Green Pest Services - Chantilly
Verified14310 Sullyfield Cir STE 200, Chantilly, VA 20151
Open 7 days, Early hours
About Green Pest Services - Chantilly
Proven Solutions with Guaranteed Results. Green Pest Services is qualified to handle any pest related issue that homeowners may encounter. Your home is your biggest investment and the professionals at Green Pest Services have an extensive lineup of the latest pest control products and application methods to prevent and eliminate them. Green Pest Services has the right solution for your pest problem. We guarantee results. If pest activity persists after a service call, we will return for free until the problem has been solved.
Rating Breakdown
4.9
★★★★★6,616 reviews
Customer Reviews (30)
I always have an excellent experience working with Kai from Green Pests. Please give this employee a bonus! He is amazing. From the start, Kai was professional, knowledgeable, and incredibly thorough. He took the time to explain exactly what he was seeing, what treatment he recommended, and how to prevent issues moving forward—which I really appreciated. Kai was punctual, respectful of my home, and clearly takes pride in his work. He didn’t rush the job and made sure every concern I had was addressed. You can tell he genuinely cares about doing things the right way, not just getting in and out. Since the service, I’ve noticed a huge improvement, and I feel much more at ease. If you’re looking for someone reliable, honest, and detail-oriented, I highly recommend asking for Kai specifically. He made what could have been a stressful situation feel completely manageable. I continue to be a costumer because Kai is that good. Thank you!
Response from Green Pest Services - Chantilly
Hello sammy! Thank you for your five-star rating of our services. We are glad that our team provided productive pest control services for you. We strive to not only meet but to exceed expectations, and we’re thrilled that we achieved this with you! If you ever need anything, please feel free to contact us at any time. Have a great day!
Roger Brumley was great. Thanks.
Response from Green Pest Services - Chantilly
Evan, thank you for your five-star rating of our services! It means a lot to us that you gave us a positive review after you were satisfied with our pest control services. It is truly our pleasure to serve you! If you have any questions or concerns, please feel free to contact us at any time. Have a fantastic day!
Response from Green Pest Services - Chantilly
Hello Fred! Thank you for your five-star review. We are thrilled to see that you enjoyed our pest control services. We are dedicated to meeting our 5-star standard with each client, and we are so glad that we achieved this with you! If you ever need anything, please don’t hesitate to contact us. Have a wonderful day!
Would highly recommend! Tried a few pest services but Green Pest did it right the first time. Didn't even need to call them back out in between sprays. 100% recommend!
Response from Green Pest Services - Chantilly
Hello Jeremy! Thank you for your five-star review. We are thrilled to see that you enjoyed our pest control services. We are dedicated to meeting our 5-star standard with each client, and we are so glad that we achieved this with you! If you ever need anything, please don’t hesitate to contact us. Have a wonderful day!
Response from Green Pest Services - Chantilly
Susan, thank you for your five-star rating of our services! It means a lot to us that you gave us a positive review after you were satisfied with our pest control services. It is truly our pleasure to serve you! If you have any questions or concerns, please feel free to contact us at any time. Have a fantastic day!
The technician seemed very knowledgeable, professional and friendly. I felt safe having him in my home. Thank you for giving such great service!
Response from Green Pest Services - Chantilly
Thank you for your positive rating of our pest control services! We are thrilled to know that you had a five-star experience with our team. Your complete satisfaction with our services is always our top priority, and we are happy to solve any pest issue that you may have! Please don’t hesitate to contact us with any questions or concerns. Have a wonderful day Margaret!
Awesome service! Definitely recommend!
Response from Green Pest Services - Chantilly
Sheryl, thank you for your glowing review of our pest control services! Our top priority is always complete client satisfaction through our services, so we are thrilled to see that we achieved this with you! It is our pleasure to work with you, and we truly appreciate you as a client. Have a pest-free day!
Zion was very friendly! He did a thorough job spraying in my house.
