About this provider in Spokane Valley
Established in 2006, Pacific Lawn & Pest provides high quality lawn care and pest control services to home owners in Spokane, Spokane Valley, and Liberty Lake, Washington. Our lawn care services include mowing, fertilization, weed control, tree spraying, core aeration, power raking, dethatching, soil analysis, and…
Rating breakdown from customer reviews
4.8
364 reviews
Customer reviews for Pacific Lawn & Pest
Judy Flanders
I have been with Pacific Lawn care for several years now. Ryan came out yesterday to fertilize and help me with some issues with my lawn. He spent a lot of time with me and was very knowledgeable. He deserves all my praise because he is so very professional and personal. Ryan deserves ten stars! Mike has been added and is doing a great job!!
Provider response
Hi, Judy. Thank you so much for the kind words and feedback. You have been with us dang near since the beginning and that means everything to us. Jason and Rebekah are true rockstars and I'm very lucky to have them on the team working alongside me. Your loyalty and honest feedback are what keep us growing and we can never thank you enough. -Josh
Diana Witherow
I was extremely grateful. Ponderosa sprinklers came out the next day and fix my problem. Now I'm not wasting water. I appreciate professionalism and consideration of my immediate needs and concerns. A+++
Provider response
Thank you, Diana for the feedback, review, and your business! -Josh
Fred Jowdy
Efficient, professional and great communication about upcoming services and billing. Very pleased thus far and would recommend.
Provider response
Hi Fred, thank you so much for the great review and for trusting Pacific Lawn and Pest with your lawn care needs. We truly appreciate your business.<br>I am very glad to hear you have been pleased with our service and communication. Keeping our customers informed about upcoming services and billing is something we work hard at, so it is great to know that it has made a positive difference in your experience.<br>Thank you again for taking the time to share your feedback with us and for recommending our team. We look forward to keeping your lawn healthy and looking its best! -Josh/Owner
brandon wolf
Pacific lawn has done phenomenal job taking care of our yard. Would highly recommend
Provider response
Mr. Wolf! Thank you so much for the awesome review and for trusting Pacific Lawn and Pest with your lawn care. It truly means a lot to me and the team.<br>I am really glad to hear you have been happy with the results. Our team works hard to provide quality weed control, lawn pest control, and customer service, so hearing feedback like this means a great deal to all of us.<br>Thank you again for your support over the years, your recommendation, and for taking the time to share a review. I sincerely appreciate you and Britt. -Josh<br><br>-Josh/Owner
Shelly Stevens
Extremely impressed with attention to detail. Ryan did an amazing job. I could not be happier! And....The sweet girl that signed me up was exceptional! Professionalism plus!
Provider response
Hi Shelly, thank you so much for the wonderful review and for trusting Pacific Lawn and Pest with your lawn care needs. We truly appreciate your business.<br>I am very glad to hear Ryan did such a great job and that you were impressed with the attention to detail. I also appreciate you recognizing Chloe in our office. She genuinely cares about taking great care of our customers, and I know your kind words will mean a lot to both of them.<br><br>Thank you again for taking the time to share your feedback with us. We appreciate your recommendation and look forward to keeping your lawn healthy and looking its best! -Josh/Owner<br><br>-Josh/Owner
RA Beach
As soon as the weather was clear, Pacific scheduled and did the thrashing as requested. My lawn looks great! Then a couple weeks later they applied weed and feed for spring. I'm very happy with Pacific.
Provider response
Thank you so much for this awesome review! We greatly appreciate it and look forward to working together again in the future. -Josh/Owner
Tonya Rockstrom
We had our business lawn mowed by this company and the following day noticed that one of our sprinkler heads had been damaged. I reached out to let them know and Jeremy was at our property within 30 minutes with the replacement part and had it fixed right away. He made the repair quickly, was friendly, professional and genuinely wanted to make sure we were happy. Its rare to find a company that's this responsive and committed to doing the right thing. Definitely earned this 5 star review. Thanks again Jeremy!
Provider response
Hi Tonya, thanks for sharing your experience with us! We're always happy to quickly resolve any issues and ensure your business's lawn is well-cared for. We appreciate you taking the time to review!
Terry Berkley
I have just started service with Pacific Lawn and Pest and am very pleased with the service. My lawn is looking better every day as the weeds are dying and the grass is greening up nicely. I am happy with their professionalism and expertise.
