Provider profile

Rottler Pest Solutions

4.9 stars from 311 customer reviews · 416 Big Bear Blvd, Columbia, MO 65202

  • 4.9 out of 5 stars
  • 311 customer reviews
  • Columbia, Missouri
  • Open 7 days, Early hours, Evening hours
4.9
Rating
311
Reviews
Yes
Claimed
Yes
Website

About this provider in Columbia

Rottler Pest Solutions proudly offers pest control in Columbia and surrounding Mid-Missouri communities. We effectively rid your home of termites, bed bugs, rodents and other pests, identifying the root of the problem and making sure they don't return. Our certified Columbia exterminators have exper

Pests handledmoles
Praised forfriendlyknowledgeableprofessionalpolite
Methodsdetailed pest control applicationrottler

Rating breakdown from customer reviews

4.9

311 reviews

5
293
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10
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Customer reviews for Rottler Pest Solutions

CN

C N

4y ago

All of the agents are polite. However, we had recently bought the house and had them come out to spray for bugs and the house already had termite stations With rotler from the previous owner. Several areas were missed when serviced Except for the last service. Termite stations were not checked and I was informed that they were not completely finished being set up in their system. At 1st they were just trying to put dust down instead of spraying. I was told they would charge my card on a Friday

Provider response

Hi Chris. Thank you for providing this feedback and we are very sorry that your experience was not what we would expect. We have services set up a certain way due to the materials used, termite habits, etc. and it sounds like we did a poor job explaining the reasoning behind that. If you are willing

PB

Phaedra Brown

3y ago

I am very disappointed in my experience with Rottler. The first time they came out it was awesome. Paid the higher amount for the first visit. It was effective and the guy was nice. But ever since then, I have not been able to get them to service my place for the life of me. Emails, phone calls, texts, they're all met with a "I'll follow up with x and get back to you," then they never do. I spent an entire month being patient, waking a week before reaching back out for an update. Until they fina

Provider response

Hi Phaedra! Our manager has been trying to reach you, but not able to leave a message at the number we have on your account. You should have gotten an email and text with their information. We apologize and it sounds like we might need to update your phone number in our system. We have a service sch

CD

Chad Derstein

6y ago

I’m very disappointed in this company. Very dishonest. They tell you what you want to hear but they don’t back it up in their actions. Do not trust them with anything. If you do try and do business with them make sure every detail is clearly stated and in writing. Otherwise they will just keep putting you off and telling you lies. Do yourself a favor and just pick a different pest control company. There are decent ones out there. Just not this company.

Provider response

Dallas, I am sorry to hear that you were disappointed. Here at Rottler, we have a 100% satisfaction guaranteed policy. If there is something that you are not happy with, we will make it right or refund the cost of your last service. I have not been able to locate any account or services in your nam

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Treatment and cost guides before you call

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