Response from Green Pest Services - Chantilly
Robin, thank you for your five-star rating of our services! It means a lot to us that you gave us a positive review after you were satisfied with our pest control services. It is truly our pleasure to serve you! If you have any questions or concerns, please feel free to contact us at any time. Have a fantastic day!
Response from Green Pest Services - Chantilly
Thank you for your five-star review of us! We are so glad that you are satisfied with our pest control services, and we hope you continue to enjoy the results of our treatments! If you ever need anything, please don’t hesitate to reach out at any time. Have a pest-free day, Cat!
RJ was very professional and timely. He explained the process and walked us through exactly what he was going to be doing to handle our current concern concerns. His services did not disrupt our household and made me confident that the treatment he provided would benefit us immediately in the coming months.
Response from Green Pest Services - Chantilly
Hello Reginald! Thank you for your five-star rating. Your complete satisfaction with our pest control services means the world to us, and we look forward to continuing to keep you pest-free! It is truly our pleasure to serve you. Thank you again for your positive review, and we hope you have a wonderful day!<br>
Last Tuesday we had someone come out to do an inspection and schedule treatment. The technician said he would contact me the next day to schedule, but Wednesday afternoon I had not heard so I called the office. The receptionist told me they would contact me later that day. Thursday I had still not heard back, so I called back again, spoke to a different receptionist, who said she would send a direct message to the technician so he could contact me and schedule our services. Friday at 3pm I had still not heard back, so I called for a final time and let the receptionist know if we didn’t have an appointment scheduled by EOD, we would have to go with another company since we have mice present and children in the home. It is now Monday, and I have yet to hear anything back. Luckily, we called a different company over the weekend, and they are treating our home as I write this. Not sure what is going on with this company, but I’ve never experienced a company who has employees who simply won’t respond to requests by a customer to schedule an appointment.
Response from Green Pest Services - Chantilly
Brooke, thank you for your review. We sincerely apologize for neglecting to get a service scheduled, and we completely understand your frustrations. Our Office Management team is investigating the situation to handle it appropriately and ensure it doesn't happen again. If there is anything else we can do for you, please don't hesitate to contact us. We appreciate your feedback as we continue to grow and improve. Again, we apologize for your negative experience, and we hope you have a wonderful day.
Response from Green Pest Services - Chantilly
Thank you for your positive rating of our pest control services! We are thrilled to know that you had a five-star experience with our team. Your complete satisfaction with our services is always our top priority, and we are happy to solve any pest issue that you may have! Please don’t hesitate to contact us with any questions or concerns. Have a wonderful day Vikram!
Response from Green Pest Services - Chantilly
Thank you for your five-star review, Carlos! We are dedicated to providing efficient solutions for each pest concern, and it is truly our pleasure to work with you to keep your space pest-free. We are always here when you need us! Thank you again for your positive review, and we hope you have a wonderful day!
Manuel was excellent. He thoroughly inspected our home and provided very helpful guidance on things we could to make our home more secure from pests.
Response from Green Pest Services - Chantilly
Hello Carmen! We are thrilled to see that you had a five-star experience with our pest control services. We truly value you as a client, and it is our pleasure to keep you pest-free! Please don’t hesitate to reach out if you ever need anything. Thank you for your positive rating of our services, and we hope you have a wonderful day!
Response from Green Pest Services - Chantilly
Hello Shae! Thank you for your five-star review. We are thrilled to see that you enjoyed our pest control services. We are dedicated to meeting our 5-star standard with each client, and we are so glad that we achieved this with you! If you ever need anything, please don’t hesitate to contact us. Have a wonderful day!
Response from Green Pest Services - Chantilly
Thank you for your five-star review of us! We are so glad that you are satisfied with our pest control services, and we hope you continue to enjoy the results of our treatments! If you ever need anything, please don’t hesitate to reach out at any time. Have a pest-free day, Charles!
So far, so good.
