About this provider in Lexington
Are you in need of a pest control specialist? Truly Nolen is a local pest control company that has been servicing the Lexington, KY area for 29 years. Our 4 Seasons Pest Control service targets your pest problem and includes individualized service steps, utilizing different equipment and the highest quality materials…
Rating breakdown from customer reviews
4.9
226 reviews
Customer reviews for Truly Nolen Pest & Termite Control
James Ewing
Truly Nolen has serviced my home for over 15 years. Matt Christensen is terrific, able and stable, very professional and thorough. I cannot recommend them highly enough. Excellent pest and termite control firm.
Jennifer Comley
Truly Nolen was great to work with. Very patient with my many questions. They were professional, knowledgeable and efficient. I would definitely call them again.
Provider response
Thank you for the kinds words, Jennifer, we appreciate it!
Lisa Bazzano
They show up on time and get the job done. Friendly folks, Top notch service. I highly recommend the team at Truly Nolen!
Provider response
Thank you, Lisa! We appreciate your recommendation and take great pride in providing top notch service for all our customers.
casandra Gaud
Mike and his team always does great work and makes sure to check in before leaving to make sure I'm satisfied with the service.
Provider response
Thanks for the positive review, Casandra!
Tanner
The owner have no personality Super dry and hateful
Provider response
Thank you for the 5 stars, Tanner! Please let us know if there is anything we can do to help.
cindy kirby
Patrick and Jamie did an excellent job. They were very through! they were here for probably 45 min-1 hour. It is so nice to have someone who really cares about what they are doing! I would have either one of them again.
Provider response
We're thrilled to hear that Josh was thorough in his inspection and that no termites were found. It's great to know you're set up for regular treatments now. Thank you for sharing your experience!
Donna Foster
Great service! The technician paid very close attention to details. Overall very thorough service.
Provider response
Thank you for taking the time to share your experience, Donna! We’re thrilled to hear that you received great service and that our technician’s attention to detail really stood out. Providing thorough, quality care is something we take pride in, and it’s wonderful to know it made a positive impression.<br><br>We appreciate your feedback and look forward to continuing to serve you whenever you need us!
S Millican
I used Truly Nolen several times in the past when named Critter Control. Have always gotten prompt professional service at a reasonable price. This time was for mice control. Once I realized they did pest and termite control I happily switched from my old company. They will not try to sell unnecessary services. Highly recommend.
Provider response
Thank you so much for your wonderful review and for being a loyal customer over the years! We’re thrilled to hear that our team continues to provide the prompt, professional service you expect. It’s great to know that our approach to honest recommendations and effective pest and rodent control has earned your trust—especially as you transitioned from your previous provider.<br><br>We truly appreciate your recommendation and are always here whenever you need us. Thanks again for choosing Truly Nolen!
Animal Hospital of Nicholasville
The representatives of this company are always friendly, repectful, and profesional.
Provider response
Thank you so much for your kind words! We’re thrilled to hear that our team has consistently provided friendly, respectful, and professional service. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need anything, please don’t hesitate to reach out—we’re always here to help!
Stacey Thomas
Very professional service
Provider response
Thank you so much for the review, Stacey! We’re thrilled to hear you had a great experience with our team. Providing professional and reliable service is always our top priority. If you ever need assistance again, don’t hesitate to reach out—we’re here to help!
Kathy Stein
I have been routinely treated like my house is very important to this company. I appreciate their complete attention to my home's needs.
Provider response
Kathy, we appreciate the compliment!
Thomas DeLuca
Josh was a true professional. While here he picked up my neighbor as a new account, always liked my truly Nolan services reps. The best
Provider response
Thank you for sharing your positive experience with Josh. We're thrilled to hear that his professionalism and service impressed both you and your neighbor!
charlene joseph
Thorough, thoughtful, and prompt service, as always. Technician always does a great job.
Provider response
Thank you for your kind words, Charlene. We're thrilled to hear that Jason consistently provides you with thorough, thoughtful, and prompt service.
Constance
These guys are great. Knowledgable and professional and have never failed to answer every question. They do my routine quarterly service and a fall service that has actually reduced the number of those dreaded Stink Bugs!
Provider response
Thank you so much for the kind words, Constance! We're thrilled to hear that you've had such a positive experience with our team. Providing knowledgeable, professional service and answering every question is exactly what we strive for. We're especially glad to know the fall service has helped reduce those pesky stink bugs — it's great to see the results making a real difference! We truly appreciate your continued trust in us and look forward to keeping your home protected year-round.
S J
We recently worked with Truly Nolen and are extremely impressed by their personnel and the services they have provided! We have had the privilege of working with Josh and he has been truly amazing! We are absolutely terrified of mice and he was so super kind and empathetic and calmed us down. He provided perfect service and put us at ease as well as gave us the encouragement we needed to feel safe again. Truly Nolen resolved our issue and we highly recommend this company! Thanks so much Josh and Truly Nolen for your awesome support! We sincerely appreciate you!
Provider response
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Josh was able to provide the empathy, reassurance, and expert service you needed during a stressful time. At Truly Nolen, we pride ourselves on delivering not just effective solutions, but also compassionate support—and it’s wonderful to know Josh made such a positive impact. We’ll be sure to pass along your appreciation to him. Thank you again for your trust and recommendation!
Gerald Gore
Great professional and dependable company to work with. I highly recommend them.
Phaedra Young
Mike did a FANTASTIC job! Very knowledgeable and thorough! I can’t thank you enough for treating my house and yard!
Provider response
Thank you so much for the kind words! We're thrilled to hear that Mike provided such a fantastic experience, and we're glad he could help make your home and yard feel well cared for. We truly appreciate your support and look forward to serving you again in the future!
Stacey Tonkel
We have used Truly Nolan since 2016 and have been very satisfied. Destany performed our service yesterday, and she was very knowledgeable and friendly. She explained everything she was going to do and asked if we had any additional issues she could help with. I mentioned our cabin in Wellington and a problem we had there with dead bugs/flies everywhere, and she gave a perfect explanation. She was very helpful.
Provider response
Stacey, we appreciate the compliment!
Roger Oberholzer
They provided a free home inspection and freely offered their advice. They didn't try to push any unnecessary services.
Provider response
We take pride in knowing we met your expectations, Roger!
Kenzie Shields
Very unprofessional people rude! If you do not like your job find another one people it’s not that hard. Charged $100 for nothing. Don’t waste your time with this company waste of money.
Provider response
Thank you for providing your feedback and letting us know about this issue, Kenzie. Please get in touch with us on (859) 331-0117 and we'd be happy to help you out.<br><br>Cheers,<br><br>Truly Nolen Pest Control
Shaun Harris
I live one town over and in the same county but yet they couldn't come give a estimate.
Bill Gibson
Had evidence of termites. Called Truly and got a quick appointment for an inspection. Joey Patterson came, confirmed termites and gave me options. Answered all my questions. Made appointment for treatment. Technician called early to say he could move appointment up and was here two hours early (beat the rain). Explained all that he was doing. Done in less than an hour. In summary: great service all around. I will continue to use Truly Nolen as needed. Thanks.
Jeff Manning
Refused to give me even a range of what price I could expect for service. Insisted on coming out to my home first. Will def be using other companies that are willing to actually give me helpful information.
James Cunningham
I just called this place and they gave me a quote of 129.00 so I told the lady on the phone I would call her right back because I had to coordinate it with my realtor. So when I called back the price went up to 159.00. Call someone else that can set a price and stick with it.
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Treatment and cost guides before you call
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