Wingate Pest and Lawn, LLC

Nick came to our house in Columbia, MO, ward 3, and we had an amazing experience. He was polite, patient, and extremely professional. He gave us information for how to support our pest control needs, and was extremely kind and considerate. He also seemed to enjoy our free flying parakeets! lol. Please use Wingate any time you need pest control, as we’ve used them for over 8 years and it has never been anything but satisfactory! Thanks again Nick and Wingate!

TJ took the time to talk about my yard and answer my questions about treatments and suggestions to get it fuller.

he does a great job. always comes to the door to see if he needs to do anything and advises what he plans to do. Tim

TJ is fantastic and we are so glad to have him back to take care of our yard. He is always willing to answer questions and is very knowledgeable about lawn issues. Thanks TJ for your care of our property.

Good job, well done.

Ethon has always done a great job, and I highly recommend Wingate.

TJ is always very courteous and pleasant. He explains what services he's providing and can answer any questions I may have.

Top-notch professional service from a family-owned business that truly cares about its customers.

Wingate Pest Control does my annual inspection. They have a scheduled time and are courteous enough to call when they are on the way. My inspection was done by Todd who is friendly and personable. He always lets me know if there’s anything I need to do to ensure my home stays pest free.

Such a great technician, and a great company. So easy going, and easy to work with each time. Always calls ahead and doesn't mind my asking stupid questions. Thank you.

Family and veteran owned! Treats customers with respect and care. Their technicians are trustworthy and the ladies who work in the office are very friendly and knowledgeable!

Came home to a whole bunch of dead Asian beetles. Very happy with Isaiah's service.

Got the job done quickly and efficiently. Hardly knew he was here

It was good to see Tristan again. Another knowledgeable and friendly Wingate team member who took a few minutes to visit with me and happily answer questions and make suggestions. We are always pleased to see the white trucks with red letters.

he was very thorough, explained what he did and was very pleasant

We have been customers of Wingate Pest Control for over 5 years, but our recent experience has led us to end our relationship with the company. I feel it’s important to share this situation to provide clarity for anyone considering their services. On March 12th, Wingate claimed to have performed an exterior pest control service at our home. However, after thoroughly reviewing our 24/7 exterior home surveillance footage (which covers all sides of our property), we confirmed without a doubt that no technician from Wingate ever arrived at our address, nor did any Wingate vehicle even drive by our home that day—or during that entire week. Additionally, I was home for most of the day in question and can personally verify no service was rendered. When we brought this to their attention, Wingate initially responded by stating their tracking system showed their technician on our street and in the surrounding areas. However, being on the street and being at our property are two very different things. When we asked them to share their tracking records to verify service at our address specifically, they did not provide any further evidence. What was especially disappointing was the tone of their communication. Instead of acknowledging our concerns or offering any explanation for the discrepancy, their reply seemed dismissive and insinuated that the service was, in fact, completed—despite clear evidence to the contrary. They mentioned that they had made their “best efforts” to resolve the situation, though, in reality, they had done nothing beyond removing the invoice for services they did not perform. While removing a charge for an unrendered service is the bare minimum, we expected more in terms of transparency and accountability—especially since this is not the first time we’ve had an issue like this with Wingate. On a previous occasion, they at least took ownership and rectified the situation appropriately. This time, it felt as though our concerns were brushed off. We value professionalism, honesty, and clear communication—qualities that were severely lacking in this exchange. We cannot recommend Wingate Pest Control based on our recent experience. We hope this review encourages them to reevaluate how they handle customer concerns and to ensure their service records accurately reflect the work they perform. ______ Regarding their response, the email they mentioned was actually the second one I sent and their reply was not to me, rather to my husband. I am still more than willing to provide the full video showing there was no technician present on the day in question. Suggesting that my review is counterproductive entirely misses the point. Reviews are not written for the business’s benefit but to inform other potential customers. In that sense, my review is absolutely productive. Once again, I caution anyone considering this company to install external cameras and review the footage consistently. The video from my camera, clearly showing no Wingate personnel ever drove by our home, is available on YouTube for anyone to see. Additionally, the technician who falsely submitted the work order is named Logan Dalton. And to reiterate—how could I possibly be satisfied with a service that was never performed?

I unfortunately unknowingly moved into an apartment here in Columbia that had bed bugs. Which were treated the day i moved in by preferred pest control that i had to pay for out if pocket and they were amazing, would definitely recommend over this unprofessional place. However my property owner initiated their own inspection and chose wingate. One of their employees Kelsey pickering reached out to a friend of mine and gave out my information that she obtained from their client system to call me trashy for having the inspection. I then called to get this resolved and spoke to one of the owners about client confidentiality. Her name was Alexa, to which she said nothing would be done about the situation. I did report to the BBB so maybe they will have a better understanding on how to run a business. If you are in the field of pest control you should have an understanding of unwanted pests. Definitely recommend preferred Pest control here in town! They are amazing, understanding, more affordable and PROFESSIONAL. Hope this helps someone’s decision. Update! My friend was just called and threatened for me to remove my review… i will not be removing it. Learn your lesson and treat people better!

Paid for a very expensive service that did not work and then was told I would have to pay again since it was more than 30 days.

I have mosquitoes!!! You needed to wait till we had no rain that day.

SAVE YOURSELF THE TROUBLE, GO SOMEWHERE ELSE!!! I paid for three services (inside, outside, and termite warranty) they only did one of the services. I continued to call and inquire on when they would do the other two, they ignored my calls and messages but continued to send me bills for all three. When they did the inside, they sprayed over my pet food bowls. My pet was sick for three days before I figured out what had happened. I called wingate to find out what to do…and they again never even called me back. They completely ignored me. I’ve called at least twenty times to settle my bill and get the other services done finally. To no avail. Every person I talked to lied to me. So I now have to pay for services they DID NOT do, and they won’t follow up on, otherwise they will send me to collections. It’s a really messed up way to treat people. I’ve never not paid a bill in my life. Now I’m forced to pay for things I didn’t even receive. I should’ve picked one of the other companies, I full regret ever even using them.

This was some left over home warranty that was on my house. They did an annual inspection. Have been doing this for a number of years. Suddenly, this year looked like the price doubled?. Ridiculous. They didn't even do anything last year far as I remember.... about possible termites in a fence? What is this really paying for? Apparently, the rate went up bc I made it to 10 years. Bye wingate.

Inspector Todd from Wingate did my home inspection and concluded Quote" No visible evidence of wood destroying insects was observed." Well guess what, the house we end up buying trusting the report was true was severely affected by wood destroying insects and we ended up having to replace all siding, Soffits and facia's costing us and extra $40,000.

Not recommended. Contacted 3 weeks ago and they have yet to implement a treatment plan. Who wants to wait that long when you have a pest issue? Poor communication and service!

Would not recommend to anyone. The guy that come out to spray was in and out within 4 mins... didnt even touch the kitchen! I was standing in my living room watching this guy and he seriously didn the fastest job possible then was standing outside by the truck texting on his phone before he decided to spray the perimeter of the house. Definitely wish I would have gotten his name, total waste of our landlords money (and i sure let him know about it too)!