Limbwalker
Verified901 Dumesnil St, Louisville, KY 40203
About Limbwalker
We’re proud of many things at Limbwalker, but what’s most dear to our heart is our clients. For over 20 years, thousands of Louisville residents and business owners have trusted us to care for their properties. If you’re looking for a Tree, Lawn, Mosquito Control, or Outdoor Perimeter Pest Control Services, we hope that we have the privilege of serving you. We offer a premium service at an affordable price, with a 100% money back, worry-free guarantee. 💯 We now offer flexible financing for tree services through Wisetack. Contact us to see how we can help with your next project!
Rating Breakdown
5
★★★★★1,680 reviews
Customer Reviews (30)
Tim and the LimbWalker team did an outstanding job on the trees at my home. They were professional, thorough, efficient in their work, and respectful of our house and yard. Very pleased with the work performed. I highly recommend LimbWalker to everyone who needs this service!!!!
Ryan came by and applied fertilizer to maple trees and did a great job. This company is quick to respond and always cheerful and polite and on time. I recommend!
Another successful treatment from Limbwalker. I can always count on them to take care of all our lawn and tree services. Friendly and caring technicians. Thanks guys!!
Response from Limbwalker
Thank you Dee!
Micah was wonderful! Very personable, professional, and easy to work with. We would love to have Micah back next time we need tree trimming. Edited to add that Jacob has been spraying our boxwood hedge monthly this spring, and has done a wonderful job. He is on time, leaves no mess, and has been very friendly! Plus, our boxwoods look fantastic! Edited to add that Trenton did a great job with our Core Aeration and Mervin did a great job with our lawn care!
Response from Limbwalker
Thank you, Virginia! Micah's crew is the Blue Wizards and they are great!
Response from Limbwalker
Thank you, Tandy!
Response from Limbwalker
Thank you, Bill!
3-24-26 Pest service Jeremy K …….thank you Thanks for the 24 hr notice and again before you arrive so i can let the dogs in and open the gate Very nice professional and on time A+
Response from Limbwalker
Thanks, Cindy! We really appreciate your review!
The service was every thing I thought it would be. The tech rang the doorbell to let me know he was here. He explained what he was doing and gave me a fly catcher that comes in a mason jar container.
Response from Limbwalker
Thank you for your review, Ellen! We're delighted to hear that the service met your expectations. It's great to know that our technician took the time to explain the process and provide you with the fly catcher. We appreciate your feedback and hope you continue to enjoy your experience with us.
Thank you, Ryan, for an excellent job fertilizing my trees.
Response from Limbwalker
Thank you, Linda! Ginger is a wealth of knowledge and a pleasure to work with.
You should only have Limb Walkers for your trees. They are the Green and Dream team. They are very professional. Our Silver Maple lost a huge Limb. She served her days and was time to go. I watched as they wielded they equipment around those 7000 volt electric lines. They know what they are doing. Limb Walkers Ben Wolfe arborist also has a team to take care of fertilization of our trees and the special treatment for the Emerald green Arborvitae. Thank you for doing such a professional job. The Purples.
Response from Limbwalker
Thank you for your review, Mary! I love making your trees (and YOU!) happy!!
Response from Limbwalker
Thank you, Bon van der Spuy!
Ryan T came out to do my deep root fertilization and did a great job! He double checked that my dogs weren't outside before going through the gate, which I appreciate so that they didn't get loose. Thanks Ryan!
Response from Limbwalker
Thank you for sharing your experience, Megan! It's wonderful to hear that Ryan provided excellent service and was attentive to your dogs' safety. We appreciate your feedback.
Jeremy arrived on time & pest control completed in excellent procedure. lewis
Response from Limbwalker
Thank you for your review, Lewis! It's wonderful to hear that Jeremy provided timely and effective service. We appreciate your support and hope you have a fantastic day.
Ryan did the perfect job he was very professional and efficient.
Response from Limbwalker
Thank you for the review, Bill! We're delighted to hear that Ryan provided you with professional and efficient service.
Response from Limbwalker
Thank you, Dee!
Limbwalker trimmed 6 trees in our yard. They did an excellent job and were also prompt, courteous and reasonably priced. I highly recommend them!
Response from Limbwalker
Thank you for your review, Patricia! We're delighted to know that our team did an excellent job trimming your trees and that you appreciated their promptness and courtesy. Your recommendation means a lot to us.
Trenton was super efficient and communicated with us perfectly so we could make sure our dogs were inside during services! Give this guy a bonus!
Response from Limbwalker
Thank you for the review, Lemon! It's wonderful to hear that Trenton provided efficient service and kept you informed about your dogs. We'll definitely pass along your kind words.
Colton informed me he was on his way to perform treatment of my arborvitae trees. When he showed up, he was very courteous and respected my property. He answered all my questions respectfully. He did a bang up job. Many thanks Johnnie 03032026
Response from Limbwalker
Thanks for your review, Johnnie!
Wow, Tim with the Green Team were Fast with excellent tree removal skills and trimming tree expertly done. They went to work and seamlessly took that huge tree down, branch by branch. The yard looks amazingly clean and the rest of the trees are groomed so nicely. Thank you!
Response from Limbwalker
Thank you for your review, Debra! We're delighted to hear that Tim and the Green Team impressed you with their speed and expertise in tree removal and trimming. It's great to know your yard looks clean and well-groomed now. We appreciate your feedback.
Would answer my calls.
Response from Limbwalker
Wow, Josh! You name dropped a good chunk of the company! Thank you so much for your review!
They came to give us a quote on taking down a tricky tree growing in our yard and never bothered to even send us a quote three weeks later. If they didn't want the job or couldn't do it, be professional and tell us. Terrible customer service.
