Provider profile

Dodson Pest Control

4.9 stars from 287 customer reviews · 3529 Bus Center Dr, Chesapeake, VA 23323

  • 4.9 out of 5 stars
  • 287 customer reviews
  • Chesapeake, Virginia
  • Open 5 days/week
4.9
Rating
287
Reviews
Yes
Claimed
Yes
Website

About this provider in Chesapeake

Chesapeake, VA is famous for its rich history, vibrant culture, and natural beauty but has its pests. At Dodson Pest Control, we are known for our highly effective pest control techniques, we proudly serve the region from our Chesapeake, VA office. With over 80 years of experience, we've built a rep

Pests handledminor indoor pest problemmicedodson pest control service
Praised forknowledgeablegreat service
Methodsmagic

Rating breakdown from customer reviews

4.9

287 reviews

5
274
4
7
3
2
2
0
1
4

Customer reviews for Dodson Pest Control

GT

George Townsend

6mo ago

Very disappointed with Dodson Pest Control. SHORT STORY: If you're home to supervise then the service might be fine, but if you're not home you maybe getting taken advantage of. Technician would call late in the evening leaving a voicemail stating he would be coming the next day. No time range. Leaving me no to little time to make accommodations. The last straw was when no voicemail was left and he came. I have a small townhouse and if I'm not home to let him in to spray or in the backyard

Provider response

We are truly sorry to hear about your experience with our service. It is important to us that our customers feel valued and receive the attention they deserve. We apologize for any inconvenience caused by the scheduling issues and the service provided. We are attempting to contact the customer who w

CD

Cassaundra Dozier

1y ago

Josh came through for me! He was so kind, patient, thorough, and knowledgeable! He made sure I understood everything that he was doing, why he was doing it, what to expect next, and how to ensure my follow up treatments addressed all of my concerns! It felt like a family member came to help me and I just can't put a price on that! Thank you Josh and Dodson! You've got yourself a customer for life! Update: I was hasty in my first review. Yes, Josh was amazing. The service was a sham. Tech would

Provider response

Cassaundra, thank you for taking the time to share your experience with us. We are happy to hear that Josh provided such exceptional service and that his thoroughness, kindness, and knowledge stood out. However, we understand your frustration regarding the scheduling issues, lack of documentation, a

BA

Bob Aquino

1y ago

Updating this review to 3 stars. Company has reached out and worked to make amends. According to their supervisor they are having issues with billing and job tracking system and that apparently sent out a bill in the email along with a separate email to rate the technician even though a tech never came. I called them and did give them a chance to call me back for two days prior to the initial review but for whatever reason that fell through the cracks. My experience so far with Dodson is tha

Provider response

Bob, I am very sorry for the confusion and frustration you experienced. We understand how upsetting it is to see a charge for a service that appears not to have taken place, especially when your cameras showed no one arriving. We also regret not calling you beforehand and failing to follow up after

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Treatment and cost guides before you call

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