Provider profile

Action Pest Control

4.7 stars from 109 customer reviews · 11001 Bluegrass Pkwy # 320, Louisville, KY 40299

  • 4.7 out of 5 stars
  • 109 customer reviews
  • Louisville, Kentucky
  • Open 6 days/week
4.7
Rating
109
Reviews
Yes
Claimed
Yes
Website

About this provider in Louisville

Action Pest Control has always had one mission: to provide you with timely service and effective solutions from professionals you can trust. As one of the largest pest management firms in the Midwest region, Action provides commercial, industrial, and residential pest management services throughout Indiana, Kentucky…

Rating breakdown from customer reviews

4.7

109 reviews

5
81
4
6
3
1
2
0
1
7

Customer reviews for Action Pest Control

MD

Meghan Dowd

7d ago

Very professional and always arrives on time

Provider response

Hi Meghan Dowd, thank you for such a great review! We work really hard to provide the best customer service possible and are so happy to hear when we hit the mark!

CO

Clay Owens

19d ago

Great experience. Very professional and thorough. Shout out to our tech Jess for the the laughs and job well done. Thanks for not riding a Segway through my neighborhood and knocking on doors after 9pm like those weirdos at the other pest control companies.

Provider response

Your positive review makes our day! We look forward to serving you again soon.

AG

Augustine Garrett

1mo ago

Scott is very nice and a friendly person. He always ask is everything going good for you. He does a great job and I appreciate the work he does. Thank you!

Provider response

We're thrilled you had a great experience! Thanks for being a customer!

CL

cindi liloutrider5

2mo ago

Great job. Scott had alot of wasps to deal with. Scary

Provider response

We're thrilled you had a great experience! Thanks for being a customer!

KS

Kristin Smitha

2mo ago

These folks know their bugs and critters and know how to get rid of them! On top of that, our “bug guy”, Nate Miller, is just an incredibly good human. He also never tried to up-sell us on anything we didn’t need. These are the kind of folks (and company) that you just want to see do well. You will always have our business and we will always recommend you to others!

Provider response

Hi Kristin Smitha, thank you for the review. We appreciate the opportunity to provide you with stellar service.

SH

Sharon Hassmann

3mo ago

Prompt, effective and professional, good service.

Provider response

Your review makes a difference! Thank you for being a valued Action Pest Control customer!

GP

Gustavo Paez

3mo ago

Technician was very thorough and friendly. He normally asks if we have any issues with pest so that he can target them as needed.

Provider response

We're constantly striving for excellence. Thanks for the positive review!<br>

JS

Justin Summers

3mo ago

Action has been a great company to work with in the past 5 years. They were quick to respond when I needed my termites taken care of.

Provider response

Justin Summers, thanks for leaving such a wonderful review. Customer experience and satisfaction are our top priorities.

DT

Derek Taylor

3mo ago

Trustworthy and professional company!

Provider response

Hi Derek Taylor, we’re so happy to hear we exceeded your expectations. Thank you for taking the time to leave a review.

AP

Autumn Parrish

3mo ago

Scott Schwartz is a very thorough technician. I’ve used action for years at work and finally started home service.

Provider response

We're constantly striving for excellence. Thanks for the positive review!

SA

SARA ANDERSON

4mo ago

Scott was great! He arrived early and listened to the ant issues I've been having; great, quick & efficient service to help me get rid of my buggy houseguests :) highly suggest signing up for one of their quarterly plans as well!

Provider response

Your review makes a difference! Thank you for being a valued Action Pest Control customer!

RD

ralph dunn

4mo ago

A very polite and knowledgeable service tech showed up and did a great job.

Provider response

Hi Ralph, we’re so happy to hear we exceeded your expectations. Thank you for taking the time to leave a review.

MH

mary hayes smith

4mo ago

Shawn King is THE BEST to work with. He is reachable, he is personable, he is professional, he is honest, he is fun, he is amazing! We love Shawn! We have referred family and Grove Hill Cemetery to him!

Provider response

Thank you for supporting us! We're thrilled you had a great experience.

CJ

Cindy Jones

5mo ago

Great service. If I have any issues Scott is back within a couple days. I have only had one issue. Scott has always done an excellent job and very kind. Always taking time to listen to our needs. Thank you Scott and Action Pest Control.

Provider response

Hi, we’re pleased to hear that your technician is doing a great job! We will pass along your kind words. Thank you for being a loyal customer.<br>

DC

Devin Cameron

5mo ago

Great! Thoroughly happy!

Provider response

Your positive review is the best compliment! Thank you for being a customer.

KL

Kathy Lobb

5mo ago

The technician was extremely friendly informative and answered all my questions. I definitely feel that he provided five star Service.

Provider response

Thank you for choosing Action Pest Control!

GM

Glam Ma Love

5mo ago

Always a pleasure to be serviced by Scott No pests or rodents around my home, that makes me happy.

Provider response

Your positive review is the best compliment! Thank you for being a customer.

RA

Robert Anderson

5mo ago

Shawn is the pest control specialist for the bank I work for. He has always been kind and friendly and willing to answer any questions or address any issues we may have. He even went above and beyond customer service a couple days ago. When I was leaving the bank for the day I discovered that I had a flat tire with a nail in it. He offered to go get his tools and fix it for me but I declined due to my son coming to pick me up. He gave me his # and told me to call him in the morning when I got to work and he would come pump up the tire so it could be driven to get fixed. I did call him the next morning and he was already on his way to see if I needed help. He pumped it up and my husband, who was recovering from knee surgery, was able to drive it to a mechanic. THANK YOU Shawn, your the best!

Provider response

We're constantly striving for excellence. Thanks for the positive review!

CF

Crystal Flener

5mo ago

Jessica and my bug guy are awesome!! They are always here very quickly when I need them i would give 100 stars if I could

Provider response

Thank you for supporting Action Pest Control! We're thrilled you had a great experience.

LK

Lexi King

7mo ago

Sean is the best

Provider response

Hi Lexi King, thank you for taking the time to review us and for letting us know that Sean provides exceptional service! We will be sure to let their Manager know they are doing a great job!

SK

Sean King

7mo ago

THE BEST CUSTOMER SERVICE OUT THERE!

Provider response

We're thrilled you had a great experience! Thanks for being a customer!

JM

Jack Malcolm

7mo ago

Horrible phone service. Rude and got transferred twice for a simple quote.

Provider response

We sincerely apologize for the frustrating experience you had with our phone service, including the rudeness and multiple transfers. This is not the standard we aim for. Please contact us directly at (844) 622-0809 or customerservice@actionpest.com so we can promptly assist you with your quote and address your concerns

AP

Annabelle Pike

7mo ago

Scott is the best! He’s helped me out for years, both with regular pest control and surprise problems. He also covers my mosquito services all summer! He’s the best!

Provider response

Hi Annabelle Pike, thank you for taking the time to review us and for letting us know that Scott provided exceptional service! We will be sure to let their Manager know they are doing a great job!

PR

Pat Roncella

8mo ago

Jared and Kyle did a great job taking care of mole problem.

Provider response

Hi Pat Roncella, thank you for such a great review! We work really hard to provide the best customer service possible and are so happy to hear when we hit the mark!

TM

Tammy McAtee

11mo ago

The man that sprayed was extremely nice couldn't ask for better, I'm still seeing alot of activity but alot dead also. I definitely would refer you to someone. Thank you.

Provider response

Your positive review makes our day! We look forward to serving you again soon.<br>

AC

Abie Cameron

11mo ago

Scott was great. Patient and thorough

Provider response

We're thrilled you had a great experience! Thanks for being a customer!<br>

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