Provider profile

Scientific Plant Service, Inc.

4.9 stars from 285 customer reviews · 6301 Blair Hill Ln, Baltimore, MD 21209

  • 4.9 out of 5 stars
  • 285 customer reviews
  • Baltimore, Maryland
  • Open 5 days/week
4.9
Rating
285
Reviews
Yes
Claimed
Yes
Website

About this provider in Baltimore

Scientific Plant Service (SPS) has been helping homeowners and businesses in Central Maryland and Northern Virginia maintain healthy lawns, trees, and shrubs since 1957. We provide expert lawn care, tree and shrub healthcare, and pest control using eco-friendly, science-based methods. Our certified arborists and plant…

Pests handledbag worms

Rating breakdown from customer reviews

4.9

285 reviews

5
271
4
11
3
1
2
0
1
2

Customer reviews for Scientific Plant Service, Inc.

KB

Kim Bradley

5mo ago

Getting prepared for the spring! I received my call ahead of time! They told me exactly what they were going to be doing. Once done, they knocked on my door to let me know that they were finished.

Provider response

Hi, Kim. We appreciate the kind words and are glad we could provide you with a good experience! We look forward to continue serving you.

D

Doug

5mo ago

Polite, fast, and thorough.

Provider response

Hi, Doug. Thank you so much for rating your experience with us so highly!

BP

Barbara Pryce

5mo ago

Very helpful, two treatments were done simultaneously, I could not pay both the same month due to fixed income, they said not a problem

Provider response

Hi, Barbara. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

LS

Lee Sheller

5mo ago

The agent was very knowledgeable and personable. He explained which of my trees he was feeding and answered my questions clearly.

Provider response

Hi, Lee. Your feedback is highly appreciated. Thank you so much for the review! We're delighted to hear that your Technician, Pete G., was both knowledgeable and personable during your service visit. It's wonderful to know that he took the time to clearly explain which of your trees he was feeding and provided clear answers to all your questions. This kind of detailed communication and expertise is exactly what we strive to deliver to all our customers. Your positive feedback means a great deal to us!

MG

Maura Gambler

11mo ago

Cut me off in traffic, no turn signal.

Provider response

We sincerely apologize for falling short of safe driving standards. This incident does not reflect our company's commitment to safety on the road. We take these matters seriously and would like to address your concerns directly. Please contact us at (410) 321-0970 to discuss this incident in more detail. We appreciate you bringing this to our attention and look forward to speaking with you.

PR

Perry Rants

11mo ago

had my juiper's second treatment with a fungicide. it starting to look green instead of brown! good job.

Provider response

Hi, Perry. We appreciate the kind words and are glad we could provide you with a good experience! We look forward to continue serving you.

KM

Kathy Mattis

1y ago

Professional and dependable as always. We have been happy clients for years!

Provider response

Hi, Kathy. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

PK

Pat K

1y ago

This was our 3rd treatment to a very large Silver Maple tree. The technician was professional and prompt. All 3 technicians have done great work, were professional, polite and listened to my concerns about my animals. Would recommend them for any tree work for bugs.

Provider response

Hi, Pat. Thanks for taking the time to share your positive experience. We truly appreciate it as we strive for service excellence with every visit and each customer!

TS

Ted Schwartz

1y ago

SPS treated my father-in-law’s fruit trees and ornamental shrubs years ago and now they skillfully maintain the trees and shrubbery around my property. Highly trained analysis of problems and skilled technicians to apply the treatments. Highly recommend.

Provider response

Hi, Ted. Your feedback is highly appreciated. Thank you for the review! Please reach out any time you have questions or concerns.

JW

Joe Wolf

1y ago

I saw your truck leaving my driveway and this is how I knew that you were here. Is it not necessary to know someone is here unless there is something that I need to do in follow-up. I am told ahead of time that someone is coming for a service and that is fine. I was told yesterday that my lawn was seeded and I did not even know. so, it would have been nice to know since I probably should hhave been watering the lawns.

