About this provider in Lenexa
Rock Pest Control specializes in exterminating bed bugs. With thousands of bed-bug-free customers, we’re the top-rated bed bug company in the Kansas City metro area. We treat customers with respect, we operate with the highest integrity, and we are constantly learning and applying the latest bed bug exterminating…
Rating breakdown from customer reviews
5
512 reviews
Customer reviews for Rock Pest Control
Tim Grafke
David T. was my service pro today. He did a great job! Very thorough, I was impressed 👏 Thanks!
Provider response
Thanks for the great feedback, Tim! We're so glad David T. provided thorough, professional service and left a strong impression. We'll share your praise with him and the team. We appreciate you taking the time to let us know and look forward to serving you again.
Mike Jones
Kevin was good worker I really appreciate his customer service he was nice friendly respectful I would recommend him for another job
Provider response
Thank you, Mike, for your kind words! We're delighted to hear that Kevin provided you with outstanding customer service. Your recommendation means a lot to us, and we look forward to serving you again!
Jeff
Jordan was right on time and did an excellent job of removing (and safely releasing) a brown bat from our home. His inspection was thorough and gave us piece of mind on next steps for closing off two possible entry points.
Provider response
Thank you, Jeff, for your outstanding review! We're thrilled to hear that Jordan provided timely and effective service while ensuring your peace of mind. Your satisfaction is our priority, and we appreciate your kind words!
Kathleencoleman Coleman
Great company to deal with hopefully everything works out but the dip give you a warranty on their work and that is something
Provider response
Thank you, Kathleen, for your positive feedback! We're thrilled to hear you appreciate our warranty and look forward to ensuring your pest control needs are met effectively. Your trust means a lot to us!
Cindy
Always very friendly and conscientious. Get notified a little ahead of time. The treatment works great as we have hardly any traces of day-to-day insects/spiders since using them for a few years.
Provider response
Thank you, Cindy! Your positive feedback about our friendly service and effective treatments is truly appreciated. We're glad to hear that our efforts have significantly minimized insect issues in your space.
Cherie Packard
Ben was great. So professional, knowledgeable and thorough! I will absolutely use Rock Pest Control again. Thank you, Ben!
Provider response
Thank you for your kind words, Cherie! We're thrilled to hear Ben exceeded your expectations with his professionalism and knowledge. We look forward to serving you again at Rock Pest Control.
Mike Fields
Alex was great and informative. Highly recommend Rock Pest.
Provider response
Thank you, Mike! We’re thrilled to hear that Alex provided you with great service and valuable information. Your recommendation means a lot to us. We look forward to assisting you again!
Jane Makona
Appreciate the job being done in a timely fashion.
Provider response
Thank you, Jane, for your positive feedback! We appreciate your support and are glad to have met your expectations. If you need assistance in the future, feel free to reach out.
Holly Yates
Listen you guys know how to pick your team I don't like giving five stars normally because I feel like there's always room for improvement but I don't feel like anything less than five would be right I'm very pleased with how Ben did with the inspection and how informative he was about the whole situation with the bed bugs me being in crisis you made me feel better the best he could anyway and then Johnny did a great job he went above and beyond his courteous he's professional he's friendly and not to forget Tammy at all but Tammy said all this up for us and I think that she should be included in this I would definitely recommend you as I was recommended by a friend
Provider response
Thank you, Holly, for your wonderful review! We're thrilled to hear that Ben, Johnny, and Tammy provided exceptional service during your bed bug inspection. Your recommendation means a lot to us!
Patty Ogden
The inspector was very knowledgeable and respectful. A blessing in disguise
Provider response
Thank you, Patty, for your wonderful review! We're delighted our inspector made a positive impact with their knowledge and respect. Your satisfaction is our top priority, and we appreciate your support!
Sheri Jones
The service man was very polite and thorough. He responded to my calls immediately .
Provider response
Thank you, Sheri! We're delighted to hear about your positive experience. Our team's responsiveness and thoroughness are priorities, and your feedback is greatly appreciated. We look forward to serving you again!