Provider response
Hi Terry, thank you so much for the kind review and for trusting Pacific Lawn and Pest with your lawn care. We truly appreciate the opportunity to earn your business.<br>I am very glad to hear Joe did an excellent job with your core aeration service. We take a lot of pride in providing quality work and making sure every property receives the care and attention it deserves. I will be sure to pass your kind words along to Joe.<br>Thank you again for taking the time to share your feedback with us. We look forward to keeping your lawn healthy and looking its best for years to come!<br>-Josh/Owner
Drew
I received service proposals from several companies and chose Pacific Lawn and Pest. The person answering the phone has always been friendly and responsive. Michael met me at the property, listened to my needs and gave suggestions. There was no pressure. Several other companies did not have the option for an in-person evaluation, making it difficult to explain what was needed. Their technicians have done a great job, including a mid-summer pruning on a sloped rocky area. When we noticed powdery mildew on several shrubs, Josh, the owner, came out personally to evaluate the situation and provide some recommendations for treatment. Their service notifications have been great, and they show up when they say they will - a quality that seems surprisingly rare these days. The pricing is competitive, and just as important, the customer service has been excellent. I highly recommend them.
Provider response
Hi Drew, thank you so much for taking the time to leave such a thoughtful review. Reading feedback like this means a great deal to me and our entire team.<br>It was a pleasure meeting you and having the opportunity to walk your property with you. Every landscape is a little different, and we are always happy to do a "boots on the ground" estimate with our customers when they request such. <br>I also appreciate you recognizing Michael, our office team, and our technicians. We have an incredible group of people who genuinely care about doing quality work and this type of feedback means the world to us.<br>Thank you again for trusting Pacific Lawn and Pest with your property and for recommending us to others. We truly appreciate your business and look forward to taking care of your lawn and landscape for many years to come! -Josh/Owner
Davy
The crew was prompt. Fast. 45 minutes. Thatched and aerate the lawn. About 1000 square feet. They mowed and trimmed. I am located in Colbert. Happy to find someone who services the North End.
Provider response
Hi Davy, thank you so much for the fantastic review and for trusting Pacific Lawn and Pest with your lawn care needs. We truly appreciate your business!<br>We are thrilled to hear this type of feedback with your lawn mowing, dethatching, and core aeration service. We are grateful to have many customers in the Colbert area. <br>Thank you again for taking the time to share your feedback with us. We look forward to keeping your lawn looking its best for years to come.<br>-Josh/Owner
Richard and Noreen
Yesterday Myles and Joshua came to my home to mow my lawn and do a core aeration. Their work was excellent. They finished the job in no time at all and everything was perfect. I'm totally satisfied. Sooo, since my last post, I had another mowing. It was so bad, I called the company cust care. They sent out a Mgr who said that it was a terrible mowing and it appeared that they did not do the edging, but left lots of debris in my flower beds. Mgr said he would take the photos to his boss. When I paid the bill, I said I did not think I should have to pay the full amount as they did not do the edging and we had to remow the lawn. She said she would pass that to the boss and someone would call me back. It's been over 3 weeks and no call back. I cancelled the mowing/edging, but have kept the weed/fert spray program, for now.
Provider response
Hi Richard and Noreen,<br><br>First, I want to thank you for taking the time to update your review and for sharing your honest feedback. I also appreciate that you recognized the great work Myles and Joshua did during your first lawn mowing and core aeration service.<br><br>I am disappointed to hear your next mowing did not meet our standards. While I am glad our manager, Jeromy, came out to inspect the property and agreed the service should have been better, I am even more disappointed to hear that you never received the follow up you were expecting. That is not the level of communication or customer service we strive to provide.<br><br>I sincerely apologize for that experience. I will personally look into what happened and review the notes from your account. Thank you for continuing to trust us with your weed control and lawn fertilization program. I hope we have the opportunity to earn back your confidence in the future.<br><br>Thank you again for bringing this to my attention.<br><br>Josh Demers<br>Owner
Chris Carman
Joe and Joey were mindful of perimeter sprinklers when aerating lawn. Would be nice to receive calls before arriving, some notifications would be appreciated.
Provider response
Hi Chris, thank you for taking the time to leave us a review and for trusting Pacific Lawn and Pest for your core aeration service. We truly appreciate your business.<br><br>I am glad to hear Joe and Joey took great care of your property and were mindful of your sprinkler system while performing your lawn aeration service. I will be sure to pass your kind words along to them!<br><br>I also appreciate your feedback regarding arrival notifications. We do send both email and text notifications before scheduled services, so it is possible there was an issue with a notification not being received. Either way, I appreciate you bringing it to my attention, and I will take a closer today to see where this communication breakdown may have taken place.<br><br>Thank you again for your business and for sharing your feedback with us. Hearing from customers helps us continue to improve and provide the best service possible. -Josh/Owner
Jess
Joe did awesome!
