Provider profile

Sentinel Pest Control Olympia

4.9 stars from 15 customer reviews · 400 Union Ave SE #200, Olympia, WA 98501

  • 4.9 out of 5 stars
  • 15 customer reviews
  • Olympia, Washington
  • Open 6 days/week
4.9
Rating
15
Reviews
Yes
Claimed
Yes
Website

About this provider in Olympia

Sentinel Pest Control is a locally owned and operated pest management company, established in 1998 by a husband and wife team with a passion for service and a dedication to exceeding expectations. We are based in the Olympia area, and have strong ties to this community. We have partnered with multiple charity…

Pests handledrodentsrats
Methodsmulti- pronged approach

Rating breakdown from customer reviews

4.9

15 reviews

5
14
4
1
3
0
2
0
1
0

Customer reviews for Sentinel Pest Control Olympia

RS

Rachel Soley

5mo ago

I had a family emergency that took me out of state/away from home for multiple weeks. I had to reschedule my service twice since I wasn't sure when I would be home to unlock the gate for our service -- Sentinel sent me an email scolding me for the service changes, stating that they would not accommodate any additional deviations in scheduling. I gave forward notice when I was able, but they are not very understanding if you hit extenuating circumstances. Would not recommend.

Provider response

Hello Rachel, <br>We are sorry to hear you were unhappy with your services and your multiple cancelations due to scheduling issues. If you would like to discuss further we are happy to visit with you. Please call the office at 253-538-2576, any representative will be happy to help you. All the best for you.

MA

Mackenzie Allen

2y ago

Sentinel Pest Control is an amazing company, and they are far and above the pushy door-to-door companies. I've had Erich out to inspect my home for different pest issues on two separate occasions, and both times, he has been such a pleasure to work with. He is honest and never tries to push things on us. He is kind and genuinely wants to make sure we are taken care of. Scheduling has been quick and easy both times. I appreciate the appointment email and the courtesy call when they are on the way. Overall, I love how Sentinel does business. Highly recommend.

Provider response

Mackenzie!<br>Thank you for the five star review and your amazing kind words! We appreciate you and your business! It is our pleasure to assist you with your pest control needs!

RS

Robert Stephens

2y ago

Erich was very punctual and friendly. He was helpful in identifying the point of entry and gave excellent advice, would recommend!!

Provider response

Robert!<br>Thank you for the five star review and the kind words for Erich!<br>It is our pleasure to assist you.

BY

Bob Yeager Sky Hawk

3y ago

Craig always provides top notch service, answers our questions and knows just what is needed. He always goes above and beyond when completing our regular services and responds quickly for unexpected or unusual situations.

Provider response

Bob!<br>Thank you for the five star review! We will be sure Craig sees this!<br>It's our pleasure to assist you.

AS

Amy Sohler

3y ago

Erich just came down to inspect for pests in my home. I am so thankful, he was super nice and very informative, he gave me potential solutions to potential issues that could arise. Thank you for relieving my mind on this and thank you for your professionalism and prompt response.

Provider response

Thank you very much for your review Amy. We appreciate you taking the time to share your feedback with us. Have a great day!

BF

betsey Filippi

4y ago

My exterminator Josh is one of a kind guy. He is so sweet and helpful. I appreciate his Knowledge and his professionalism. I love that he always calls when he's on his way to the job.

Provider response

Hi Betsey! It's such a pleasure to hear such wonderful feedback about our technicians. Josh truly IS "one-of-a-kind" and we are lucky that he is part of our team! Thank you for trusting us with your business and for taking your time to review us!

C

Christina

4y ago

Very fast in getting an appointment. Technician that arrived was professional and nice. Was extremely patient in explaining everything. Initial phone call was a 3 and the inspection on site was a 3.

Provider response

Hi Christina. Thank you for taking the time to write a review and tell others about your experience with the Sentinel team. We are grateful for the chance to serve you. Have a wonderful day!

DC

Diedre Conant

4y ago

We were experiencing a problem with rats in our attic. We called Sentinel and their friendly office staff expediently scheduled us for a free inspection. Josh came out and thoroughly inspected our home and located two points of entry, where rats were getting in. Not only was Sentinel able to repair the entry points, but they were able to provide a multi- pronged approach to help mitigate rodents from gaining access into our home again. Routine visits from Sentinel have given us peace of mind knowing our home is rodent free. Definitely recommend giving them a call if you are in need!

Provider response

Hi Diedre. Thank you so much for your kinds words! We are grateful for the time you took to leave us a five-star review and for your trust. Have a fabulous day ma'am!

CP

Concerned Parent

4y ago

I just moved to Olympia and was referred to Sentinel Pest by a close friend. My husband found rodent droppings in the crawl space and we called Sentinel immediately. They came out the same day that we called! Wow, talk about responsive. Their prices were fair and the work they did was outstanding. Highly recommend calling these guys. Will absolutely refer!

Provider response

Good Morning Payton. Thank you for taking the time to leave us such a thoughtful review. We appreciate your trust and are grateful for your trust. Have a fabulous day ma'am!

DW

Deb Wayne

5y ago

Josh was nice and respectful and willing to explain everything I needed to know in a way that was easy to understand and make my decision. He also was able to get started right away to help get rid of our issue. He was a pleasure to work with.

Provider response

Good Morning Dee. Thank you so much for trusting us with your pest control needs and for the kind words. We are lucky to have clients like you and guys like Josh on our team! Have a fabulous day!!

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