Frontline Pest and Termite of Fredericksburg

I would like to acknowledge my pet control technician, westley , for his service. He maintained a professional demeanor and was attentive to my concerns, offering useful tips along the way. His knowledge and approachability were appreciated during the process, and he made a positive first impression of the company.

Calling Frontline and scheduling an appointment was easy, and they made signing the contract just as easy. Unfortunately, actually getting the work done was a completely different experience. After they attempted to reschedule my service appointment for the third time, I called and let them know that this is not how a reputable business should operate. At that point, I canceled the service and hired a company that was reliable, dependable, and respected my time. Based on my experience, I cannot recommend Frontline.

Just wanted to give a quick shout out to Asher. He's the salesman that came by our house. Kid has a bright future ahead of him.

Lloyd did a phenomenal job servicing my home! He was extremely professional, friendly, and very attentive to every detail. He thoroughly treated my front yard, back yard, and the inside of my house, making sure everything was done with care and precision. He took the time to explain the process and answered all of my questions, which gave me confidence that my home was in great hands. I’m very happy to be a customer of Frontline Pest Control. They consistently provide excellent service and send knowledgeable technicians like Lloyd who truly go above and beyond. If you’re looking for a pest control company that values quality and customer satisfaction, I highly recommend Frontline Pest Control!

EWARE OF THIS COMPANY - THEY WILL GIVE YOU THE RUN AROUND AND WILL NOT DO PROPER SERVICE. ABSOLUTELY IMPOSSIBLE TO GET IN CONTACT WITH MANAGEMENT. THERE ARE HUNDREDS OF OTHER COMPANIES TO USE - DO NOT LET THE REVIEWS FOOL YOU! BEWARE BEWARE BEWARE

The technicians do a great job but I was very disappointed with this past weekend. Generally, we leave the house, especially because we have a young child. They have always said the treatment is oudorless and colourless but we leave anyway. Some family are visiting and some dishes were being cooked and rather than the technician confirming that everyone was leaving the home, he went on spraying. I learned shortly after he entered the house so my husband could show him where to treat that he was in training. The trainer informed me everyone should have left the home but failed to have his trainee confirm. Everyone left in the home quickly scrambled to leave but I was very disappointed they did not check. If I had not had them confirm for the people still inside they would have stayed through the treatment and afterwards. Previous techs have said it's fine to stay because the treatment is colourless and oudorless but I know its not the right or safe thing to do. Frontline, please have all your techs share the same information and whats accurate to keep clients safe.

vinny was great very good at talking me through the whole process of spraying super friendly as well same with chris who helped me with an almost termite problem definitely saved me so glad i reached out to them would so recommend!

Chris Reynolds is the absolute best! He’s been in the business for over 13 years and his knowledge is impeccable. Chris was able to get tot the root of the problem instantly and provided a solution same day! He’s extremely friendly and reliable. He’s my “go to guy” when it comes to pest inspections for my Real Estate clients. Call Frontline and ask for Chris R. You won’t be disappointed!

Awesome work!!!!!

Updated May 2026 after my initial post in May 2025. A year ago, I left a positive review after my initial service because the technician at the time was professional, communicative, and thorough. Unfortunately, after completing my full one-year contract, my overall experience with Frontline Pest Control was extremely disappointing. I paid for both general pest control and termite abatement services. When the termite stations were installed, I was told a technician would come out every six months, take photos of the stations, and send those photos to me to show termite activity. I was also under the impression that my regular pest control service would be monthly. After not seeing anyone for quite some time, I finally called the company and learned that service visits were actually only quarterly — just four times a year — despite costing nearly twice what I had previously paid with another company. In addition, the termite stations were not to be touched for a full year. Again, not what I was told during installation. The issues started with the initial termite station installation. The technician was careless with my property and landscaping, including placing one of the stations directly in the middle of a decorative garden path I had worked hard to create. It was a major eyesore. After I contacted the company, it was difficult to get the technician to return and correct the issue. When he did come back, he told me moving the station would make it “less effective” because the stations would be farther apart. I ultimately asked him to reposition all of the stations around my shed instead. He was visibly irritated, completed the work with attitude, and left without saying a word. To make matters worse, he also left sticky pest traps blowing around my yard instead of knocking on the door and handing them to me, as he has previously done. I contacted the company multiple times to complain about this technician and requested someone different. However, I was repeatedly told there was “nothing they could do” because technicians are assigned by geographic zones. I was instructed that I would need to call before every scheduled appointment to specifically request someone else. As a paying customer, I should not have had to repeatedly fight to avoid having a technician I was uncomfortable with sent back to my home. I began contacting the company in January to cancel my contract, yet it took months of repeated calls before they finally allowed me to do so. During the cancellation process, I was informed for the first time that my plan actually allowed me to request additional treatments, up to twice per month, if needed. This was never clearly explained to me when I signed up. If customers are paying for a service, they should not have to jump through hoops or discover important details only at the end of their contract. Overall, this experience was frustrating, poorly communicated, and not worth the money. The price I paid, as indicated below, was per-month.

Chris R was very knowledgeable, helpful and professional. Awesome job

He performed a termite inspection. He was thorough and professional

He was very respectful and a good worker

Person of integrity. Not my around, when he says something he delivers. Thanks!

Wonderful service! He came exactly when he said he would and was quite efficient!! Would highly recommend

Alex was wonderful. Very professional, polite, and friendly.

Wesley was very friendly and professional! He explained the What and Why of his work at the house. Sincerely appreciated!

I had a great experience with Hanson from Frontline Pest Control. He was very pleasant and professional from the moment he arrived. He showed up on time, worked efficiently, and completed the job thoroughly without any issues. I really appreciated how smooth and stress-free the whole process was. I Highly recommend Hanson and the Frontline team!

Westly was very knowledgeable, respectful and courteous. He also remembered me from last year. He is awesome!

Good service. Travis was awesome!

Will was very professional in and out quickly

Jeremy was so thorough. Thank you for doing a great job. He was punctual and showed me where the problems are. Thank you.

The tech was very professional and friendly. Was very pleased with the initial service!

Great service each and every time ☺️

Adkins L. had great customer service and was very efficient! I’d request him any time.

He is very profesional and do a great job in my house . He know what he is doing and focus in what we need and very kind to care of my pets and kids . Also he is very respectful and kind to explain and giving good ideas in what you need or consent if you ask very profesional and good person in the area of locust grove in my case , Somebody that we can trust. Thank you so much for have people like him to bring safety in our house with good actitud and respectful way to working our house.

Prompt and efficient service.