About this provider in Philadelphia
We are a dynamic friendly operation. We are customer focused and we stand by our work. We excel in Bedbug remediation. We also offer years of experience in most insect and rodent eradication. Give us a call, we're waiting on you. Don't let the critters live rent free!!
Rating breakdown from customer reviews
4.9
61 reviews
Customer reviews for Fowler Pest Solutions
Sharifa J
I am very happy with my choice to go with Fowlers pest control. This company really cares about their customers. Kurt did a great job treating our house for carpenter ants. When I had some additional questions/concerns later, Nate come out to speak with us and educated us on the different types of bugs that can cause damage to the house. He was very thorough and informative. Another thing that liked about this company vs others I contacted, is they did an inspection BEFORE trying to charge me or recommend services. A few of the other companies tried to sell me a package before even inspecting/verifying that we even had carpenter ants.
Provider response
We truly appreciate the opportunity to serve our clients and the community. Our heart is warmed by your kind words. Thank you!
Dillon
I am beyond happy with the services provided by fowler. They helped out with a major squirrel issue in the attic of my Philly rowhome. Mike is a true professional, excellent time management and communication throughout the process. He's clearly passionate about what he does. Price was very reasonable (considering these guys were hanging off the side of my roof for hours, drilling into concrete). There weren't any bogus "equipment fees" or various mandatory add-ons, like I've seen quoted from some other companies. I'm very happy with the quality of work, and I haven't heard any squirrels in the attic since they left!
Provider response
Thank you Dillon, we appreciate your kind words and are grateful for your patronage
Ferrisa Connell
John was super knowledgeable and handle business to make sure the apartment was pest free!!!
Cassidy M
Super helpful, quick to schedule, and the exterminators that came out were so kind! Would definitely recommend
Laura Igarabuza
Hands down the best service of its kind that you can get. Super attentive, friendly, knowledgeable, and effective. Would trust them every time, for every problem.
Mark Hannallah
Very knowledgeable and fair. I called them to confirm a diagnosis from Terminix — they were really professional and ended up saving me a ton of money on unnecessary treatments.
Provider response
Mr Mark, Thank you for your kindness and Words of Praise. We aim to please our customers.
Sabrena Williams
Curt from Fowler was very attentive and knowledgeable regarding areas other exterminators missed. He placed traps and closed holes. He came back for a second time and was even more thorough to other area that may have been of concern.service was very affordable comparable to other companies. I would recommend this business to others. Five star service.
Madison Safarowicz
We had an awful experience with this company. They will charge you $180 just to come out, put traps down, and do absolutely nothing else. When you call them and ask them to spray they decline saying they “don’t really spray.” What kind of exterminator doesn’t spray???? They would rather rip you off and over charge for the same traps that you can get at the hardware store. The services listed on Google are a lie considering they don’t spray. Our experience with this company was a complete waste of time and money. After we were told they won’t spray, we called Orkin and they do everything including spray for only $200. Much better than the $180 we spend to get traps but absolutely no solutions from this company. EDIT: yes I am 100% sure that it was this company, since you want to insult my intelligence. We called this exact number. I live in 19119 which is exactly where your company address is listed. My roommate reached out so you wouldn’t have my name listed. I will not be texting considering we have an appointment with someone who will actually do what we ask and not take our money and waste our time. Now I am even more concerned because I have an invoice that I TRIPLE checked and it is $180.
Provider response
Good Afternoon, <br>Ms Madison, this absolutely pains us to hear that you were not happy with your recent service. If given an opportunity we would most gladly come and rectify the situation. Please contact me directly and I'll execute the treatment. 215-528-4900.... May I ask if you have the correct Fowler Pest company because we don't have you listed in our records? There are multiple companies with that name in other places and we're located in Philadelphia Pennsylvania. We also don't have $180 in our fee schedule for rodent and insect sprays. Nor do we use regular traps we use bait stations and perform exclusion services in our rodent services. Please check and see if it was us, if so, I personally will come and meet you and give you a free service in the future. As you can see, we pride ourselves in serving our clients and in eight years we've never gotten a bad review from any of our clients. <br>Edit: I had our offices check and do a Google search and we don't offer services on your area unless it's through a Property Management Company and no services were done there in recent history. <br><br>EDIT: To all who are reading this, I apologize for the delay in responding. Clearly Ms. Madison, feels she has been wronged by us in our service to her. Usually when there is an issue we handle it quickly and adequately so that our clients feel like we care and that we want to make right a wrong. Here in this instance, we weren't given that opportunity. To clarify, many of our clients believe that a normal service of treatment for insects and even rodents is to spray their homes. In years past, that was the "Normal" method of treatment (Not Rodents, there is no spray for rodent remediation) across the industry. The industry has evolved, technology and techniques and the science has gotten better in treatment plans for homes. This is to the benefit of the customer, although many big box companies, do still spray, they do so because it's a cheaper and faster way to allow their Technicians to be in and out of a house quickly. This method no longer ensures that the source of the issue will be rectified, that' is why most of the industry has moved on to different and safer methods. Unfortunately, we are still unable to know who Ms. Madison' is or when and where her home was serviced because she was not the primary client nor do we know if she was present at the time of service. We try to educate our clients to explain that the cutting edge method of treatment for insects/roaches is baits in granular form, dust or gels. These pesticides are food grade, low toxicity and furry family member friendly. They are also extremely effective at remediating the source colony by communal transference. This method has become an industry standard and the cutting edge technology. We literally use the insects natural behavior against them. Upon also reading her review we did two separate services in one visit, this clears up the confusion of the final total of the bill. I am truly sorry that we could not come to an amicable resolution for Ms.Madison, it is not our way and I take it personally that we got a bad review and that she is unhappy. In the future with our clients we will continue to educate and explain the new methods and why they are more beneficial Environmentally, Socially and Health wise. We've done well by our clients and as you can see we have received acknowledgement of it by them. We want to thank you for hearing our side and hope that one out of many wonderful reviews would not disqualify your consideration of us... Thank you!<br>
Rachel McKlindon
The team at Fowler were wonderful - I purchased the quarterly plan while living downtown and they were thoughtful, reliable, and thorough. In addition, they supported my mom in the suburbs - going above and beyond to treat for mice. Would hire again in a heartbeat and strongly recommend! Thanks Megan and team for everything!
