About this provider in Olympia
Bigfoot Pest Management is your friendly, family-owned pest control team right here in Olympia, WA. We take pride in helping our neighbors across Olympia, Lacey, Tumwater, Yelm, Shelton, and the greater South Sound keep their homes and businesses pest-free. Because we live here too, we know the seasonal…
Rating breakdown from customer reviews
5
433 reviews
Customer reviews for Bigfoot Pest Management LLC
Jordan
So incredibly grateful to have found Elliott to help us out with a rodent issue. He's such a knowledgeable, friendly and reliable person to have around for a situation like this. I got estimates from a number of other places and his prices were by far the best. Stop looking for a pest control guy and just call this one.
Provider response
We truly appreciate your kind words! It's wonderful to know Elliott could provide the help you needed with your rodent issue. We're glad you found our rates reasonable and our service reliable. Please don't hesitate to reach out if you need us again in the future.
Gina Lanza
Excellent service.
Provider response
It's fantastic to know you found our service excellent! Your positive feedback is much appreciated and encourages us to keep doing our best. We are always here to help you with any pest issues you might have in the future. Thank you so much for choosing us!
Kathleen White
Excellent service good customer support.
Provider response
Hello there! We're incredibly grateful for your feedback and that you had a positive experience with our service. Knowing we're meeting our customers' expectations truly means a lot. Please don’t hesitate to contact us if there's anything else we can help with!
Double B and Laces
Big Foot always does a good job and keeps those ants AWAY! Totally worth it.
Provider response
We're so grateful to hear you're satisfied with our service! Keeping those ants at bay is our top priority, and it's wonderful to know it's been worth it for you. Your support and feedback mean a lot to us. We're here for you anytime you need!
Peggy L
Elliott was personable and took his time explaining everything to my 88 year old father-he was kind. He gained our trust with his knowledge and upfront approach. We had a mouse issue and he closed off the entry points, gave tidbits of home remedies as well as taught us how to trap them. Yay no more mice!! He also saved the day when a heating and cooling company took advantage of my dad. When Elliott found out how much the company was charging-he immediately recognized predatory business tactics and came to the house and helped my dad cancel the work order and referred him to a local company that Elliott trusted. He saved my dad $11,000. Elliott is trust worthy and a very decent human. I highly recommend Elliott for pest management and a honest and genuine interaction
Provider response
A heartfelt thank you for sharing your experience with us! 😊 We’re overjoyed to know Elliott made such a positive impact, ensuring both peace from pests and a fair deal. Your trust means the world to us, and we're always here to help whenever you need it. Your recommendation truly warms our hearts!
Michael Gonzales
Great Local business! Fast and friendly service. Took care of ants 🐜 in my upstairs bathrooms and made suggestions to prevent future problems.
Provider response
We’re extremely grateful for your awesome feedback, Michael! 🐜 Delighted to hear our team helped with your ant issue and shared some preventive tips. Whenever you need us, remember we're just a call away. Thanks for supporting local businesses!
Hey Mister
Was on time, friendly, clean, and was familiar with my particular problem and appropriate treatment.
Provider response
We really appreciate your fantastic feedback! It's wonderful to know our professionalism and understanding met your needs perfectly. Always feel free to reach out if there's anything else we can help with. Hope you have an amazing day!
Sergio Palma
Elliot was great to work with, he gave us good recommendations and the prices were good too.
Provider response
Thank you so much for your kind words! We're delighted to hear Elliot could provide valuable recommendations and that you found our pricing fair. We're always here to help if more assistance is needed. Have a fantastic day! 😊
Suzanne Manz
Amazing pest control company! Very informative!
Provider response
We truly appreciate your wonderful feedback! 😊 It's fantastic to know you found our service informative. We're here to assist whenever you need us. Wishing you a great day!
K Sipiorski
Great communication about the issue and follow up. I got a bunch of quotes and they were very competitive in pricing as well.
Provider response
Thanks a bunch for sharing your experience with us! 😊 We're over the moon to hear that you found our pricing fair and our communication spot-on. We'll be here to assist you whenever you need us again. Take care, and have a fantastic day!