Response from Green Pest Services - Chantilly
Thank you for your positive review, Kathleen! We are thrilled to see that our team provided five-star pest control services for you. It is our pleasure to serve you, and we look forward to continuing to keep you pest-free. Have an amazing day!
Ali is really a great technician that we have enjoyed his service. I was at home during his previous visits and he'd come in and check everything that needs attention. I wasn't home when he came this Monday but can see he made sure everything exterior to the house is checked and treated, which we have been struggling during previous technicians where I get a notification they came but find everything untouched. Thank you Ali for your service and hope catch up next time.
Response from Green Pest Services - Chantilly
Thank you for your positive review, Meti! We are thrilled to see that our team provided five-star pest control services for you. It is our pleasure to serve you, and we look forward to continuing to keep you pest-free. Have an amazing day!
Response from Green Pest Services - Chantilly
Hello Denise! Thank you for your positive feedback on our pest control services. We are dedicated to addressing each pest concern with the utmost care every time! If you need anything, please feel free to contact us at any time. Have a wonderful day!
I had a great experience as usual. You have never let me down. Your operation is very prompt and thorough. Much appreciated!
Response from Green Pest Services - Chantilly
Hello Steve! Thank you for your five-star rating of our services. We are glad that our team provided productive pest control services for you. We strive to not only meet but to exceed expectations, and we’re thrilled that we achieved this with you! If you ever need anything, please feel free to contact us at any time. Have a great day!
Not happy. John was nice but he missed one trap and the calling service to have him return is abysmal I have asked unsuccessfully for a manager to call this am and I still await a reply It’s too bad
Response from Green Pest Services - Chantilly
Anya, thank you for your review. We are sorry to hear that your trap was missed and you were not able to reach anyone about it. As our Office Management team recently resolved this concern with you, we hope to exceed your expectations with our future services. Please don't hesitate to contact us with any questions or concerns. Again, we apologize for this frustrating experience, and we hope you have a great day.
We used this company once. We were asked to sign a contract with them even I told them we are going to sell the house soon. But the company insisted asking me to sign by saying I can cancel it anytime. But after one service and after I paid it I got following monthly charge even nobody ever does any service to the house ( no key in lockbox). I sent two emails to cancel the service but no response. Then I got a recording call to ask me to call them. I did. I asked to cancel the contract. I was told I still need to pay the monthly bill. I asked why since there is no following service. She said it’s in the contract even without any service I still need to pay the monthly bill. Please read their contract carefully before you sign. It’s unfair to the customers. You only use their service once, you have to pay monthly!
Response from Green Pest Services - Chantilly
Sharon, thank you for your review. We sincerely apologize for the miscommunications from our team regarding your contract. The contract includes free emergency services and follow-ups in between the quarterly-scheduled services, which results in the monthly bill to cover your home in every season. We strive to consistently provide five-star service that matches the pricing, but we are truly sorry that this process was not properly conveyed to you. We appreciate your feedback as we continue to grow and improve. If there is anything we can do for you, please don't hesitate to contact us. Again, we apologize for your frustrating experience, and we hope you have a wonderful day.
I can't speak to the effectiveness of their work, however their pricing schemes are not clear. I was given a promotional price and was told I am not in a contract and can cancel at any time without any additional charges. Upon cancelling, I was told I would need to pay an additional $100 since my promotional price was contingent upon one year of services. The sales rep used semantics, noting it wasn't a "cancellation" fee. Would not recommend a company will poor pricing transparency.
Response from Green Pest Services - Chantilly
Rawan, thank you for your review. We sincerely apologize for the miscommunication on our end regarding the cancellation fee. We will address the issue internally, and if there is any way we can be of assistance to you in the future, please feel free to contact us. Thank you again for your feedback, and we hope you have a great day.
technician came aaand opened bottom of the dishwasher and didn’t put the screw back, now I bottom part is wide opened and I can’t open my dishwasher, Now no one is picking up phone.