Provider response
Hi Jess, thank you so much for the review and for trusting Pacific Lawn and Pest. We truly appreciate your business.<br><br>I am glad to hear Joe did an awesome job. I will be sure to pass your kind words along to him as well!<br><br>Thank you again for taking the time to share your feedback with us.<br><br>-Josh/Owner
John Ramsey
Just started using this service and so far lawns are looking better. Had weed control done and not seeing returning weeds. Joe just did bare ground weed control and can't wait to see the results after a week or two.
Provider response
Hi John, thank you so much for the great review and for giving Pacific Lawn and Pest the opportunity to earn your business. We truly appreciate your support.<br><br>I am very glad to hear you are already seeing positive results from your weed control service and that your lawn is continuing to improve. Joe will be happy to hear your feedback as well. Bare ground weed control is one of our most popular services this time of the year and I'm glad to hear things are heading in the right direction!<br><br>Thank you again for taking the time to share your experience with us. We sincerely appreciate your business.<br><br>-Josh/Owner
Kari
They always do a great job! Joshua and Jacob are the best!
Provider response
Hi Kari, thank you so much for the kind review and for continuing to trust Pacific Lawn and Pest with your lawn care needs. We are truly grateful to have you as a customer.<br><br>I am very glad to hear Joshua and Jacob have been taking great care of your property. We are fortunate to have them on our team, and I will be sure to pass your kind words along to them.<br><br>Thank you again for taking the time to share your feedback with us. We truly appreciate your support and look forward to continuing to keep your lawn looking its best! -Josh/Owner
•tea time•
Joshua and Jacob have been mowing our yard, and they have been doing a great job!
Provider response
Hi, thank you so much for the kind review and for trusting Pacific Lawn and Pest with your lawn mowing and maintenance service. We truly appreciate your business.<br>I am very glad to hear Joshua and Jacob have been doing a great job caring for your lawn. We take a lot of pride in providing reliable lawn care and making sure every property looks its best after each visit.<br>Thank you again for taking the time to share your feedback with us. I will be sure to pass your kind words along to Joshua and Jacob.<br><br>-Josh/Owner
Jane O
This was my first time using Pacific Lawn and am totally impressed. Brian and Joshua are amazing. They are detail orientation and really listened to my expectations. I absolutely recommend Pacific Lawn for those who value quality service.
Provider response
Hi Jane, thank you so much for the wonderful review and for giving Pacific Lawn and Pest the opportunity to earn your business. We truly appreciate your support.<br>I am very glad to hear Brian and Joshua made such a great first impression and took the time to listen to your expectations. Providing quality lawn mowing and maintenance service while paying attention to the details is something we take a lot of pride in.<br>Thank you again for the recommendation and for taking the time to share your feedback with us.<br> I will be sure to pass your kind words along to Brian and Joshua!<br>-Josh/Owner
kaylee
I am extremely disappointed with the service I received from Pacific Lawn and Pest today. Yesterday, I called several companies to get quotes for repairing a leaking pressure vacuum breaker. When I spoke with Chelsey, she was very kind and professional. I explained that I work graveyard shifts and needed an early morning appointment because I would be staying awake after work. She assured me they could schedule me as the first appointment of the day between 8:00–9:00 AM. I also specifically asked whether the technician would have the supplies needed to repair the pressure vacuum breaker on the spot, and she stated she would make a note for the service technician. At 8:06 AM, I received an automated call stating that the technician was on the way. After hearing nothing further, I called the office at 9:20 AM. Chelsey said she would contact the technician, Austin, and call me back. After still not hearing anything, I called again at 10:03 AM. At that point, Chelsey informed me she still had not heard from Austin, that I was supposedly his first and only appointment of the day, and she did not know why he was not responding or showing up. She stated she would contact her manager, Jose, and get back to me. At 10:29 AM, after still receiving no communication, I called again and expressed my frustration with the lack of professionalism and poor customer service. I explained that if a company schedules an appointment window, they should communicate if they are running late or unable to make it. I also asked if the service fee could be waived due to the inconvenience, and I was told they would have to ask management. I finally received a call from Austin at 10:30 AM saying he was on the way. He arrived at 10:40 AM, and my security cameras show him knocking on my door at 10:43 AM. I showed him the leaking valve, he confirmed it was leaking and needed repair, and then he left my residence at 10:46 AM. No repair was completed, and no resolution was provided.he was rude and unprofessional. I called back at 10:48 AM and left a voicemail for the manager. I still have not received a response. Overall, I am appalled by the lack of communication, professionalism, and respect for customers’ time. Chelsey was the only positive part of this experience. Unfortunately, the service model presented by Pacific Lawn and Pest today was unacceptable, especially for someone who rearranged their sleep schedule and stayed awake after a graveyard shift specifically for this appointment.
