About this provider in Louisville
Since 1932, Presto-X has been protecting homes and businesses in Louisville with customized pest control solutions. Using an integrated approach, we address your entire property, focusing on pest prevention, removal and exclusion—all backed by our 100% customer satisfaction guarantee! Our certified specialists work to…
Rating breakdown from customer reviews
4.4
25 reviews
Customer reviews for Presto-X Pest Control
Cassandra Wilson
Anthony is THE BEST! Personable, professional, effective.
Provider response
Hi Cassandra Wilson, thank you for taking the time to leave a review for us at Presto-X Pest Control. We're happy we could meet your expectations!
Heidi Brown
Ricky is a wonderful technician, always let us know when he is here to service. He does a wonderful job servicing our business. Willing to help and assist when needed.
Provider response
Heidi Brown, we are glad we could help!
T Williams
Anthony has been great to work with since he has taken over our account!
Provider response
T Williams, thank you for your kind words and this wonderful review!
Steven Pardi
Outstanding Service from Anthony Phillips at Presto-X Pest Control Over the past quarter, we've had the pleasure of working with Anthony Phillips, who services our property monthly. His professionalism and attention to detail are unmatched. What truly sets Anthony apart is his ability to connect on a personal level—he remembers our past conversations and always takes the time to ask thoughtful questions about shared interests. It’s a small gesture that makes a big difference. Anthony consistently goes above and beyond. He doesn’t just follow a routine—he adapts his approach based on what he observes during each visit. If he notices a different product might be more effective, he makes the switch without hesitation. He also added several sticky traps throughout the interior, something we hadn’t seen from previous technicians, which has made a noticeable impact in deterring pests. Anthony is kind, professional, and genuinely cares about the quality of his work. We’re grateful to have him as our service provider and highly recommend him to anyone looking for top-tier pest control.
Provider response
Steven Pardi, we're so glad that we were able to go above and beyond your expectations!
Lisa Eckelbarger
I was so happy to find Presto-X as I was searching through many exterminator services. Cup of Joy opened in 2016 and we have stayed with our service all these years because of the reasonable price and we have developed a great relationship with our service man who has always provided knowledgeable and dependable service. Through the years, as concerns have arisen, we could depend on Anthony to address those issues. When the company changed to Terminix, I was concerned that we would loose our faithful service man. We missed him during his time away and we are very happy to have him back. Sometimes it is difficult to find service you can depend on. I have always tried to put in a good word for Anthony when I have called to schedule appointments. Thank you Anthony for doing a great job! So glad you’re back!!
Provider response
Lisa Eckelbarger, thank you for your kind words and this wonderful review!
Helena Williams
Jason is the best!!!!! Always come with a warm greetings when he arrives, very thorough with his work, always willing to assist in every way possible and mostly importantly he is consistent and dependable. We work very well together and I appreciate all of his efforts.
Provider response
Helena Williams, thank you for your kind words and this wonderful review!
John W
Mr Anthony takes great care of our commercial building pest control needs here in Louisville KY. He has built a lot of trust with our organization providing us good recommendations and straight answers
Provider response
John W, thank you for your kind review; we are happy to pass along your comments to the team here at Presto-X Pest Control!
Kade Stiltner
Ricardo Brunson is a wonderful and very friendly technician and a very good representative for the company 👍
Provider response
Kade Stiltner, we are glad we could help!
Janae Metcalf
Anthony Philips is a GREAT tech. He truly gets the job done Everytime we have needed him. Plus our residents have always seemed to be pleased with his work as well as our office staff here at Prospect Park!!!
Provider response
Janae Metcalf, thank you for your kind words and this wonderful review!
Babacar Gaye
Anthony Phillips he did a great job i am happy and thank you so much
Provider response
Hi Babacar Gaye, we are very happy to have provided you with such a positive experience!
Tim Shively
We have used Terminix for several years. Jason has been Our service Teck for most of those Years And I have always received quality and professional service I would recommend this company and Jason to anyone needing a good pest control company. Thank you
Provider response
Tim Shively, we are so happy to read such a great review about Presto-X Pest Control!
Jeffrey Angel
James did a very good job making sure I fully understood the entry points and what to expect from the company. He also was very good at his communication on what times he would be by and when he would need entry to the building. I fully recommend this company and the service they provide.
Provider response
Hi Jeffrey Angel, thank you for taking the time to leave a review for us at Presto-X Pest Control. We're happy we could meet your expectations!
Nick Brown
Donald at presto-x has been taking care of our community for almost 3 years now. He’s always on time and does great work!
Provider response
Nick Brown, reviews like this give us motivation and help us ensure we provide high-quality care.
Jessi Freeman
Great service every time! Donald is prompt & informative, definitely recommend Terminex service!
Provider response
Jessi Freeman, we're so glad that we were able to go above and beyond your expectations!
Forest Kelly
Presto -x is rude and inept. They are incapable of complete elementary tasks. I would not trust these people with pesticide in my home.
Provider response
Forest Kelly, thank you for taking the time to leave us feedback about your experience with us.We want to address this matter further. Please e-mail socialmedia@rentokil-terminix.com listing your full-service address or customer number, phone number, and review or service concern/request. We apologize for any inconvenience you may have experienced.
Derek Spivey
Our Tech Brandon Blakey strives to always take care of our needs. Works well with us to ensure compliance, and would recommend service to others as well.
Provider response
Derek Spivey, thank you so much for your high rating!
Brandon Blakey
Brandon is Awesome!
Provider response
Hi Brandon Blakey, thank you for taking the time to leave a review for us at Presto-X Pest Control. We're happy we could meet your expectations!
James Cunningham
They are hard to set an appointment with. They cancel the day of with no notice so you waist the most time. There treatments a minimal effective. When I called in agitated because i was calling in a 3rd time for the same appointment and asked to speak with a supervisor they offered a cancel instead of fixing there mistake. Plus would not get a supervisor. Not mad I was able to cancel with no fee but it would have made more since on there part to try using customer service skills and fix the issue. HUGE WAIST OF TIME AND MONEY STAY AWAY!!
Provider response
Hi James Cunningham, thank you for your review. We’re sorry to hear you had a frustrating experience. We really appreciate you bringing this issue to our attention and will be working to resolve it.
Joshua Johnson
Use literally any other pest control business, NOT THIS ONE. A few months ago, my wife and I had a bed bug issue in our home, and called this company to get rid of them. The technician came and quoted us a price of $100/per visit, and said that on average homes take 3 treatments to completely take care of the problem. He treated it that day, and we left it alone. He said he would come back in a week to check it out. Ended up coming back a 1.5 weeks later, unannounced. When he checked the room, he found that all signs showed that all the bed bugs were taken care of, so I elected not to do the other treatments to save us some money. A couple weeks later, my wife and I received a bill for $300! I sent an email to the company, assuming there was some sort of mistake, letting them know that we only had one treatment done. After not hearing anything back for over a week, I called. I spoke to a really kind customer service rep who said that, yes, there was a mix up, and I shouldn't have to pay $300 for one treatment. She told me she would contact the local manager, and he would get back to me. About another month passes, and I finally get a call from the local manager, who spoke to me like I was crazy to think that I could get a bed bug treatment for $100. I let him know that's what the technician quoted me, so that's what I'm going to pay. He said he would investigate with the technician, and call me back soon. It has been about another 3 weeks, and I have yet to hear anything back. What I did get from the company was another bill. For $300. This whole situation is a headache, and I want it done. I would advise strongly against this business. I'm sure there are plenty more in the area who can deliver quality service without all the hassle.
De'Ondra M.
Thorough if present at visit.......otherwise may continue to have issue.
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