About this provider in Lexington
When you’re looking for pest control in Lexington and the surrounding areas, OPC Pest Services is the company you need to take care of pests quickly and effectively. Our top-notch termite solutions and mosquito and mole treatments keep the outside of your home as comfortable as the inside. You can even choose routine…
Rating breakdown from customer reviews
4.7
220 reviews
Customer reviews for OPC Pest Services - Pest Control & Exterminator, Lexington, KY
James Wrigh
Technician Caleb was very professional, knowledgeable, and did an outstanding job!
Provider response
Thanks for taking the time to share your positive experience. We truly appreciate it!
Gerry Sisco
Lucas was very courteous and friendly. Called ahead of time to let us know right when he would be at our house.
Provider response
We are thrilled to learn that you had a positive experience with us!
David Demaree
Professional
Provider response
Thank you so much for leaving us a stellar review!
Nanette Abrams
Mason the technician that arrived at my house was informative and nice. Explained what he was doing and why. When the treatment was completed he gave me a summary of what he did, how he treated the issues and what to expect.
Provider response
Your feedback is highly appreciated. Thank you for the review!
Rashed Mohammed
Great guys to work with. Amazing service
Provider response
We appreciate the kind words and are glad we could provide you with a positive experience!
Daniel St Louis
We would've thought we would get a little more for the money we are paying for all of this. The first initial service we were told we would get information on what we need to do or not do to assist with keeping bugs and stuff out of the house as well as the outside perimeter and how we need to keep the yard. Initial price was just a little over $200. That service was no different than the every other month service which is $119. Outside mice traps over $120 for 4. Mosquito traps and yard spray $79 a month from April thru October and this is a year contract for all of this. This may be the only year we will do this as we will look for something a little less expensive. Rough price for all of this $1,611.00. We paid roughly $300 give or take for the last pest control this is without the mice and mosquito service.
Provider response
Thank you for your honest feedback. We truly value every customer and never want anyone feeling like they didn’t receive the value or information they expected from our services.<br><br>We do apologize if the initial service did not feel different enough or if we failed to fully explain the breakdown of services, expectations, and recommendations for your home and property. Our goal during the initial visit is not only to complete treatment, but also to identify conditions that can contribute to pest activity and help educate homeowners on preventative measures both inside and outside the home. It sounds like we could have communicated that more clearly in your case, and for that we sincerely apologize.<br><br>The pricing for the initial service is typically higher because it includes the more intensive first-time treatment, inspection process, product application, and setup needed to establish protection around the home. The recurring services are maintenance treatments designed to continue that protection over time. Services such as mosquito control and exterior rodent stations are separate add-on services due to the materials, monitoring, and ongoing maintenance involved throughout the season.<br><br>That being said, we absolutely understand wanting to feel confident in the investment you’re making for your home and family. We would truly appreciate the opportunity to answer any questions, explain services in greater detail, or see if there’s anything we can do to improve your experience moving forward. Please don’t hesitate to reach out to me directly at 502-727-8524. I’d be more than happy to personally assist in any way I can.<br><br>Thank you again for the feedback and for giving us the opportunity to service your home.
Danl Hall
Had a little confusion on scheduling. After that was resolved, OPC did what was ordered and the tech communicated very well with me. Looking forward to the ongoing service.
Provider response
Hi, Danl. Thanks for taking the time to share your positive experience. We truly appreciate it!
Jack Murphy
Isaac, the Technician was great. He did an awesome job. My issue with OPC continues to be their lack of advanced notice to plan the service.
Provider response
Thank you so much for your review and your kind words about Isaac. We agree - he’s great! We do send out several notifications about when Isaac (or any technician) will arrive at a customer’s home or business. But, after speaking with you, we understand you would like some additional notifications. We have noted that in your account and will do whatever we can to accommodate your request. Thank you for being a loyal customer – we don’t take it lightly.
Karen Gibbs
OPC is professional and actually cares about you as a customer. I feel they go above and beyond to ensure your home is pest free and you are satisfied with your service.
Provider response
We are thrilled to learn that you had a positive experience with us!