Provider response
Hi Kaylee,<br><br>Thank you for taking the time to share your experience. Based on the details provided in your review, we believe this review may have been intended for a different company.<br><br>Pacific Lawn & Pest does not provide irrigation repair services, including pressure vacuum breaker repairs, and we have no record of performing work at your property. Additionally, the employees mentioned in your review are not members of our team.<br><br>We certainly understand your frustration regarding the experience you described and agree that clear communication and respect for a customer's time are important. However, after reviewing our records, we are unable to locate any service history matching the details in your review.<br><br>If you believe this review was intended for Pacific Lawn & Pest, we would welcome the opportunity to speak with you directly and investigate further. Otherwise, we respectfully ask that you review the company name and consider updating your review so it is directed to the appropriate business.<br><br>Thank you,<br><br>Josh Demers<br>Owner<br>Pacific Lawn & Pest
Donna Kennedy
We had our lawn aerated in April and they did such a great job that we hired them to fertilize and spray our weeds all summer. I highly recommend this company.
Provider response
Hi Donna, thank you so much for the wonderful review and recommendation. We truly appreciate your business and the opportunity to care for your lawn.<br>I am very glad to hear you were happy with your core aeration service and that it gave you the confidence to trust us with your lawn fertilization and weed control program as well. Helping our customers achieve a healthier and better looking lawn throughout the season is something we take a lot of pride in.<br>Thank you again for choosing Pacific Lawn and Pest and for taking the time to share your feedback with us. We look forward to keeping your lawn looking its best all summer long! -Josh/Owner
Lars Lovell
Respectful and professional work! Joshua is very respectful, helpful and great with customers! Jacob did a very good job too. I would recommend Pacific Lawn & Pest.
Provider response
Hi Lars, thank you so much for the kind review and recommendation. We truly appreciate your business and support.<br>I am very glad to hear Joshua and Jacob provided respectful and professional yard work service. We take a lot of pride in having a team that is helpful, hardworking, and focused on taking great care of our customers and their properties.<br>Thank you again for choosing Pacific Lawn and Pest and for taking the time to share your feedback with us. We truly appreciate it. -Josh/Owner
Connie Fanning
Very happy with your company and Joshua has always done an exceptional job and makes sure before he leaves he finished it the way we request on how we want it done. I give him the top score for job well done!!!
Provider response
Hi Connie, thank you so much for the kind words and for trusting Pacific Lawn and Pest with your lawn mowing and maintenance service. We truly appreciate your business.<br>I am very glad to hear Joshua has consistently done an exceptional job and takes the time to make sure everything is completed exactly the way you would like it before leaving your property. That level of care and attention to detail is something we take a lot of pride in as a company and Joshua is one of our very best!<br><br>Thank you again for taking the time to share your feedback with us and for giving Joshua such high praise. I will be sure to pass your kind words onto him. -Josh/Owner
Alex Jones
Ryan was great! Pre and post emergent for my beds is a game changer. Easy to set this service up and tech showed up in a nice clean branded truck. I had some concerns about newly poured concrete and the communication was great from the office down to the tech.
Provider response
Jonsey! Thanks for the awesome feedback, my friend. We are grateful for your business and very glad to hear the job was preformed well by one of our very best, Ryan. Cheers to your new landscape and a weed-free summer. -Josh/Owner
Julia
Brian and Joshua have been doing a great job on our mowing. Highly recommend.
Provider response
Hi Julia, thank you so much for the kind review and recommendation. We truly appreciate your business and you taking the time to leave us your feedback.<br>I am glad to hear Brian and Joshua have been doing a great job with your lawn mowing and maintenance service. Our team takes a lot of pride in providing dependable lawn care services and making sure each property looks its best after every visit.<br>Thank you again for choosing Pacific Lawn and Pest. We look forward to continuing to care for your lawn throughout the season. -Josh/Owner
Kenneth Foubert
We needed cleanup and yard service for our property after some events happened and they did not disappoint. I may have got the names wrong but (Mason and Kian?) did great cutting down our weeds and making our pathways good again. Would highly recommend going to these guys if you need work. They were the only ones really responsive and felt like they actually wanted to take care of our property for us. Thanks again guys!