Douglas Couch
Rock Pest analyzed my complaints and quiclkly found evidence of raccoon entry to attic. We will hiring them to raccoon-proof the house.
Provider response
Thank you, Douglas, for your stellar review! We're glad our team quickly identified the raccoon entry point. We look forward to helping you raccoon-proof your home and ensuring your peace of mind.
Maureen Lathrom
Johnny did a great job! Ben was accurate finding where the bedbugs were.
Provider response
Thank you, Maureen! We're thrilled to hear that Johnny delivered excellent service and that Ben accurately identified the bedbug issue. Your satisfaction is our top priority, and we appreciate your kind words!
Caroline Meek
Kind, communicative, efficient!
Provider response
Thank you, Caroline! We truly appreciate your kind words about our team's communication and efficiency. Your feedback motivates us to continue providing top-notch pest control services in the Kansas City area.
Anna Aeschliman
We had a great experience with Jordan! Highly recommend him! He was very professional, helpful and honest with us.
Provider response
Thank you, Anna! We're thrilled to hear about your positive experience with Jordan. His professionalism and honesty are what we strive for at Rock Pest Control. We appreciate your recommendation!
Rebecca Maricle
Very polite, reasonable prices. Works great. Recommend for any pest problems
Provider response
Thank you, Rebecca! We're thrilled to hear that you found our team polite and our prices reasonable. Your recommendation means a lot to us. We look forward to assisting you again with any pest challenges!
John Brown
Alexander Gray did a great job locating the issue and explaining the next steps clearly. I'm scheduled for issue remediation and confident the issue will be resolved. I'd definitely recommend.
Provider response
Thank you for your fantastic feedback, John! It's great to hear that Alexander effectively pinpointed the issue and provided clear next steps. We look forward to resolving your concerns and appreciate your recommendation!
Victor Fontana
Alex and Trent are very knowledgeable and extremely friendly, he is going to take care of our issue! Recommend asking for Alex and Trent to get things taken care of. They have been back to ensure the job is being taken care of. They are responsive, helpful, knowledgeable, and friendly. We are thankful they are committed to help solve our issue!
Provider response
Thank you for your kind words, Victor! We're thrilled to hear that Alex provided you with knowledgeable and friendly assistance. Your recommendation means a lot to us. We're here to ensure your pest issues are resolved effectively!
Sherri McGraw
Ben was very nice and knowledgeable. All the staff was very kind and helpful. This is the first time I have ever experienced bedbugs and Ben told me straight up that there were no signs but that it could possibly be too early to detect. He didn't try to sell me an expensive package right off the bat but told me what to look for and to text him if I saw any signs later. Hoping this is just a coincidence and will not be needing them in the future but I would definitely recommend.
Provider response
Thank you, Sherri, for your wonderful feedback! We're glad to hear that Ben provided you with thorough information and support. Your trust in us is greatly appreciated, and we’re here if you need assistance in the future.
Johnna DiGrigoli
Our technician was helpful and informative! It’s nice to hear why we’re seeing the issues we are and what the treatment plan is.
Provider response
Thank you, Johnna! We're thrilled to hear you found our team helpful. Your satisfaction is our priority, and we look forward to assisting you again in the future.
Susannah Dunlap
Extremely helpful and would 100% recommend
Provider response
Thank you for your kind feedback, Susannah! We're thrilled to hear you found our team so helpful. Your recommendation means a lot to us. We look forward to serving you again in the future!
Patricia Ellis
Came promptly and actually 1/2 hour early, it worked perfectly for me.
Provider response
Thank you, Patricia, for your wonderful review! We're glad our team arrived early and met your needs. Your satisfaction is our priority, and we appreciate your support. Looking forward to serving you again!
Beth Tidwell
Quick response time and friendly staff. They showed up exactly when they said they would and took care of our problem. Johnny was such a great technician!
Provider response
Thank you, Beth! We're delighted that you experienced our quick response and friendly service. Your satisfaction is our priority, and we look forward to continuing to assist you with all your pest control needs.
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Treatment and cost guides before you call
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