Provider profile

Orkin

4.6 stars from 2,071 customer reviews · 10805 Bluegrass Pkwy, Louisville, KY 40299

  • 4.6 out of 5 stars
  • 2,071 customer reviews
  • Louisville, Kentucky
  • Open 7 days, Early hours, Evening hours
4.6
Rating
2,071
Reviews
Yes
Claimed
Yes
Website

About this provider in Louisville

With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offer

Pests handledflies
Praised forprofessionalpersonableknowledgeable

Rating breakdown from customer reviews

4.6

2,071 reviews

5
1,708
4
150
3
52
2
36
1
125

Customer reviews for Orkin

M

MCB

5mo ago

We have been having some significant wasp issues over the past couple years where they were getting inside of our home. I had reached out to Orkin to see if they could come out and look look for them and their entry point and treat for them if they found the nest or entry point into our home. When making the appointment, I specifically stated that this was a one time call that I already had services for Recurring treatment through another pest company that I Was Satisfied with. We also discusse

Provider response

Hello MCB<br>I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. Let’s get on a call and address this ASAP, we value your business. Please contact us at (502) 975-7348 when convenient.

DM

Deborah Miles

11mo ago

So far this has been nothing like the service I thought I was going to get. They said when they first come they inspect inspect for whatever issues you might have the guy didn't. As a customer you expect their workers inspection to look at every possible issue but they didn't. I told them I thought them I have clovers, I thought they was going to inspect but I had actually ask the to spray behind the couch. I told them it was more than one kind,, but he didn't even look. He placed roach ba

Provider response

Hi Deborah <br>Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (502) 975-7348 to speak with a customer care representative about your recent experience.<br><br>

SS

Samuel Salgado

7mo ago

Terrible experience with this branch. I had to deal with poor quality work, unprofessionalism, and bad communication. I called these guys to get professional help and they ended up doing poor quality work and charging a lot. I had to complain and call a million times just to get them to come back out and “fix” everything just for them to come back out and do more poor quality work. Empty promises when management came out to talk and “resolve” issues. I had to contact another company to come and

Provider response

Hello Samuel,<br>We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Being known for our great customer service it came as a surprise, and we would like to make things right. Please give us a call at (502) 975-7348 to determine how we can p

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Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.