Provider profile

Terminix

4.5 stars from 751 customer reviews · 1938 E Phelps St, Springfield, MO 65802

  • 4.5 out of 5 stars
  • 751 customer reviews
  • Springfield, Missouri
  • Open 7 days, Early hours, Evening hours
4.5
Rating
751
Reviews
Yes
Claimed
Yes
Website

About this provider in Springfield

Since 1927, Terminix has been Springfield, Missouri's trusted choice for expert pest control, termite extermination, and wildlife removal. Our licensed technicians use advanced technology to protect homes and businesses from ants, termites, cockroaches, spiders, bed bugs, mosquitoes, rodents, and nu

Pests handledmice
Praised forcourteous
Methodsoutdoor treatmentspray
Safetyrun

Rating breakdown from customer reviews

4.5

751 reviews

5
630
4
25
3
13
2
6
1
77

Customer reviews for Terminix

RZ

Rachel Zambrano

9mo ago

We have had some crawlspace repair as well as pest services and insulation services through Terminix. It has been the worst experience. They fear mongered us into a $23,000 loan, and yet their service have not helped our collapsing foundation. We've had problems with the floor Jacks they added, and they missed putting some in and don't adjust them. We still have mice and bugs despite their "pest services". The system they put in for humidity control is not working. Whenever we call to get them t

Provider response

Thank you for bringing this to our attention. Would you please send us a direct message with the phone number and complete address associated with the account, I’ll make sure that your concern is addressed promptly.

EA

Elizabeth Armstrong

2y ago

I really wish I had read some of the reviews before contracting with this company. I called the company to set up an appointment to deal with a very specific pest issue. They ended up upselling me to the subscription service, which is fine, but then scheduled an appointment just for an outdoor treatment which had nothing to do with my pest issue. They told me that the appointment was for my pest issue and then canceled twice causing me to ask for four days off work total without even having my i

Provider response

Thank you for posting your experience on Google! We would like to address this matter further. Please send an e-mail to Socialsupport@terminix.com listing your full-service address or customer number, phone number and your review or service concern/request. We apologize for any inconvenience you may

SS

Sydney Sneed

2y ago

Awful. We called yesterday for a spray and they said they would be out to spray between 6-10am but most likely by 8. 8:30am rolled around, so we called. Apparently our slot was for 8am to 12pm, so they could show up as late as 12 for it. 12:30 rolled around, so we called again. They said they didn’t have us scheduled in the system at all. Mind you, we have the documentation for it all. So then she tells us that they won’t be able to get someone in until the middle of next week. We canceled ever

Provider response

Thank you for posting your experience on Google! We would like to address this matter further. Please send an e-mail to Socialsupport@terminix.com listing your full-service address or customer number, phone number and your review or service concern/request. We apologize for any inconvenience you may

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Treatment and cost guides before you call

Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.