Response from Green Pest Services - Chantilly
Deepa, thank you for your review. We are truly sorry to hear that your dishwasher is still out of commission after your recent service. Your review was forwarded to our Office Management team, who is looking into the situation and will make sure it is handled appropriately. We would love the opportunity to rectify the situation with you, so at your convenience, please contact us to discuss your experience. Again, we apologize for this frustrating experience, and we hope you have a wonderful day.
It saddens me how inconsiderate and unprofessional this company turned out to be, I was genuinely hoping for a smooth and easy experience and ended up greatly disappointed. We hired them to come and spray for pests, originally they were scheduled to arrive anywhere between the time of 12-4 on a Friday, the time frame was a little big given that we would have to be available throughout those four hours but they said they would give us a courtesy call of 30 min so honestly we had no issue. Once it was 4pm and they still hadn’t arrived or given us a call prior saying they were 30 min out we called back to inquire on when we would be receiving our scheduled service. They said he would be here no later than 4:30, to which we said ok, but expressed if he showed up any later we would have to reschedule due to prior commitments we had. 4:30 came and to our disappointment he still was not here so we rescheduled for today between the time frame of 8am and 10am. Once again we were told we would get a 30 min courtesy call before they arrived so that we can get ourselves situated and out of the house for what they need to do. At 9:40am the technician knocked on our door for the service without giving us a courtesy call. Two of my roommates were still in bed since we had expected a 30 min notice so they quickly had to get dressed so that we could allow him in. We told him to give us ten minutes so we could get ready, we are three young women who don’t want a man coming into our house while we’re still in our night clothes. Three minutes after we had spoken to him on the phone saying we were just about ready and about to come to the door he pulled out of our driveway and left with no warning or notice to us. We opened the door to try and yell after him but he did not stop. We then called him and he would not answer our calls and sent them to voicemail. We called back the customer service line and expressed what happened to which they said he was waiting for 20 min(he wasn’t and I have proof on my ring camera to show he wasn’t) and he had another appointment to go to and we can reschedule for later in the day. We had already worked out our schedules for this rescheduling so to have the technician 1. Not give us a 30 min courtesy call and 2. Leave with no warning to us is greatly frustrating. There is a very apparent double standard that they can be over 30 min late to my appointment but then when they fail to give me my 30 min courtesy call and I take 10 min to get out of my house they all of the sudden turn into punctual people who have no consideration for the situations they have put others in nor for my time or my scheduling. It is evident they don't have the same level of integrity as we have for them. As someone who works a full time job, do not hire them because they will not take you or your time into consideration.
Response from Green Pest Services - Chantilly
Brooke, thank you for your review. We are very sorry to hear that your scheduled services were frustrating experiences. The lack of communication and patience are not at all how we strive to conduct our services here at Green Pest Services. Your review was forwarded to our Office Management team, who is looking into the situation in detail and will certainly make sure it is all handled appropriately. If there is any way we can make this right, such as by discussing your experiences or scheduling a re-service, please contact us at your earliest convenience. We appreciate your feedback as we continue to grow and improve. Again, we apologize for your negative experiences, and we hope you have a wonderful day.
We have a two unit building. They came out and examined the building . Gave us one price over the phone and sent a contract, and tried to give us a completely different price when they came out to perform the service. When we called they claimed that the contract price was for one unit and they didn’t know about the second unit, however they had examined our building and saw the two units, and the price they were trying to charge for “one unit” was higher than their listed price for one unit. Felt very scammy.
Response from Green Pest Services - Chantilly
Scott, thank you for your review. We apologize for the inconsistency in pricing, and we completely understand your frustrations regarding the miscommunication. We will address the issue internally, and if there is any way we can be of assistance to you in the future, please let us know. Thank you again for your feedback, and we hope you have a great day.
Take your business elsewhere. I reached out hoping they would work with me to solve an ant problem. Instead I got sent an annual contract without any explanation as to how they were going to solve the issue. They clearly just want to take your money.
