orkin

MS

Marina Sterling

5mo ago

So far not so good - I will change my review when I get a good service. Initial treatment everything is fine paid them $120 They told us to call when we need anything. Called them and told them that block they put for mice entry was not good enough bec they just shred them and glue stick trap is not enough we need more. Appointment up March 18 Wed. 4-6 p.m. use Annual Leave from work to be sure someone at home when they show up. Wed. 3/18/26 no call no show. Called again on Friday 3/20/26 and wo

Provider response

Hi Marina <br>we would like to apologize for your recent experience. We take pride in being the best we can be and really hope that every customer is treated like family. We want to make this right - call us at (417) 429-0109 and we can talk about making it up to you.<br>

LD

Leah Deering

9mo ago

The snotty girl at the front desk that I always avoid talking to did not have management call me back yesterday or today when I told her what happened when technician travis was here at my home I asked her a question and I heard her literally pick the phone up and say well I'm sorry that happened and I was like oh wait I want you to answer my question she didn't even know what I was talking about she was not listening to me at all !!! I was literally told by travis that he had to set the snap m

Provider response

Hello Leah,<br>We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Being known for our great customer service it came as a surprise, and we would like to make things right. Please give us a call at (417) 429-0109 to determine how we can pro

LW

Lizzie Womack

10mo ago

. My grandparents hired this company to treat their home for bedbugs. The technician came out, but unfortunately, the problem was never fully resolved. They were given a one-month warranty, but when they tried to call the company multiple times for a follow-up, no one returned their calls until after the warranty had expired. This was very disappointing and felt like poor customer service, especially for elderly clients who trusted them to handle the issue properly. They are in their 70's and my

Provider response

Hello Lizzie, <br>We would like to apologize for your recent experience and sorry to hear you were less than satisfied. We pride ourselves on our service and the high-quality standards we maintain and would like to make things right. Please reach out to us at (417) 429-0109 to discuss what occurred

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Treatment and cost guides before you call

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