About this provider in Olympia
PURCOR Pest Control is proud to be one of the fastest-growing pest control companies in the United States-bringing some of the most trusted pest control names in the nation into one. Now, as part of PURCOR, our pest professionals are equipped to offer you better protection and service than ever before. Serving…
Rating breakdown from customer reviews
4.9
513 reviews
Customer reviews for PURCOR Pest Solutions
Leanne Norseth
Saundra is their best technician! She always takes great of our home. She always calls before she comes so I can get prepared.
Provider response
We're delighted to hear that Saundra's exceptional service brings you peace of mind! Your feedback is invaluable to us, and we're grateful for your kind words about her dedication and care. Thank you for allowing us to be part of your home's care routine.
Maureen Fitzgerald
Saundra was an excellent technician- checked in before starting to make sure I understood what she was doing. I’ve been very happy with Purcor and highly recommend.
Provider response
We're so glad to know that Saundra's effort made a difference during her visit! It means a lot that you took the time to share your experience. We're grateful for your recommendation and happy to assist you anytime you need.
Delisa Kinlow
Grateful for the callback service that I received from Saundra Wheaton today. I understand that it’s spider season and I live in a wooded area. However, Saundra took the time to explain measures, I can take to help keep the spiders away to the best of my ability. And she provided excellent service in knocking down the spiderwebs and covering our space with the treatment expertly. It truly felt like she treated our space as if it was her own. It’s technicians like Saundra that make me grateful for choosing Purcor, and keep me from shopping around.
Provider response
We're delighted you experienced such outstanding service with Saundra! Her dedication is truly appreciated and we're happy she could offer valuable advice and care for your home. We value your kind words and your choice to trust us with your pest solutions.
Beth Zenkner
Josh was very patient and set us up with service the next day. Austin gave me a courtesy call and showed up when expected. He was polite and knowledgeable. He did his job with professionalism and answered all of my questions. I haven’t seen an ant since he left and now he’s kind of my new Hero! Thanks Purcor
Provider response
What a fantastic review, Beth! We sincerely appreciate you highlighting the efforts of both Josh and Austin. It's wonderful to know they could help and put your mind at ease. We're honored to be considered your new pest control heroes!
Christie Atofau
We were extremely happy with Whitworth. Through the years as PURCOR , it was a very different experience with scheduling . The scheduler didn't seem to communicate between the customer and technician on a regular basis. The automated Robo reminders were not optimal . The schedulers seemed also to be robotic and not really customer service oriented . So in the long run we had to switch companies .
Provider response
Hello Christie, we really appreciate your feedback. It’s disheartening to hear that our scheduling services weren't meeting your expectations. Your insights are valuable and help us strive for better customer communication. We hope you find the experience that best suits your needs.
Timothy Healy
Gave regular service every three months which has been fine. Suddenly we see a rodent in our kitchen I call Purcor, I send an email no response. Next morning I call again am told they will call me right back. No response. I call again am told the same story and I said no not acceptable. So she puts me on hold comes back on and says no technician in our area. “What do you mean? They come here all the time? No response”. Again says I’ll have to call you back!!! Finally calls back and can’t schedule for three days! This is unacceptable. For what we pay when there is an emergent situation (for the first time ever) to go thru having to repeatedly call with no call back just is horrible service. All your ads say 24/7 etc. very false and misleading. I will be cancelling my service. They are there for you on their schedule but not when we need them. So called the number you gave me and the person told me they didn’t know how to help me. Ha so ridiculous
Provider response
Hi Timothy, we truly value you as a customer and are sorry for the inconvenience you experienced. Your feedback about our response time is important to us, and we are committed to improving our services. We wish to have another chance to meet your needs as we strive for dependable service. Thank you for bringing this to our attention.
Marty Faulk
BEWARE: A PURCOR technician inspected our attic on Friday 11/8. He stated to my wife and I “the required work will take two men 8 hours to complete. That would be $300 a hour for a total of $2,400.” We scheduled the work to be completed on Monday November 11th. The work was started around 8:30am and completed in less than 4 hours. At 12:21pm as I was notified by email of the completed work. PURCOR refused to adjust our invoice to a lesser amount even though the work was completed 4 hours early. We also were texted a survey to complete for the single technician (not 2) who came out. We feel completely scammed.
Provider response
Hi Marty, we're really sorry to hear about your experience with us. We understand your frustration and sincerely apologize. Your feedback is very important, and we are looking into this matter to ensure it gets resolved fairly. Thank you for letting us know about this situation.
Lisa Heiser
Rebekah Q is the best service technician, she was so patient explaining how the service works and what methods were needed to treat my home. She was also very thorough in all her communications regarding when she would be on my property and what precautions I should take with my pets.
Provider response
Hi Lisa, your glowing feedback about Rebekah truly made our day! We're overjoyed to know that she took the time to provide thorough and clear communication about our services. Thank you immensely for sharing this delightful experience with us!
Abigail Haynes
Tim at PURCOR was a great technician. He is very knowledgeable and friendly. He came out to treat for ants and went above and beyond. While he was treating outside the house, he killed a wasp nest too! We are highly satisfied with our service for PURCOR. We called them and established with them and they sent out a technician in under 5 hours.
