About this provider in Louisville
Since Mint Pest Control's inception, we have demonstrated the expertise and techniques necessary to remove virtually any pest from your home or business premises, inside and out. We use various techniques, including eco-friendly treatments and traps, to give you peace of mind and prevent you from having to deal with…
Rating breakdown from customer reviews
4.8
1,515 reviews
Customer reviews for Mint Pest Control
Dakota
Christian came out and did a good job. He quickly identified the pest issue and laid out a poison.
AMR Surgical Assisting LLC
Shane was extremely thorough. He made sure that every area got the attention it needed. His personality was very pleasant and I liked how he communicated during this visit. I'd like to request his services again. Thanks Shane, keep up the good work
peter kowalewski
We were invaded by Asian beetles in our screened in porch. Jarred sprayed the entire house perimeter with extra attention to the porch. Great job. Thank you.
Provider response
Thank You for Reviewing Us!
Eric G
Our tech, Christian from Mint today did a nice job around the exterior of our house. Thank you!
Provider response
Thank you for your wonderful feedback about KC "Ryback"! We're thrilled to hear that he provided such friendly and professional service while addressing your questions. Our team is dedicated to ensuring a thorough and satisfying experience for all our customers. We appreciate your support and look forward to assisting you again in the future!
Lana Wingham
Everyone was amazing! Jared did a great job with my fly issue. Super friendly people all around Nathan who scheduled was great and Jared was wonderful. Great people.
Ginny Adwell
John is awesome. He took great care in treating my home. Very personable and approachable. I felt like he cared and wanted to do a great job. It was very appreciated.
Provider response
Hi Ginny! Thank you for the review!
Oreste Baffi
Great service
padawanmedic
John did great today and took extra time to make sure my house was covered and accurately addressed my bug and insect problems. Awesome service and awesome technician.
Provider response
Thank you for your fantastic feedback! We're thrilled to hear that both our salesperson and Jared provided you with exceptional service. It's great to know that our team is helping you maintain a bug-free home while saving you time. We appreciate your trust in us and look forward to continuing to support you.
Darrell Morris
Polite and informative. Seemed to do a thorough job.
Provider response
Thank you for your feedback. We appreciate you taking the time to rate your experience with us. If you have any specific suggestions on how we can improve, please feel free to share. Your input is valuable as we strive to enhance our services.
Sam Hainous
Early and not often. Shane brings the pain to bugs.
Provider response
Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that our services have met your expectations and that you haven't seen any unwanted visitors since! If you have any future pest control needs, please don't hesitate to reach out to us. Thank you again for choosing our services and for sharing your positive experience with others!
Jessica Newton
Very nice and addressed all my questions.
Lydia BB
Great technician and very personable- Was concerned and provided additional products the situation needed. Thanks!
Provider response
Thank you for the kind words! We look forward to taking care of your home from now on!
Patches Bell
John with MINT Pest Control is fantastic! He’s always professional, on time, and does a thorough job every visit. You can tell he really cares about the quality of his work and making sure everything is taken care of. I’ve had nothing but great experiences—highly recommend John and MINT Pest Control!
Provider response
Thank you, Patches—we’re glad John continues to provide thorough and professional service every visit!
Anita Seay
Today was my three month service. Shane was very courteous, and polite. When he finished the job, he wrote a detailed description of every detail of everything that he had applied, and I was very pleased! Shane thoroughly does his job, is a great worker, and an asset to The Mint Pest Control Company. Thank you! Sincerely, Anita W Seay
Provider response
Thank you for your wonderful review, Anita! We're thrilled to hear that Shane provided you with such excellent service and communication. Your kind words will be shared with him and our team. We appreciate your support and look forward to serving you again!
Glenn Blain
Did a great job. Sprayed and left some bait on top of counter.
Provider response
Thank you, Glenn—we’re glad you’re happy with the service and results!