Provider response

Hi, Joe. We value your opinion and appreciate you taking the time to share your feedback with us. We understand your concern about not receiving follow-up care information while our team was on-site. Your input helps us improve our communication processes. Thank you for bringing this to our attention, as it allows us to better serve our customers in the future.

NM

Norman Milligan

1y ago

Jared was very informative and professional. Our grass is looking amazing thanks to Scientific Plant Services. The organization is easy to work with, keeps you updated on their services.

Provider response

Dear Norman, we're delighted to hear you've had a positive experience with us. Your feedback is invaluable, and we sincerely appreciate you taking the time to share it.

BG

Bill Gallagher

1y ago

Scientific Plants Services does a great job for us. We’ve used them for 3-4 years now, and our yard has never looked this good! We’ve lived here 35 years. Myles serviced our yard this Spring and was very personable. He did a great job!

Provider response

Hi, Bill. Thank you so much for rating your experience with us so highly!

SK

Steve Karlow

1y ago

The quick, professional service was outstanding. Pete took the time to explain in detail the proposed treatment plan. He also told me what I could do to improve the health of my Crape Myrtle tree. I highly recommend Scientific Plant Service for the care of your trees. Tony came out today to do the Drenching for my Crape Myrtle tree. He was very professional and went over what he was going to do. Tony is a very friendly man who clearly has vast experience. He is a great asset for the Scientific company!

Provider response

Hi, Steve. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

JK

Judi Komins

1y ago

After making the mistake of using a "big box" type of company for our weed control and fertilizing needs, I found this gem of a company and I have never looked back! Scientific Plant Service staff are wonderful to work with. They help you to understand what the needs of your property are and they custom tailor the program specifically to provide for those needs - nothing more and nothing less. Tony - who consistently provides outstanding service for us - is reliable and knowledgeable. I never worry that our needs will not be met. In this world of craziness it's so nice to be able to depend on this wonderful local company.

Provider response

Thank you so much for your kind words and for sharing these beautiful photos, Judi! We're thrilled to hear that you've had such a positive experience with Tony and our team. It's our pleasure to provide reliable, personalized service, and we look forward to continuing to care for your property!

LB

Lisa Burton

1y ago

Kevin from Scientific Plant Service came out to my home to evaluate my trees and create a treatment plan for my issues. He is very knowledgeable and clearly explained what was needed and how how those issues would be addressed. The health of my cherry trees has improved and the bagworm problem on my Green Giants has been resolved. The service technicians are always professional and respectful of my property. I highly recommend Scientific Plant Service.

Provider response

Lisa, thank you for this great review! It means a lot to us that you took the time to share your thoughts and the experience you had with our tree care services. Our team will be very happy to hear that their hard work has paid off. Thank you for choosing Scientific Plant Service, have a wonderful day!

AC

Anne Callahan

2y ago

Scientific Plant Service was recommended by a friend and our homeowner’s association for evaluation and treatment of our crepe myrtle trees. They were very responsive in coming out to look at our tree and provided a timely recommendation and estimate to treat the bark scale. They scheduled treatment very soon after sending the estimate. Communication with Scientific Plant Service staff was excellent and answered my questions in a very satisfactory and professional manner. Our crepe Myrtle seems to be doing well. Thank you. Anne Callahan

Provider response

Anne, thank you so much for your wonderful review and for trusting Scientific Plant Service with your crepe myrtle trees. We're delighted to hear that you were pleased with our responsiveness, communication, and the treatment provided. If you have any further questions or need additional assistance, please don't hesitate to reach out!

KR

Ken Ramcke

2y ago

Overall, the service is excellent. The only issues we had was with the lack of notice for appointments and trying to sync the schedules up so that I could have the grass mowed before the service.

Provider response

Thank you for the review, Ken! We will make sure you are notified prior to your upcoming services. Our goal is to provide the best service available, and your feedback helps us improve and grow as a company. Please feel free to call / contact our office any day of the week with any questions or concerns. Thank you for choosing Scientific Plant Service for your lawn care needs. Have a wonderful day!