Zane Hamdan
From the phone calls, to the inspection to the treatment, I have never had an easier time getting my house treated. At every step they were both remarkably kind and remarkably thorough. There is not a negative thing I could possibly say about Fowler Pests!
Provider response
We humbly thank you for your kind words and patronage. Your review and satisfaction is our greatest reward
Kim Berry
Was having our roof replaced when a wasp nest was discovered. Every other company we called declined to even come out. Fowler Pest Solutions literally saved the day.
Michael Vizzoca
Excellent customer service all around from the pest technician to Meghan on the phone. You won’t find better communication or knowledge from any other company!
Emily Bloch
Fowler has such a great team. We were dealing with some house mouse questions and Megan was so personable and sweet. She got us an appointment on the books for the same week. John did the inspection and was incredibly thorough and respectful. We have so much more peace of mind. Grateful for this group and would highly recommend.
Provider response
Thank you Emily, we are so fortunate to have the privilege to serve you and your home. Thank you for your patronage
Anna C
There’s nothing fun about having to call pest control, but I felt at ease from the moment I talked with Megan. She answered all the questions we had over the phone and gave us advice on what we could do to help our situation immediately until our appointment. Nate came to our house a few days later and was very professional, knowledgeable, and thorough. So happy we found this company!
Provider response
Thank you, Ms. Anna, we aim to please our clients as well as do a great job servicing your home. Thank you for your patronage
brooks A
Very positive experience from first phone call to actual service. Mike was professional, pleasant, and very informative. We trust these folks 💯
Provider response
Thank you, we do appreciate being able to service our clients and build community relationships with those we serve.
K K
Fowler Pest is the absolute best. We were at our wits end with a mouse problem. Off the bat Megan gave us hope/peace of mind, and got us an appointment the next day. Both Nate and John came out on 2 separate occasions. Both were so friendly, professional and identified the problem at hand. It has only been a week but we have seen a DRAMATIC improvement and I cannot thank them enough. I could not recommend this team enough!!
Monica Giles (Momo)
I can't speak highly enough of Nate, Megan and the Fowler team. Our situation seemed hopeless, but it wasn't with their help. They provided more than just pest control, they came prepared to answer every single one of our questions and took extra care to be patient with us as this was our first time handling pests in a rental situation. When I called I was frantic but Megan reassured me they would help the best they could and that they treat their customers like family. This statement was absolutely true. Nate came to our rental and investigated, helped answer our questions, and Megan wrote up a letter informing our landlord of the current pest situation. If you're feeling hopeless because of a pest situation, you can feel hopeful about at least one thing, you've found your pest management team. Fowler Pest Solutions. Trust that the 5 star rating is for a reason!
Provider response
Ms. Giles, our reward in our work is always to hear that we've satisfied our clients. Thank you for your kind words and we hope to consistently give the same service to others
Tricia Maslowski
Very responsive, friendly, and efficient. My carpenter ant issue seems to be resolved within a week of treatment.
Provider response
Awesome, we truly appreciate the review and we so aim to please
Danielle
Everyone that I have encountered has been polite, considerate, and patient. They take the time to explain what they are doing and why. Megan is a gem. John came out today and addressed my concerns without judgement, in an already uncomfortable situation which put me at ease. This staff is amazing and I will recommend to anyone needing their services.
Provider response
Ms. Danielle, we thank you for your kinds and pray that we continue to hold ourselves to those standards
Jon Roberts
Excellent service Workers are professional and knowledgeable 👍🏾
Jeannie Seidel
We had multiple wasp nests on our patio. Nate was very thorough, professional, friendly and informed us of what he was using to remove the nests. FANTASTIC service and would definitely use them again!
Provider response
Ahh Ms. Jeannie, thank you for your kind words, we appreciate your review and most importantly your patronage
Mallie Romanowski
We’ve been using Fowler for about 9 months now, and could not be happier. Knowledgeable staff, extremely considerate when they’re at the house, and Megan is so quick to respond to inquiries and emails. We’ve had mouse and ant problems, but since they’ve been coming and treating things we haven’t seen any signs of mice.
Provider response
Mrs Romanowski, thank you for this glowing review, we certainly do appreciate your patronage
Sheila Finley Marvel
I am so happy with this service. I was previously using terminix and was very unhappy with that experience. I am beyond thrilled to have found this team and I would recommend them to anybody.
Provider response
Ms. Finley, thank you for your kind and wonderful words
Sarah M
Fowler is a great company to work with. Nate came himself and was super friendly and knowledgeable. Service is a great deal for the cost as well
Provider response
Mrs. Moses, thank you... we can not be who we are if we do not have clients who ameniable as you were.
Kevin Kessler
These folks are good!! Responsive and reasonable and great staff
Provider response
Thank you, Mr. Kessler, we appreciate your continued patronage and kind words
Joanna Bowen
Quick response, reasonably priced, and such nice people. Highly recommend.
Provider response
Mrs. Bowen, thank you for your patronage
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