Nicholas Johnson
Demetrius did a great job, very friendly and thorough with his work
Provider response
Thank you, Nicholas—we’re glad Demetrius provided friendly and thorough service!
J Hemi
I have been using mint for a while now and every single time they show up, they never do the garage, they never go in the back yard, they never do inside, and even though I pay for it, they never treat my yard. If I didn’t sign a contract I would cancel them. Then they ask me to leave a positive review for a bonus for my tech. They don’t earn good reviews, they buy them. Picture for proof. Do it yourself. It’s cheaper and more reliable. I pay $159 per quarter and they only ever do half the job.
Provider response
We’re very sorry your recent visits missed the garage, backyard, interior, and yard treatment. That falls short of your contract and our standards, and we appreciate you bringing it to our attention. We will escalate this to management and work with your local technician to correct the missed services and apply a refund or credit for the quarter. Please contact Customer Care using the phone number or email on your invoice so we can resolve this promptly.
J. E.
**BE VERY AWARE BEFORE YOU SIGN A CONTRACT** My experience with Mint Pest Control has been very poor. We were charged a cancellation fee even though our property was never serviced beyond the initial visit. We have over eight perimeter security cameras on our home and there was no record of any technician returning for follow-up treatments. We attempted to contact the branch and our salesperson, Chase Taylor, more than 25 times with no return call. Instead, we received automated text messages, and when we replied, we never received a response. This was especially frustrating because during signup we were encouraged to leave a 5-star review in exchange for a discount — something I now deeply regret doing. When we contacted Kai (Manager) for cancellation, he argued with my wife and insisted we owed a $275+ cancellation fee, despite being unable to provide proof of ongoing service. In my opinion, this is unacceptable customer service. I would strongly caution others to review their contract carefully and consider their options before signing. We previously used Black Diamond and Greenix, and never experienced anything remotely close to this situation. I wish we had stayed with them from the start.
Provider response
Thank you for your wonderful feedback! We're thrilled to hear that Charlie provided such great service and took excellent care of your fur babies. We appreciate your kind words and look forward to serving you again in the future.
Brittany Boxley
In 2024, they came door to door for new customers, I signed up. They came out one time and claimed they couldn't charge my card since. Again, this is in 2024. November of 2025, they send me an invoice, claiming they services my address the whole second half of 2024. I have cameras, they didn't. They, all of a sudden, can charge my card now and they did, a year later and no for no services rendered. Now it's hard to get someone on the phone to even address this charge but some business are quick to respond to a negative review, so here we go. All this could've been handled personally, had they just returned my voicemails. This LOCAL business is a scam !
Provider response
We sincerely apologize for the frustration you've experienced. Your concerns about billing and communication are important to us, and we take such matters seriously. We will investigate this issue promptly and work to resolve it. Please contact us directly with your account details so we can assist you further. Thank you for bringing this to our attention.
Tamara Whelan
Be careful when signing your agreement for a one time service. They also add on a monthly agreement that is never discussed. We paid $2225 for bat removal from our attic for a 1 time service and then they charged $25 a month for a continuous twice a year inspection that was never disclosed or discussed. A bit shady to me.
Provider response
We apologize for the confusion regarding your agreement. Your feedback is important, and we take these concerns seriously. We strive for transparency in our services, and it seems we fell short in this instance. We encourage you to reach out to our customer service team directly to further discuss this matter and find a resolution. Thank you for bringing this to our attention.
Miranda Kellems
The kid riding the Segway thing on Clunie and Tee Rd in Corydon, Indiana on 8/20/25 was extremely pushy. Showed up to our home unannounced and would not leave no matter how much we politely tried to express that we were not interested. I asked for his business card so we could think on it and he quickly scrolled through “all his good reviews” instead, but considering that he was asking us to leave him a good review before he even got us to agree, it makes me doubt that any of them are legitimate. I asked for the ingredients used in the mosquito spray and he deflected the question. The three ingredients he mentioned for the house spray sounded a bit like “snake oil.” Seems very expensive for some essential oils and borax. He then proceeded to invite himself into our garage and made the situation extremely uncomfortable. Truly felt obligated to sign up for the service only so that we could to get him to leave and had to cancel the next morning. To top things off, he insulted my career after asking what I do for a living. I’m not one to leave bad reviews, but if this is who they choose to represent their company, I’m not sure that I can stay quiet in good conscience.
