Next Generation Pest Control LLC
Verified2242 N Park Ave, Philadelphia, PA 19132
Open 5 days/week
About Next Generation Pest Control LLC
Owner operated, licensed and insured pest control business out of the Philadelphia area. I have 14 years experience in the industry and pride myself in customer satisfaction.
Rating Breakdown
4.9
★★★★★94 reviews
Customer Reviews (27)
took care of my raccoon problem promptly.
Response from Next Generation Pest Control LLC
Hey Jeff, we appreciate the review and glad we could help
Great service! The pest control team was professional, punctual, and very thorough. Everything was handled smoothly and efficiently. Highly recommend their service.
Great customer service and the prices are very reasonable
We’ve been using this company for quarterly service and they’ve been amazing every single time. They helped us get rid of field mice, spiders, and ants over the summer, and we haven’t had issues since. They’re professional, reliable, and really take the time to make sure everything is handled properly. What I appreciate most is how kid-friendly they are. They’re very mindful about where treatments are placed and make sure nothing is within reach of children. That extra level of care really matters to us. He also treated my mother-in-law’s house and did a great job there as well. It gives us so much peace of mind knowing we’re taken care of year-round. 100% recommend — always!⭐️⭐️⭐️⭐️⭐️
best in the business use these guys for all my properties reliable patient great guys!
Great Customer Service And done in a great timing. Prices was reasonable as well
The team was incredibly responsive, and their technician, Damien, was not only punctual but also incredibly knowledgeable and friendly. They performed a super thorough inspection, explained their humane trapping and relocation process clearly, and answered all of our questions with patience.
Great business and customer service A1 I called them and within 24hrs they were there to assessed the situation and fix it
I would recommend Damien and his team, 10 times over! I was panicking over a raccoon issue, and their help was timely and thorough! Thanks so much!!
The best in the city
Damien was very nice and welcoming. I was hearing noises in my ceiling and was too scared to check. I called Next Generation and they scheduled me an appointment for the next day. Damien was very quick with his responses and kept me informed with everything that he saw and planned to do to help. I would 1000% recommend them for any pest control/extermination needs. You won’t be disappointed!
Next Generation Pest Control were very professional! They were prompt and thorough. They also displayed patience and provided relative information until satisfaction. Well Done!
Good quality work handled a pest problem for my mom and seen a major difference I will definitely use again
Excellent service and professionalism very time efficient contractor and reliable workers highly recommend for all your pest needs
Damien has been great. I’ve Hired him for several different issues. He’s always very efficient effective and reasonably priced. I definitely recommend them.
Best exterminators in the Philadelphia area came out the same day and fixed my problem fast!!! Great prices
Excellent service, I’ve used them for multiple properties and always received great results. Highly recommend!
Good communication, always on time , always come back and check see if his work is completed
Great service!
Got the job done fast, no complaints
Response from Next Generation Pest Control LLC
Ma'am, I totally understand your frustration, but you wanted us to get in between a legal battle between you and your landlord. We told you that is something we do not do. The landlord contacted us and hired us to come and remove a squirrel from out of your unit. That's what we did we showed up and got the squirrel out of your unit and left. Unfortunately I wasn't onsite and don't know what was discussed between you and the tech. If they gave you misinformation I apologize. You asked me about paperwork over the phone and I told you to contact the landlord about any paperwork.
Response from Next Generation Pest Control LLC
Ma'am, I totally understand your frustration, but you wanted us to get in between a legal battle between you and your landlord. We told you that is something we do not do. The landlord contacted us and hired us to come and remove a squirrel from out of your unit. That's what we did we showed up and got the squirrel out of your unit and left. Unfortunately I wasn't onsite and don't know what was discussed between you and the tech. If they gave you misinformation I apologize. You asked me about paperwork over the phone and I told you to contact the landlord about any paperwork.
I don't recommend this company at all. Another exterminator showed me how their one way squirrel door was installed improperly, they insisted on trying to get some money from my neighbor to "really fix our problem" and they completely ghosted me when I approached them after service about a dead squirrel in my attic shortly after their service. Maybe they got better the last few years but I'd say call anyone else. EDIT to respond to the owner's comment: his statements are absolutely untrue, especially about coming out to handle a dead squirrel. I know cause I waited for them to show up and I had to shovel that thing out myself. He's more than welcome to disagree with my statements but he needs to start from a place of accuracy. I won't dispute that I never expressed my disatisfaction to them - I chalked it up to a learning experience cause I don't like dealing with companies I don't like more than once. But that's what reviews are for. I've said my peace on that matter ✌🏿
Response from Next Generation Pest Control LLC
If you never contacted us how would we know there was a problem. After doing some digging we did service your home 3 years ago in 2021 and you are just now expressing this to us. We did work on your neighbor's property at no extra cost to help you out and my son did get the dead squirrel for you. Also we never knew that you were unsatisfied because if we don't solve the problem we issue our customers a refund.
Response from Next Generation Pest Control LLC
I'm sorry but we don't have you in our database as a customer.
Called this company because my tenant was complaining about a noise in the ceiling. Never returned the call but texted me. Which is fine. We set and appointment for 3-5pm on a Saturday. Came around 4pm which is the time it gets dark here in Philadelphia. Then said he would come the following morning at 10am. The morning came and it was raining lightly so he said he would come back later. Never heard from him after that. Very unprofessional, would not recommend.
Response from Next Generation Pest Control LLC
Sorry to hear that the experience with our company wasn't up to our standards, but sometimes weather conditions will throw our schedules off. I will look into the situation to make sure these kind of errors do not happen in the future. We apologize for the inconvenience it was a human error schedules were rearranged and I forgot.
Their very efficient and punctual, the worker very polite i will recommend their service in future.
Contact Information
Phone
+1267-257-9359Address
2242 N Park Ave, Philadelphia, PA 19132
Website
nextgpestcontrol.comHours
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