Provider profile

Orkin

4.8 stars from 2,118 customer reviews · 111 N Vista Rd #6, Spokane Valley, WA 99212

  • 4.8 out of 5 stars
  • 2,118 customer reviews
  • Spokane Valley, Washington
  • Open 7 days, Early hours, Evening hours
4.8
Rating
2,118
Reviews
Yes
Claimed
Yes
Website

About this provider in Spokane Valley

With over 125 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offer

Pests handledbed bugs
Praised forfriendlyknowledgeable

Rating breakdown from customer reviews

4.8

2,118 reviews

5
1,898
4
134
3
26
2
15
1
45

Customer reviews for Orkin

TW

Thomas waller

5mo ago

I called to get an estimate on 2 commercial properties and talked to Courtney. She took down my name and address and said they would call me back within 24-48 hours. It's been 5 days and no call, I called back and talked to Nadia this time. Same thing happened she took down my information and said they would call me back. I'm perplexed at this business model. I'm just trying to get a quote and find a reliable pest control service, so far Orkin has failed on both of my expectations. Edit: Phone

Provider response

Thank you Thomas for sharing your concerns and for taking the time to update your review. We're truly sorry to hear about the initial experience you had with our scheduling process when you spoke with Courtney and then Nadia. We understand how frustrating it must have been to wait for callbacks that

TL

Tiffany Leveque

1y ago

⭐ 1 out of 5 stars I rarely leave negative reviews, but our experience with Orkin has been deeply disappointing—and frankly, infuriating. We paid nearly $1,000 for what was supposed to be a professional bed bug treatment, only to be met with subpar service and zero results. The technician showed up with nothing more than a single spray can—no traps, no multi-step treatment plan. They did come back out after calling but told me they were gone. After 30 days they were back and because of their 3

Provider response

Hi Tiffany <br>Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (509) 578-7040 to speak with a customer care representative about your recent experience.<br><br>

SP

Stephanie Pasquale

2y ago

It’s been well over a month since this company had someone come out and set mouse traps. Two separate employees told me they would be back out in 1 week to check the traps. Super disappointed in this company. Robyn who took my call also gave me attitude when I asked for an explanation as to why I was completely forgotten about. She got extremely snappy and rude. I did not get an apology or anything. Very unprofessional. Also still no appointment set for them to come check the traps they installe

Provider response

We apologize for the lack of follow-up on our part. Please contact us at (509) 578-7040 so we can address this issue promptly. Thank you for bringing this to our attention.

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Treatment and cost guides before you call

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