LE

Leo Eckenrode

2y ago

This is a shout out to Scientific Plant Service. I planted an out tree that I just love. One day I discovered that it was in really bad shape. It was covered with the caterpillars of the Oak moth. I contacted Scientific Plant Service and they came right out and got ride of them. Plus they fertilize my tree every spring. It looks so vibrant and healthy now. It’s at least 25 feet tall and has begun to produce acorns. Thank you so much Scientific Plant Service!

Provider response

Thank you so much for the 5-star review Leo! We are so happy to hear that your Oak tree has not only improved but has begun to produce acorns. It means a lot to us that you took the time to share the picture of your beautiful Oak and your positive experience with our deep root feeding and pest control services. Thank you for allowing Scientific Plant Service to provide your tree and shrub care needs. Have a great day!

IA

Irene Apostoleris Brennan

2y ago

My lovely dogwood was looking sad, not her usual bright self. Scientific Plant came to my garden and diagnosed the problem. My tree was treated to three doses and is once again her shining self!

Provider response

Thank you so much for the 5-star review Irene! We are very happy to hear that your lovely Dogwood is once again her bright, shining self. It means a lot to us that you took the time to share the pictures and your positive experience with our tree care program. Thank you for allowing Scientific Plant Service to serve you. Have a wonderful day!

GC

Gypsy Cat

2y ago

Used their services for bag worms on cypress trees and more recently for lantern flies on maple trees.

Provider response

Thank you for the review Gypsy Cat! We are thrilled to hear about your positive experience with our tree services. Thank you for allowing us to serve you, have a great day!

BP

Bob P

3y ago

They do a great job attending to our landscaping to keep the deer from eating our shrubs and other pests from destroying the landscaping.

Provider response

Bob, thank you very much for the review! We are glad to hear that you are happy with our insect control and deer control programs. Thank you for choosing Scientific Plant Service, have a wonderful day!

WF

Wini Frye

3y ago

Very responsive. They gave me good advice, which I needed.

Provider response

Thank you for taking the time to leave a rating! Have a wonderful day.

WD

W D

3y ago

Been a customer for more than 20 years. Professional service.

Provider response

Thank you for sharing this and for the review! Have a wonderful day!

GB

Gil Bismuth

3y ago

If you live in the Baltimore city area do not use this company. I don't often post reviews unless they're either amazing or horrible. The sales person in charge of Baltimore city is a mess. It took 3 calls and 3 emails to even get him to respond to my request. We agreed on a proposal which they were months late to. When they finally did it, there was no communication. They broke into our backyard and sprayed everything including our ferns. Then they proceeded to email me every week for their payment which I would reply informing them I will not pay. They did not hear out any of my concerns. I have had to escalate this to the manager. Save yourself a giant headache and avoid this company at all costs.

Provider response

Thank you for the feedback. Your account has been credited for the full amount owed. We set a high standard for ourselves and have a reputation known for our exceptional service and attention to detail, we are very sorry you feel your experience differs from this. Your experience was thoroughly reviewed by our staff and it is determined we provided the exact results desired from the original proposal. Perception may differ but successful service, as contracted was received. Please call any day of the week for further assistance: 410-321-0970.

GN

George Neville

4y ago

My lawn service is very good for my grass have one of the best looking lawn in the neighborhood!

Provider response

Thank you for your kind word George!

HE

Hildy Eppel Hassman

4y ago

We had them come out to address some concerns we had about several older trees. They came and diagnosed them with the promise to get back to us with a quote to treat the problems. Unfortunately the quote was confusing in its wording and was way out of our price range. The payment terms were very restrictive as well. Sadly, the price will prohibit us from prolonging the life of our trees.😞

Provider response

Hildy, thank you for taking the time to provide this feedback, we very sorry to hear you were unhappy with our quote. We want to make sure your voice is heard and your concerns are addressed so I will be sending your comments to one of our advisors with the hope that you will reach out to us to discuss your concerns.

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