Tim McNair
I called around to a few pest management places and the response I received was either they weren't taking on new customers or it would be a week until they came out. The reason why I was calling a pest control company is we believed a rodent had died in our crawl space below our home and the smell was coming up through our vents. I came across Bigfoot Pest Management and Elliot answered. He was polite, professional and really made me feel comfortable. He was able to come out the next day! He showed up on time and I explained to him what my situation was. Since he knew it was a rodent problem he walked the house and looked for entry points as well as talked to me about preventive maintenance. In the end he found the dead critter and I signed up for the quarterly plan as well. I highly recommend Bigfoot Pest Management as I know Elliot will take care of you like he took care of me. Thanks Elliot for the great service! Update: Thank you Elliot for the quick response in sending a tech out the other day. He called me and asked what the situation was. He was courteous and friendly. I appreciate the great customer service!
Provider response
Tim, words can’t express how grateful we are for the kind words! Thank you so much for trusting Bigfoot Pest Management to take care of your home going forward.
J. Durst
Elliot and his crew are fantastic. They're very knowledgeable, thorough and have the best prices in town. Elliot doesn't pressure you into services you don't need. They listened to my concerns about ants and rodents and tackled the issue right away. Very, very satisfied and relaxed knowing we're in good hands. Highly recommend.
Provider response
Hi Jessi, your kind words truly made our day! We're delighted that Elliott could provide such excellent service. Every visit aims to give you top-notch pest management without breaking the bank. If you need anything else, we're just a call away!
Hannah Faulkner
Great work! Bigfoot was very responsive, professional, informative, and flexible. I would recommend them to anyone!
Provider response
Hannah, thank you for trusting Bigfoot Pest Management to help with your pest issues. After getting in and out of your precarious crawlspace entry I think it's safe to say that we aren't thaaaat flexible haha. We appreciate you and will always be there when you need us!
Drew
Bigfoot Pest Management is amazing. I have had a couple of emergent pest issues and they answered the phone on the first try and were at my house the same day. They are professional, knowledgeable and honest. They won’t try to up charge you are sell you something you don’t need. This company is my go to for any sort of pest problem I have. Can’t thank them enough.
Provider response
Hi there! 🌟 We're so happy for your kind words and trust in our services. Our team's goal is to always be there when needed and provide honest solutions. If pests make another appearance, know we're just a call away!
Scott Hanna
Quick response; knowledgeable service; friendly and great at recognizing, explaining and solving the problem.
Provider response
Hello! 😊 We truly appreciate you taking the time to share your wonderful experience with our team. It means a lot to us that we could assist you effectively. If there's anything else we can do for you, please reach out anytime!
Brett Lindsey
Great experience!!
Provider response
Hey there! 🌟 We're so grateful you shared your positive experience with us. It's awesome to know that you had such a satisfactory visit. If you ever need anything else, we're just a call away!
Brad Hoza
Professional, compassionate, high-quality service. Easy to talk to and work with. We asked Bigfoot to come out to deal with an urgent crawlspace pest problem.
Provider response
Hi there! We truly appreciate your kind words and are so pleased you found Elliott to be professional and compassionate. It’s wonderful to know we could assist you with your urgent pest issue. We're here for you whenever you need us!
Nancy Paulson
October 2025. So pleased! After trying for weeks to eradicate the mice I surrendered and called Bigfoot. Elliott was prompt, professional, and pleasant. He looked around the interior and then went outside to check the perimeter for entry holes. He found it and plugged it up, then set out box traps (my word) outside and small traps in the kitchen that are easy to set, to rid my house of the residue mice. Soon I'll be mouse-free! Bigfoot is highly recommended! Thank you! P.S. Mouse-free! Update: January 2026. Quarterly inspection which I signed up for at a reasonable cost per visit. Giant exterior bait boxes around foundation were refilled. He checked for entry points again. Friendly and efficient!
