Provider profile

Terminix

4.3 stars from 851 customer reviews · 11001 Bluegrass Pkwy # 320, Louisville, KY 40299

  • 4.3 out of 5 stars
  • 851 customer reviews
  • Louisville, Kentucky
  • Open 7 days, Early hours, Evening hours
4.3
Rating
851
Reviews
Yes
Claimed
Yes
Website

About this provider in Louisville

Since 1927, Terminix has been Louisville, Kentucky's trusted choice for expert pest control, termite extermination, and wildlife removal. Our licensed technicians use advanced technology to protect homes and businesses from ants, termites, cockroaches, spiders, bed bugs, mosquitoes, rodents, and nui

Pests handledopossums
Methodsexclusionpest 365

Rating breakdown from customer reviews

4.3

851 reviews

5
657
4
42
3
11
2
16
1
125

Customer reviews for Terminix

KJ

Kelsey J

8mo ago

I am extremely disappointed with my experience with Terminix due to misinformation, poor communication, and lack of follow-through. On Saturday, 12/6, I called Terminix and spoke with a representative who signed me up for Pest 365. I was told this service included a free inspection, exclusion services (sealing holes around the home), and bait boxes. The cost was quoted as $250 to start and $43 monthly after the first two services, and the representative applied a discount, bringing the initial

Provider response

Thank you for posting your experience on Google! We would like to address this matter further. Please send an e-mail to socialmedia@rentokil-terminix.com listing your full-service address or customer number, phone number and your review or service concern/request. We apologize for any inconvenience

KG

Korey Green

2y ago

my mom called to have this company come out and spray our home for bugs. we told them on the phone we had another company come out to spray they wouldn't touch my house because of a koi pond that sits next to my front porch. the woman we spoke with on the phone was informed of the situation she stated it was okay there company would stay away from my pond. the technician Kristoper parker come to my house on June 22nd. I told him several times to stay away from my pond. June 27th I spoke with Kyl

Provider response

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at social.support@rentokil-terminix.com along with a copy of your review.

JF

Josh Frissora

1y ago

Some of the worst service that I've ever received. Complete incompetency on all accounts. Over a month ago, I hired Terminix to trap a raccoon that's been in my attic. Two weeks after later, a possum gets trapped. Terminix checks the trap and takes the possum and the trap with no explanation to me. That was 17 days ago and the trap hasn't been since. I've called the office 5 times and each time I've been informed that a manager will reach out within 24 hours to get me scheduled to have the tra

Provider response

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at social.support@rentokil-terminix.com . Listing your full-service address, copy of review and the phone number associated with the account.

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Treatment and cost guides before you call

Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.