Provider profile

Alta Pest Control

4.8 stars from 933 customer reviews · 5380 Eisenhower Ave G, Alexandria, VA 22304

  • 4.8 out of 5 stars
  • 933 customer reviews
  • Alexandria, Virginia
  • Open 6 days/week
4.8
Rating
933
Reviews
Yes
Claimed
Yes
Website

About this provider in Alexandria

Alta Pest Control provides premium pest control services to homeowners in Alexandria, VA. We focus on long-term pest control services with quarterly treatments only, not one-time services. Our general pest control service covers ants, cockroaches, rodents, fleas, spiders, wasps, and more. We also of

Pests handledwasps
Methodsalta
Safetysecure neighborhood

Rating breakdown from customer reviews

4.8

933 reviews

5
860
4
18
3
2
2
4
1
49

Customer reviews for Alta Pest Control

JS

Jatinder Singh

11mo ago

I am extremely dissatisfied with the deceptive and poor-quality service provided by Alta Pest Control. Your business has locked me into a one-year contract that forces payment regardless of whether services are performed properly—or at all. This practice is unacceptable and potentially unlawful. Despite repeated calls, your technicians rarely show up without being chased for appointments. On the few occasions they do arrive, they spend no more than a couple of minutes spraying liquid, asking me

Provider response

We are very sorry for the experience you have described. Your feedback is important to us, and we want to make this right. We have located your account and a member of our team will be reaching out to you directly to discuss your concerns and work toward a resolution. Please know that we never want

CS

Craig Schmidt

11mo ago

The fact that BBB has this company as an A+ rating is an embarrassment. This is a dishonest scam. I have been under "contract" since June of 2024. They clearly state if you are not satisfied they will retreat "free of charge". I have done this twice and both time they just move up the next billable appointment, so there is NEVER a retreat. Every service is billable as a punishment for complaining. They REFUSE to allow you to cancel the service endlessly citing the contract, even though the contr

Provider response

Craig, we’re sorry to hear about the frustrations you’ve experienced and for any miscommunication regarding how our reservice policy works. We also regret that your recent calls with our team left you feeling more frustrated than supported, as that is never our intention.<br>We sincerely appreciate

TH

Tony Hoekema

1y ago

I have nothing to say about this company's ability to provide reliable services, however. When some guy comes knocking at my door at 8:30 p.m., I tend to take issue with that. I have him on multiple cameras bothering not only myself but also other neighbors. I didn't answer my door, but when he went on to another neighbor's house with small children that are sleeping, I went and told him to leave the property. This is a secure neighborhood with large signs posted at the entrances stating no sol

Provider response

This is completely unacceptable behavior. Thank you for letting us know. If it’s not too much trouble please text me anything you have (cross streets, photo, etc) so I can identify this sales rep and address it accordingly. <br><br>408-816-6275

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Treatment and cost guides before you call

Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.