Provider response
Hi Kenneth, thank you so much for the awesome review and for trusting Pacific Lawn and Pest with your property cleanup and yard service needs. We truly appreciate the opportunity to help.<br>I am very glad to hear the crew did a great job getting the weeds cleaned up and your pathways looking good again. One thing we always strive for is making sure our customers feel taken care of and know that we genuinely care about the property we are working on.<br>Thank you again for the recommendation and kind words about our responsiveness and communication. We truly appreciate your business and are grateful you chose our team to help with your yard cleanup service. -Josh/Owner
Ray Torella
Joshua and Myles serviced our lawn this morning. Two coo guys who did an outstanding job. We were not home when they arrived. Came home as they were just finishing up. So these 2 were on their own without the homeowner to dialoge with. Obsolutele professionals. First time using Pacific Lawn And Care. Happy we made the switch from prior company.
Provider response
Hi Ray, thank you so much for the great review and for giving Pacific Lawn and Pest the opportunity to earn your business.<br> We truly appreciate you making the switch to our company.<br>I am thrilled to hear Joshua and Myles delivered professional lawn mowing and maintenance service and I will be sure to pass this awesome feedback onto them as well.<br>We take a lot of pride in having a team that communicates well, pays attention to detail, and consistently delivers quality lawn care whether the homeowner is present or not.<br>Thank you again for the kind words and for taking the time to share your feedback with us. We are excited to continue caring for your lawn and are grateful to have you as a customer. -Josh/Owner
Judy Hubbard
They were very good at what they did. I'm very Happy 😊.
Provider response
Hi Judy, thank you so much for the kind review. We truly appreciate your business and are so glad to hear you are happy with the service we provided.<br>Our team takes a lot of pride in delivering professional lawn care and doing the job the right way, so it means a lot to hear your feedback.<br>Thank you again for choosing Pacific Lawn and Pest. We look forward to continuing to keep your yard looking its best.<br>-Josh/Owner
Alessandra King
They have been taking care of my yard at home for years. I also just had them take care of our building downtown. They have always exceeded expectations. Jeremy did a great job!
Provider response
Hi Alessandra, thank you so much for the continued trust and support over the years. Customers like you truly mean a lot to our team at Pacific Lawn and Pest.<br>It has been a pleasure taking care of your lawn care needs at home, and we are grateful for the opportunity to now help maintain your downtown building as well. I am glad to hear Jeremy did a great job and that our lawn mowing, grass seeding, and landscape maintenance services continue to exceed your expectations.<br>Thank you again for your loyalty and recommendation. We truly appreciate your business and look forward to continuing to care for your properties for years to come. -Josh/Owner
W. Carlson Mann
Joe was excellent, very helpful with mowing & edging this morning. I really appreciate the quick response and scheduling. A++
Provider response
Thank you for the great review and for choosing Pacific Lawn and Pest. We are truly grateful for your business and for you taking the time to share your experience with us.<br>We are thrilled to hear Joe provided excellent service and was helpful with your mowing and edging service. We work hard to provide quick scheduling, strong communication, and professional lawn care that our customers can rely on.<br>Thank you again for the kind words and the stellar review! We look forward to continuing to keep your lawn looking its best. -Josh/Owner
Iesha Coffman
Joe & Josh were great and there work was even better! Straight lines and fast work was there specialty. Definitely a great company with great employees!!
Provider response
Hi Iesha, thank you so much for the great review and kind words. We truly appreciate your support and your business.<br><br>I am glad to hear Joe and Josh delivered excellent work and paid attention to the details. Crisp lines, professional crew, and efficient service are all things we take a lot of pride in at Pacific Lawn and Pest.<br><br>Thank you again for choosing our team. We appreciate the recommendation and look forward to continuing to keep your lawn looking its best all summer long! -Josh/Owner
Benjamin Barr
These guys are the best! Switched to Pacific from a different company this summer and my lawn has never looked better. Andrew and Keon take the time to make sure every little detail is crisp and it shows. They are prompt, friendly, and easy to work with. Highly recommend these guys for mowing!
Provider response
Hi Benjamin! Thank you so much for the awesome review and for making the switch to Pacific Lawn and Pest. We truly appreciate the opportunity to earn your business!<br>I am glad to hear your lawn is looking better than ever and that Andrew and Keon are taking the time to focus on the small details. Prompt communication, professional lawn mowing, and quality lawn care are all things we take a lot of pride in.<br>Thank you again for the recommendation and for trusting us with your lawn maintenance. We look forward to keeping your lawn looking its best all season long. Please don't hesitate to reach out of there is anything else we can help with. -Josh/Owner
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