Provider response
We sincerely apologize for your experience and appreciate you bringing this to our attention. It's unacceptable for any team member to pressure potential customers or make them feel uncomfortable in their own homes. We take your feedback seriously and will address this behavior with our staff immediately. Your trust is important to us, and we hope to show you a better experience in the future should you decide to give us another chance. Thank you for sharing your concerns.
Karla Davis
Aaron sold me on flea , gnat and mosquito but what i recieved was normal control. Very nice kid but when i called back for my 2 week i was told i was lied to. I owed the $50 plus $70, no free follow up, just every 2 month cycle. When i complained Aaron called me 10 times to say they will not honor their service. I should "go away". Do not do business with Mint. Very shady.
Provider response
Thank you for your feedback, Karla. We're truly sorry to hear about your experience and the miscommunication regarding the services provided. Your concerns are important to us, and we will address them with our team to ensure we improve our communication and service offerings. It’s never our intention to make our customers feel dissatisfied, and we appreciate you bringing this to our attention.
Om Siwakoti
They go around home to home begging for service . They came to me as I was working on my yard and I said okay for their service after listening to their promises and flat fee for $49.99 per month as I always like to support local businesses. They asked for the signature on their iPad and I did not know I signed a contract with them and any time if I would cancel the service I would have to pay $299.00 . Watch there guys, they will cheat you . One evening they were in my nephew’s house with their things to say for the service . I told them pleae leave this property you are never going to get any service from us . Their service is so ineffective and what I am paying them is all wastage .
Provider response
We sincerely apologize for your negative experience and appreciate your feedback. It is concerning to hear that you felt misled about the terms of our services, as transparency is one of our core values. We take such matters seriously and would like to investigate this further. Please reach out to our customer support team directly with your details so we can address your situation promptly. Thank you for bringing this to our attention.
Richard Schilling
Nice guy but I had another appointment around the same time who pulled in behind the tech. Rather than asking me to see if the truck could move, he drove on the saturated grass leaving deep ruts that will most likely be costly to correct in the spring. Will Mint correct this for me?
Provider response
We sincerely apologize for the inconvenience you experienced, Richard. We take matters like this seriously and would like to discuss how we can address the damage caused. Please reach out to us directly so we can find a resolution. Thank you for your understanding.
Tyler Stickle
Very negative experience. Do not choose this company. Spend a total of two minutes here each time they were out so I attempted to cancel the service. Now they’re pressuring me with fine print in the contract and up charges. Also technicians are not pet friendly. One totally overreacted to seeing my dog in the yard. Again much better pest control companies to choose from. Sales person will be out this spring on a hover board. Young kid with high-pressure sales tactics claiming that he knows your neighbors. None of this is true.
Provider response
We sincerely apologize for your negative experience, Tyler. Your feedback is very important to us, and we will address these issues internally to improve our services. We strive to provide a positive customer experience, and it's clear we fell short in your case. Thank you for bringing this to our attention.
Nell Burrow
Service techs are wonderfully polite but im extremely unhappy with their actual service and the lady who always answers the phone. For the price being paid to then charge a coupe extra hundred dollars for an additional pest treatment is outrageous. I will definitely be canceling services and starting up with a different family owned company whose prices were much less.
Provider response
We’re truly sorry to hear about your dissatisfaction, Nell, and we would appreciate the opportunity to address your concerns and improve your experience.
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Treatment and cost guides before you call
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