Eco Pest Control
Verified4957 Cox Rd, Glen Allen, VA 23060
Open 5 days/week
About Eco Pest Control
Our environmentally friendly pest control solutions are designed to target pests such as bed bugs, yellow jackets or wasps, mice, spiders, ants, termites, and more, without harming the environment or posing risks to your family or pets. Whether you're dealing with a minor pest problem or a full-blown infestation, our team of experienced technicians is here to help.
Rating Breakdown
4.9
★★★★★2,457 reviews
Customer Reviews (30)
Cedar Pest control and Kevin are the only ones I trust! They are the best!
Response from Eco Pest Control
Thank you for your 5-star review. It means the world to us, and we will strive to continue earning five stars from you in the future. We appreciate you being a customer.
omg very personable and informative love his personality 10 stars
Response from Eco Pest Control
We appreciate your feedback and are glad to hear about your positive experience.
Dillon was very informative and thorough. Thank you for getting that wasp and its nest out of my window. And getting rid of the weird bugs that were making their way in my house.
Very good.
Response from Eco Pest Control
Thank you for your 5-star review. It means the world to us, and we will strive to continue earning five stars from you in the future. We appreciate you being a customer.
Always dedicated, polite and friendly
Matt is fantastic! He always calls ahead so I have time to bring my dogs inside, and he is sure to ask if there are any specific concerns we need addressed while he is onsite. He is very polite and respectful which is hard to find these days. EcoPest, you have a top-notch employee with Matt!
On time and they do a great job
Response from Eco Pest Control
Thank you for your 5-star review. It means the world to us, and we will strive to continue earning five stars from you in the future. We appreciate you being a customer.
Awesome service, knowledgeable and reactive to my needs
Response from Eco Pest Control
Thank you for the 5-star review. You made our day!
William did a very thorough job with estimates for crawl space encapsulations. We are doing our main house and our guest house. Thanks!
Response from Eco Pest Control
Carroll, thank you for the 5-star review! We'll pass your comments on to Matt.
Great experience! Dylan was prompt, polite, very knowledgeable and accommodating. Every company needs more like Dylan!
Response from Eco Pest Control
Thank you for your 5-star review. It means the world to us, and we will strive to continue earning five stars from you in the future. We appreciate you being a customer.
Albert showed up today and worked the outside of our home. Thank you it is greatly appreciated for the cobweb removal and laying down of the pesticide.
Response from Eco Pest Control
Thank you for your 5-star review. It means the world to us, and we will strive to continue earning five stars from you in the future. We appreciate you being a customer.
Malik was very pleasant, professional and informative. He answered some questions I had and explained how bait traps work. He was very nice.
William was great! Very nice and respectful! Was very knowledgeable about the job, and even recommended more services. Will definitely ask for him again!
Robert is meticulous and very detailed with his work. Truly appreciate him. Thank you Robert! You are the consummate professional. -Gil
Response from Eco Pest Control
Thank you for your 5-star review. It means the world to us, and we will strive to continue earning five stars from you in the future. We appreciate you being a customer.
Robert always gets the job done! After meeting him the first time, he's been very informative about the products being used, if they're pet safe, etc...I haven't been home or usually can't step away from my computer due to work but even when treating the outside, he communicates throughout the entire visit via text. Thanks for all that you do!
William was incredibly thorough in his inspection of our home and explaining the services offered and helped us secure a great deal for eco-friendly pest control services. I was impressed with his ability to answer my questions without hesitation, he certainly knows his business inside and out! Super friendly guy as well. Excited to do business with Cedar Pest thanks to William.
SUPER SHADY BUSINESS, RUN AWAY FROM THIS PLACE!!!! I've asked to cancel my services 3 months in a row, each time being told it's taken care of. Now I'm sent to collections with hundreds in fees, and not a single invoice sent to me. This place is a total scam.
Response from Eco Pest Control
It’s great to hear George addressed your mouse issue efficiently. Eco Pest Control values knowledgeable service for effective pest solutions customers can trust.
I am truly sad to have to write this review but at this point I have no choice. I had been a happy customer for over a year but due to a few scheduling issues I decided to cancel. The manager called me personally apologizing and offering a few months comped to give them another shot so I said ok but they were not authorized to charge my card and once the time expired I would re engage. Well fast forward a few months and I start getting notifications from a collections agency that they have sent my account to collections. I have spoken to staff here no less than 10 times and every time they tell me I don’t owe a cent and they will get it cleared and it’s not really at collections and every week I get another notification. No one will call me back, no one will help resolve this. And to make matters worse they continues to enter my property and provide services after I cancelled. This place is not worth the headache. There are plenty of other reliable pest services out there. If management would like to resolve this, you all have my number and happy to amend my review to reflect you making it right.
Response from Eco Pest Control
We're thrilled Jkhari delivered a professional, quick, and clean service. Eco Pest Control values your experiences and is committed to excellence.
I did inform him about the rodent activities inside my house. He said he will check the craw space and come inside do put some trap. He never check the traps in the garage. Only service the outside spider web for 5 minutes and left. No problem solved
Response from Eco Pest Control
Thank you for your feedback, Hai. We apologize for the oversight and appreciate you bringing this to our attention; we'll ensure our team, including the technician involved, addresses the issue promptly. <br>We will be calling shortly.
This is one business I would for sure never use based on how they drive! Had one of their vehicles nearly hit me on 64 this past weekend (5/17/25). He was easily doing 85-90 mph and was weaving in and out of traffic! It’s almost a shame he didn’t hit my truck because I would have sued in a heartbeat! Nice job on hiring idiots!