Michele Rubino
This company is reliable, reasonably priced and does what they say they will do! But, the best part of all is their employee, Mason! He is so kind, knowledgeable, flexible and helpful!!!
Provider response
Hi, Michele. Thank you so much for leaving us a stellar review!
Ali Vogel
We have been approached by several pest control companies. I refuse to switch because Dashaun is a great technician and person! Highly recommend.
Provider response
Hi, Ali. Your feedback is highly appreciated. Thank you for the review!
Debbie Rogers
DaShaun is extremely thorough, professional, and personable. Had to reschedule several times due to a conflict and Deshaun was very accommodating.
Provider response
Hi, Debbie. We appreciate the kind words and are glad we could provide you with a positive experience!
Ellen Davenport
Mason always does a great job with our pest control. Always on time and always so kind! Highly recommend. Wouldn’t use any other pest control company. Long time customer! Highly satisfied!!
Provider response
Hi, Ellen. Thanks for taking the time to share your positive experience. We truly appreciate it!
Sheena Brown
Dashuan had been treating my house for a while now and has done an amazing job with getting rid of roaches he is very kind and listens very well when I tell him anything new that is happening and he gets right to the bottom of it. I highly recommend him for any service u may have.
Provider response
Hi, Sheena. We are thrilled to learn that you had a positive experience with us!
casey messmer-Cotterell
Deshaun W came to my residence today and was very professional, prompt, and efficient. I received notification he was on his way (which I’ve been told I’ll get that before and in past that hadn’t been the case.) Not only was I notified he was on his way, he came to my door to let me know he was actually there (again not always the case) I was very satisfied with the work he did for me today and on my next visit I’m planning on calling and requesting his services again. I’d give 6 stars if I could!!
Provider response
Hi, Casey. Thank you so much for leaving us a stellar review!
Lorrain Toomey
We have used OPC for a few years now. Mason takes really good care of us. He calls or texts before every treatment to make sure we don’t have any concerns. We have had nothing but excellent service and will continue to use them.
Provider response
Hi, Lorrain. Your feedback is highly appreciated. Thank you for the review!
Claire Wessel
Lauren is the best!! She is extremely well versed in knowledge and she is always kind to our office staff at The Wyatt! Highly recommend OPC!
Provider response
Hi, Claire. We appreciate the kind words and are glad we could provide you with a positive experience!
Adrianne Duncan
Mason is hands down the best. He is always a phone call away and takes care of any issues that come up. highly recommend OPC.
Provider response
Hi, Adrianne. Thank you so much for leaving us a stellar review!
Anton Folz
Amazing amazing amazing service at our location from OPC! Mason, the technician is super friendly, kind, knowledgeable and easy to schedule with. We receive great service from OPC monthly. Mason is always right on time. I would and do highly recommend contacting OPC for all your pest control needs. Preventative service is also a great idea for your home or business. If you call/contact them on or around the Georgetown, KY area, ask for Mason!
Provider response
Hi, Anton. We appreciate the kind words and are glad we could provide you with a positive experience!
Travis Angel
Mason is very professional and awesome at his job.
Provider response
Hi, Travis. We are thrilled to learn that you had a positive experience with us!
Stewart Atwood
I have been using for years. They have always done excellent work and been there when needed. Mason Cooper is the best. He always checks to make sure I am getting what is needed!!
Provider response
Hi, Stewart. Your feedback is highly appreciated. Thank you for the review!
Adam Varney
Been using this company for years have had 0 ants since using them even moved houses and they got rid of the ants here also Mason Cooper is our service guy he is always friendly and prompt if we have any problems I send him a text he’s right out best pest service company I’ve used recommend them to everyone
Provider response
Hi, Adam. Thanks for taking the time to share your positive experience. We truly appreciate it!
Lisa Hemsley
Caleb F. with OPC is wonderful! He’s thorough, friendly, professional and prompt! Would highly recommend !
Provider response
Hi, Lisa. We are thrilled to learn that you had a positive experience with us!
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Treatment and cost guides before you call
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