Response from Green Pest Services - Chantilly
Neal, thank you for your review. We are concerned to hear that our team did not provide you with the ant treatments that you requested. Our Office Management team would like the opportunity to learn more about your experience, so please contact us at your convenience. We truly care about our customers and being able to do everything right by them. We apologize for your negative experience, and we hope you have a great day.
Terrible customer service. I was interested in getting services setup with this company. I called on a Thursday and got an estimate, decided I would follow through with signing up with them. Called on Friday and spoke to someone, all reps were busy and said someone would call me back…never got a call back. I called on Saturday and I called on Monday, both times same thing, they said someone would 100% call me back but again, nobody ever called me back. I called today, Tuesday morning to speak to a manager, and was told the manager is busy and that he/she would call me back, nobody ever called me back. Do yourself a favor and take your business somewhere else. Awful customer service, I can’t speak for the actual workers that are out on the field treating homes but the customer service was awful and I never share reviews but this made me furious. Stay away from this company, it’s like they don’t want new business.
Response from Green Pest Services - Chantilly
Mojtaba, thank you for your review. We sincerely apologize for the lack of communication from our team, and we understand your frustrations with not getting a call back. Your review was forwarded to our Office Management team, who is currently looking into the issue. We will address the issue internally, and if there is any way we can be of assistance to you in the future, please let us know. Again, we are truly sorry for these frustrating experiences, and we hope you have a wonderful day.
Called because I just moved into a new place and have ants in the kitchen. I was thrilled when they said they could start services the following day. The guy who set me up was so nice and based on the reviews I was happy to scheduled regular ongoing services. I had a window of 11-1 and no one showed up. I called and they said he would be here at 3 and again no one showed up. I called and we agreed on 4:30 and again no one called and no one showed up. I called and they told me now 5:00. He finally decided to grace my presence at 5:20pm. I don’t know what other people see in this company but I definitely didn't get whatever experience they got.
Response from Green Pest Services - Chantilly
Nadine, thank you for your review. We are truly sorry for your negative experience during your initial service. We completely understand your frustrations regarding the changing visit times, and we appreciate your feedback on this matter. Our Office Management team would love the opportunity to rectify the situation with you, so at your convenience, please contact us to discuss your experience. Again, we apologize for the inconsistent times, and we hope you have a wonderful day.
We signed up for Green Pest Services, and from the start, the experience has been disappointing. When the technician (Gabriel F) first arrived, he didn’t bring the outdoor rodent bait stations, despite us clearly explaining that our rodent issue stems from trash cans in the alley—making exterior treatment essential. While traps were set up inside, failing to address the outside rendered the visit ineffective. The technician assured us he would follow up promptly to install the outdoor stations, but we heard nothing for 72 hours. I had to call and leave a message—no response. I called again 48 hours later before a technician was finally sent out. When he did arrive, he only brought two stations. I explained we needed more, but he responded that they had run out and that "we’re not the only ones with rodent problems in the city." I was stunned—if we’re paying for professional pest control, isn’t it your job to be prepared with sufficient materials? Green Pest charges $225 for the first three months, then $45/month for a year, claiming you can call anytime for service. But calling doesn’t mean the job gets done. Had I known this, I would have gone with a more reliable company like American Pest or Senate Termite. I don’t want to keep calling you to do the bare minimum—I want the issue resolved properly the first time, especially when I’m paying for it.
Response from Green Pest Services - Chantilly
Marilyne, thank you for your review. We sincerely apologize for the poor customer service and lack of effective treatments. What you described is not at all how we strive to complete our services, and we are concerned to hear about your experiences. Our Office Management team is looking into the situation and is making sure that it is addressed properly on our end. After speaking with you, we look forward to completing your follow-up service soon and hope to exceed your expectations with our services. If there is anything else we can do for you, please don't hesitate to contact us. Again, we are truly sorry for these experiences, and we hope you have a wonderful day.
Contact Information
Phone
+1703-991-7574Address
14310 Sullyfield Cir STE 200, Chantilly, VA 20151
Website
greenpestservices.netHours
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