Provider response
Hi Abigail, we're absolutely delighted to hear about your fantastic experience with Tim! His dedication and quick response really shine through in your words. Thank you so much for sharing this wonderful feedback with us! We look forward to serving you again whenever you need us.
Brock Kleweno
Ryan was great! He answered all of my questions and took care of all of my concerns.
Provider response
Hi Brock, it's awesome to know that Ryan provided you with such helpful service! We’re so glad he could address all your questions and concerns effectively. Your positive feedback means a lot to us, and we can't wait to assist you in the future!
William Yang
James was polite and patient as I jumped between meetings and him being present. Not only did James address the rodent issues we identified earlier but he also advised us on other things that were happening in our crawl space. Thanks James!
Provider response
Hello William, we sincerely appreciate your kind words about James and his exceptional service! We're overjoyed to hear he was able to assist with the rodent concerns and offer additional advice. Your feedback is invaluable, and we look forward to continuing to serve you. Thank you for choosing us!
Nunya Business
Jeffery swept for spiders and and baited for mice, and wasn't a big baby about my dogs. Is also one of the only service techs to ring the bell to let me know he was there, which is nice.
Provider response
We're delighted to hear about your great experience, Kristin! It’s awesome to know Jeffery took such good care with your home and furry friends. We’re always here if you need anything else. Thanks for sharing your thoughtful feedback!
Miles Haupt
Good customer service!
Provider response
We really appreciate your fantastic review and high rating! It's wonderful to hear that our customer service met your expectations. We're always here to help, so feel free to contact us anytime.
Hakan Cakir
Bee hive was removed and many webs as well. Came a bit early and was respectful of property and confirmed service prior on ring doorbell. Was told to expect some chemical residue in windows, but there was much less than I expected. Very clean.
Provider response
Thanks a lot for your great review and high rating, Hakan! 😊 We're glad you noticed the attention to detail and property respect our team provided. It's fantastic to learn that everything was cleaner than expected. We're eager to help whenever you need us!
John Sly
Joshua was really helpful in explaining the different reasons for the ants to persist even afyer the regular treatment. He was very professional n efficient.
Provider response
Hi John Sly, Thank you for your kind words regarding our pest control services. We're dedicated to ensuring your home remains rodent and pest-free, and your satisfaction reaffirms our commitment. If you have any questions or require further assistance with rodent issues, please feel free to reach out anytime.
Jacquie Brissey
Jim did excellent work in a very reasonable time. The door construction to close off the crawl space is something I should have taken care of years ago and I have absolute confidence, based on the tight fit he was able to achieve, will keep unwanted critters from accessing the area. Great job, Jim!
Provider response
We're so grateful for your enthusiastic feedback! It's fantastic to hear that Jim's hard work has brought peace of mind and satisfaction. Whenever you need us, we're always here to lend a hand.
Donna Thomas
Tyan always calls before he arrives . . . and he always lets me know the activities of the trap areas. I appreciate his communication skills - he's an asset to your business.
Provider response
We're really grateful for your wonderful feedback, Donna! It’s so rewarding to hear that Tyan's communication has made such a positive impact on your experience. We're proud to have him with us. Thank you for sharing your thoughts!
Jennifer Peterson
Very prompt and considerate, and so knowledgeable of how to keep the home pest free. I appreciate your help!
Provider response
Thanks a ton for your kind review, Jennifer! We're delighted to know you found our service prompt and considerate. Keeping your home pest-free is our top priority, and we're always here to help. Looking forward to serving you again!
Shannon Piper
Jeffrey was great!
Provider response
We're so excited to see your 5-star review! Jeffrey will be pleased to hear your kind words. Making sure you're satisfied with our service is incredibly important to us. Can't wait to help you again in the future!
Lisa Richardt
Azure is very professional, knowledgeable, efficient and friendly. I appreciate the work done at my property. Based on Azure’s work I would recommend PURCOR.
Provider response
Thank you so much for taking the time to leave this fantastic review! 😊 We’re delighted that Azure made such a positive impact on your experience and appreciate your recommendation. At PURCOR Pest Solutions, we strive to exceed expectations every time. Looking forward to serving you again!
Kathy Steeh
Ian did a great job today baiting the boxes. He also checked area that we’ve heard mice running around and baited traps and moved them. Thank you Ian
Provider response
We're so grateful for your review! Ian is dedicated to ensuring a pest-free environment, and we're really pleased that you noticed his efforts. We're always here to keep your space safe and comfy. Thanks again for choosing PURCOR!
Wendy Woldenberg
Robert found the ant nest that has been causing us so much grief!
Provider response
Thank you so much for your kind words! We're delighted that Robert was able to locate the ant nest for you. It's wonderful to know we could help ease your troubles. We're here anytime you need us for more pest solutions.
Brendan Condit
Answered questions, checked area I expressed concern about, and provided extra treatment immediate based on input/ feedback. Thanks!
Provider response
We're so grateful for your fantastic feedback! It means a lot to us that we could address your concerns and provide the additional care you needed. Your comfort and satisfaction are our top priorities. Looking forward to serving you again!
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