Provider response
Hi Nancy, we're absolutely delighted to know you're satisfied with our services and that your mouse troubles are soon coming to an end! Our team takes great pride in being thorough and professional, and it's wonderful to hear Elliott made a positive impact. Thank you so much for the recommendation, and if you have any further needs, don't hesitate to reach out. Wishing you a pest-free home!
Robert Nicoloff
Very Helpful, Very Honest, Would Definitely Recommend
Provider response
Hi there! 😊 Thank you immensely for sharing your positive experience. We're so happy we could meet your expectations and that you'd recommend us. If there's anything else we can do for you, we're here to help!
Chris Hastings
I’ve used Bigfoot for two different services now, and they’ve been great both times. Friendly, prompt, efficient, communicative, and they do quality work. Even knocked money off my bill since the job took less time than they expected
Provider response
Hi Chris! 😊 Thank you so much for taking the time to share your experience with us. We're delighted to have met your needs, and it's wonderful to hear we could provide you with a little surprise on the bill too. Don't hesitate to reach out if we can assist with anything else in the future!
Cherie Downey
Easy to make an appointment and was happy with appointment reminders! They were in and out in a timely manner. Had a good experience over the phone, tech was very helpful and friendly!
Provider response
Hi Cherie! We really appreciate your heartwarming feedback. It's fantastic to know that our scheduling and service met your expectations. Our team is always ready to assist you, so feel free to reach out anytime. Thanks for choosing us!
Megan Baugh
Always great service and willing to come back if additional issues persist within the home.
Provider response
Megan thank you for trusting Bigfoot Pest to take care of your home! Let us know what we can do to earn that 5th star!
Judy Myall
Super good service from Elliott! We had an ant invasion that we weren't able to control on our own. I called Bigfoot and Elliott was able to come out the following day. he treated both inside and outside of the house and so far so good. So happy with the service and the result. Highly recommend Bigfoot!
Provider response
Hello Judy! We're overjoyed you had a wonderful experience with Elliott's service. It's fantastic to hear that our pest treatment is working well for you. We truly appreciate your recommendation. Looking forward to being there for any future needs you might have!
Cat G
Submitted a request for an inspection through their online form about a month ago. Never heard back. Have called their phone number multiple times, they never answer it just goes to voicemail asking for me to leave my info and that they'll get back to me. I already left my info through their online form so I don't have high confidence in leaving a voicemail. Only company I haven't been able to actually get ahold of.
Provider response
Cat, sorry you feel you had to leave a one star review. We just looked through all emails for the last six months and have no record of anyone named Cat G. It is possible that you emailed when our website was having issues and we never received it, so we apologize for any inconvenience that may have caused. The only times we don’t answer the phones are after hours or if we are with a customer, should you have decided to leave a VM we would’ve gotten back to you immediately when we were available. Again, we apologize and please let us know if we can help you in any way.
Michael Jacobson
I have been using Bigfoot pest service for about a year now and im on the 3 months maintenance program. I've been happy with the service I have received and the staff are prompt, courteous and will make things right, if you still have an issue with pests. I would recommend Bigfoot pest to family or friends.
Provider response
Michael, thank you for choosing Bigfoot Pest Management to be your pest control company in Olympia. We appreciate you!
Randall Dotson
Quick service and great communication. Took care of our issue on the first trip. Pleasant friendly customer service.
Provider response
Thanks Randy for choosing Bigfoot Pest Management to take care of your yellow jacket problem.
Chuck Boyd
Just started I don't know yet.
Provider response
Chuck, thanks for trusting Bigfoot Pest Management to take care of your local Olympia business. Let us know how we can earn those 4th and 5th stars!
Irma Harris
He was courteous and friendly. Rang the doorbell when he arrived to let us know he was here. We were busy in the house, we didn't notice when he left. Do know that he sprayed for 🕷 spiders, don't know what else he checked on.
Provider response
Irma, thank you for the review! As always, your home was treated up high to prevent spiders, stink bugs, wasps, etc. and down low to prevent ants and other crawling insects in addition to a thorough spider sweep. Thank you for trusting Bigfoot Pest Management to be your Lacey exterminator! Let us know what we can do to earn the fifth star.
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Treatment and cost guides before you call
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