Response from Limbwalker
Hi M Hals. We have been and are still waiting on the fence contractors. I understand how frustrating that is and apologize. We would be happy to continue to move forward with this tricky tree project if you are open to that. Again, sorry for the delay.
EDIT: Kristy from the company called me and basically told me i "had" to amend my review because i had to "think of their reputation." Well, OK then, you got it, changing it from a 2 to a 1. Seems like the only thing that has been consistent with this company is how little they value their customer base. No apology or even an offer of resolution. Wild. Dont call me again. They used to be great but i had to give a lower rating for two reasons: 1) a tree fell on our house and blocked the front door. They charged us three times the cost for removal because it was an "emergency service" and basically strong armed the money out of us. "Oh, it's so busy right now we wouldn't be able to come out for a month otherwise." Oh, ok, thanks. Then their certified "arborist" told us the rest of the tree that was still standing was "in good shape, its a Linden so it will regenerate" and it was OK to leave it when in fact it was rotted to the core and full of mushrooms. The service who removed the trunk said it was incredibly dangerous to have left it up. Be careful. They are slipshod and seemingly only interested in your money. Pic is of the "completely healthy" tree.
Response from Limbwalker
Hi Carolynne,it’s Chris. I’m the President of Limbwalker. While I appreciate all feedback, your review timing is a little odd. Your review came two years after we last worked for you, and immediately after you had another company remove a tree for you. <br><br>I did a little investigation. After our last work for you in 2021 you wrote: “First I want to thank you for the amazing job your team did this morning. I am so thrilled with the pictures! I want to get on the schedule with you for the rest of the work, cleaning up the linden and pruning the oak and tulip in the back. Thanks again, Carolynne Mielke.”<br><br>Fast forward to a few days ago and we received a poor review from you. We called you to communicate and see what was the matter. You responded again with bitterness and accusations. <br><br>We’re just confused. It sounds like there may be something else going on that we are unaware of, or maybe a tree removal company is speaking negatively about us? Carolynne, you can call or text me if you need to. My cell is 502-376-8792. We pride ourselves on communication and are will to chat about any misunderstanding. Merry Christmas, Chris<br>
The website indicates free respray for weeds in between regular service visits but when I upgraded my plan to cover that I was told it would be scheduled several times but then regular service was performed instead. Regular service is supposed to include weed spot treatment each time but no spot treatment was done. Company did not respond to emails and technician sent texts but then did not respond to replies. When I attempted to get response to emails by copying another person, owner Chris called me and told me he didn't want my business. In addition they gave me an estimate of $1188 to remove one lower branch on my tulip poplar next to street. It was a very stressful and unpleasant experience, not the good communication claimed on their website.
Response from Limbwalker
Catherine, we don't refuse to work for very many people, but our techs voted not to do work for you because they didn't feel safe. That's all I'll say in this public forum. I tried to convey this to you in the kindest way. I'm disappointed, but not shocked by your reply. -Chris O'Bryan, President
STOP : Do yourself a favor and look at their reviews use the sort by feature, not just the overall score I am not the only negative review yet there score shows perfect ?????? Most ridiculous quote I have ever received. I have walked in your shoes for years except for the part where you actually do nothing but walk and talk that’s the closest you would get to actually working, your quote was so beyond what anyone could possibly imagine $4500 to provide 3 guys for 6 hours, so you pay the 3 three unfortunate guys who have to work for you $150 each and you most likely 1099 them calling them a private contractor to avoid any tax liability or responsibility or workman’s compensation. I am sure your certification of insurance is a liability only so if they are hurt you and your company bears no responsibility pockets the rest its truly reprehensible.
Response from Limbwalker
😕 remind us never to give you a free estimate again. I see that you are also a competitor. I hope google takes down your review as it is false. Please leave us alone
I had a billing problem and they would not return my call to discuss. I called and left emails all received no response.
If they answered the phone, I might be able to give a better rating. Three attempts over three weeks.
Response from Limbwalker
Our apologies! We just switched answering services due to this reason. Our new service is answering much better. However, there's no need to wait on a phoneline, simply email your request to reception@limbwalkertree.com. We also have a very easy Lead entry on our website LimbwalkerTree.com.
We have always used Limbwalker for our tree service provider; however, it has now been 6 weeks since they came out to do our estimate and we still can't seem to get on their schedule to have the work performed. There has been absolutely no follow-up and I even sent an email inquiring why I hadn't heard back from them with a work date and all I was told is that no date had been selected yet. All my previous experience with Limbwalker has been so positive but there is no excuse for what we are currently experiencing. We are moving on with another company.
Response from Limbwalker
Lori, I am so disappointed by your experience. It hurts me to lose a valued client. I am conducting a review now about the drop in communication and am confident that this will not happen again. If there is anything we can do to earn your trust again, please let me know.
I have made an appointment for an estimate but no one showed up. Never got a call to let me know they can’t make it. When I called, they said I was never on the calendar. I had initially called and someone from their office called me back to schedule me the next day. No call no show....:( lost opportunity.
Response from Limbwalker
Hi Mr. Abdulaziz,<br>We do apologize for the oversight, we know how frustrating it is when someone doesn't show up and we take pride in our customer service. We have reviewed our appointments and I see no record of an appointment made with you. This does not excuse the no-show, but we suspect it was during the fall out from the ice storm when we had an exceptionally large number of calls and the appointment may have accidentally been overwritten in our system. Again, we are so sorry that this happened. Please let us know if there is anything else we can do for you.<br>Thank you,<br>Limbwalker Tree
Contact Information
Phone
+1502-634-0400Address
901 Dumesnil St, Louisville, KY 40203
Website
www.limbwalkertree.comHours
Services
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