Last week on Monday they were supposed to come and spray the whole yard. I have video footage where the technician did not go in my backyard or even attempt to go in the back. I called right away and they told me they were going to call the technician to come back. The technician did not respond to text or their call. I was also told the service manager would call me back later that day and they never did. I call back Wednesday and Friday of the same week to speak to someone about the situation. Each time I was told a service manager was going to call me back but they still haven’t and it’s been a week now. They did not even send someone else to come spray the back yard. I can say the representatives do answer the phone quickly but after that there is absolutely no communication. I wonder how many other times they have told me they sprayed the backyard when they really didn’t now. Also my son now has bites on the back of his neck because this company did not fulfill its obligations or care to send someone back out to do the job they were supposed to in the first place. Very disappointed in the service and communication
Response from Eco Pest Control
Hi John. My name is Kevin and I am the owner of Eco Pest. I'm sorry to hear about your disappointment with us and I would like to personally assist you with making things right. I will reach out today to discuss, or you can contact me directly at 804-223-2218 if it's more convenient.
I initially signed up for service advising specifically of insects I needed assistance with. Was told during my quarterly spray by technician they only spray for mosquitoes?? This is the second time that I asked for assistance with getting an insect situation taken care of and was told by this company they could not help. However I had to sign a contract and made to have automatic deductions monthly, they come out quarterly and spray I don’t know what?? I recommend going with another company. I have had to spend money out my pocket buying items to take care of insects in the home on top of what I was paying them. Extremely frustrating.
Response from Eco Pest Control
Hi Brandi. It was great to talk to you over the phone. Again thank you for the feedback as we're always eggar to improve. To recap our conversation. The account was in your sister's name, which is why you were not receiving any notifications. We've updated the account to your name, so you'll receive a text and email before each service. You'll also receive a text and email after the service telling you what we did, when we were there, etc. <br><br>When it comes to the wasps, as we spoke about, there is nothing we can do to keep them from flying around; however, if we or you ever find a nest at your house, we will treat and remove it as part of your quarterly service. No extra charge! <br><br>Also, as we discussed, I credited your account for one free service on us. Again, I'm sorry for any confusion, and I look forward to hearing from you after your next service!
These were found alive with few days of having the pest control done. Texted them but did not get any response either
Response from Eco Pest Control
Hi Pritam! Thank you for your feedback. When you texted, we did call you back a few times and left voicemails. I know we are having our manager call again. What you are seeing are maggots. They have recently hatched from eggs and there is no product that we could use that kills eggs. Typically, if you were seeing maggots, there is a sanitation issue and we would be more than happy to come out to provide another inspection to see, if we can identify the source. Once the source is removed, you will no longer be seeing maggots. At Eco Pest control we use a integrated pest management system, which simply means there is no need to spray chemicals for every single insect. Many insects can be taken care of with simple steps, like removing stagnant water, making sure droppings are cleaned up, keeping a tight lid on trash, etc. please give us a call at 804-223-2218 to schedule your free reservice.
And I would NEVER use this business. Soley based on the drivers, who do not obey the traffic laws. They make their own roads when making turns at lights. Avoid them at all costs. Their drivers are idiots....can't imagine what their service is like!
Response from Eco Pest Control
Hi Jim. Sounds like this was a very unsafe condition. I understand you being upset as I would be too. Eco Pest Control is a family based business in Richmond VA. We do not service anyone or even drive in Burke, VA. All of our vehicles have GPS and video recording 24/7 and after review none of them where anywhere close to where you described. Along with that, none of our vehicles have the licenses plate you provided via email. Again I'm sorry for your experience but you have the wrong company.
I am not happy with Eco Pest. I called them after reading several reviews which were rated 4 star and above and thought they must be good, but the service person who came in, first of all did not wear a mask. Then, I mentioned a few outside areas that he needs to attend, like the garage, deck and entrance where we noticed bugs, wasps etc, he finished the job in 10 min and said he treated all areas including crawl space. But I noticed, the deck was not attended at all, the garage was partially treated. I noticed bugs in various places after the treatment. I texted EcoPest, I wrote them an email saying that I was not happy about their service and that I wanted to cancel their services. They have not responded so far (been weeks now). But they have been promptly sending reminders for payment for the unprofessional service they performed. Totally unhappy and will not recommend EcoPest to anyone.
Response from Eco Pest Control
Hi Sreekanth! Thank you for the feedback. I’m really sorry for any confusion but I personally tried reaching out twice today. I’ve texted your cell a screenshot of our call tracking system that shows this. I’ve also left you my personal cell phone number to call me directly.<br><br>We’d love to get everything fixed as soon as possible. Look forward to hearing from you!
They are misleading and prey on elder customers. Called many times to state dissatisfication with the service and was told if it didn't improve could discontinue service but that was just a lie . Customer service and satisfaction should be number 1 within a company of its stature. Completely disappointed.
Response from Eco Pest Control
Hi LQ! Thank you for reaching out and expressing your concern. We certainly are not perfect but we do strive each and every day to do the best job we possibly can. Because of this, we offer a moneyback guarantee which simply states if we can’t fix the problem you hired us for we will give you your money back for that service.<br><br>I don’t have a LQ in my system or anyone with a last name that starts with Q so please reach out to me directly so I can better understand your situation and see how we might be able to help.<br><br>As you can tell by all of our positive reviews we take our customer service extremely seriously and I really would love to help out anyway I can.<br><br>Sincerely, Kevin
Contact Information
Phone
+1804-575-7054Address
4957 Cox Rd, Glen Allen, VA 23060
Website
www.ecopest-control.comHours
Services
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