About this provider in Spokane
Locally owned and operated, we specialize in many aspects of Lawn Maintenance including fertilizer, weed control, mowing, aerating, power raking, irrigation, and pest control. We offer both residential and commercial services in the greater Spokane area. Call us today to find out more about our…
Rating breakdown from customer reviews
4.9
126 reviews
Customer reviews for Automated Lawn & Pest, LLC
Vern burch
This company stands out amongst the rest for honesty-work ethic-and a fair day's work for a fair day's pay, this should be the name of this company. Thanks to Jeff the owner for his prompt attention to detail and job follow through. I would recommend this company without reservation to anyone seriously intent on getting every cent they pay returned with like attention to detail. Great job on my Hydroseeding lawn preparation - the first step to a great lawn.
Julie
I highly recommend Automated Lawn & Pest. They did a variety of services to fix the problems we were having getting our grass to grow in such unfavorable conditions. What a huge difference they made to encourage grass growth and our lawns look beautiful! I appreciate how professional, knowledgeable, courteous, and hard working they are. It is easy to share Automated Lawn & Pest with others when the service and results are so good!
Jean Maffia
Josh and crew were efficient, friendly and did a great job on installing sprinkler system
Mary Berklund
Marko's sprinklers came out and reviewed our sprinkler system letting us know which heads needed replacing and shutting off one for us. We were very pleased with the thorough review of our system and his professionalism.
Tina Easley
The gentleman who came out was amazing, thorough and explained everything he did! He made all our sprinklers work perfectly and our lawn is looking amazing this summer! Thank you!
Dan
This owner guaranteed a great lawn and promised to return to reseed if lawn did not come in great, after his operations mgr visited he said the lawn needed a reseed as it was not even close to their standards, another $100 for fertilizer and lawn was still horrible, now they ignore me and $5k wasted on new lawn, do not trust these people as they make empty promises and take your money with horrible results
Provider response
Dan, I’m sorry to hear you’re unhappy with the hydroseed.<br><br>We only performed the prep work.<br><br>We made recommendations to ensure you maintain our guarantee.<br><br>We suggested we adjust the sprinkler system, but you declined, even though it was part of keeping your warranty.<br><br>We recommended treating for chinch bugs, but you declined.<br><br>We recommended our turf guard program and seasonal aeration, but you declined.<br><br>Dan, lawns require maintenance.<br><br>We don’t simply plant grass without considering the needs of the lawn.<br><br>We certainly haven’t ignored you; we’ve been trying to help.<br><br>Now, please stop criticizing our small business online on every platform you can find.<br><br>We’re not offering free services; we’ve provided you with solutions that you declined.
Will Tills
I had a terrible experience at this place. I tried calling the office multiple times, but they didn’t get back to me. When I expressed my frustration about not getting a call back, they told me to stop calling and wouldn’t help me out. The office staff sounded very unprofessional and rude.
Provider response
We have no record of the interaction you’re describing. We reviewed our phone records for the day in question and found no missed calls or unanswered calls matching your claim.<br><br>This is also the first and only review from this account, and we have been unable to identify you as a customer in our records.<br><br>If this review was left in error or is intended for another business, we ask that you remove it. If you believe you have contacted us, please reach out with your name, service address, or phone number so we can investigate further.<br><br>We take customer service seriously and are always willing to resolve legitimate concerns, but we also believe it’s important that public reviews accurately reflect real customer experiences.
Jessica Bradshaw
Erbie was the BEST!!! Efficient and a clear expert in his position!!!
William Davis
Technician did repairs & adjustment. I did not see Technician before or after said repairs.
Provider response
Hi William,<br><br>Thank you for your feedback. I apologize that the repairs were not reviewed with you after the work was completed. We always strive to communicate the work performed and ensure our clients are satisfied before leaving the property.<br><br>I'd be happy to have Don return as soon as possible to walk the repairs with you in person, answer any questions, and make sure everything is operating as intended. We value your business and want to make sure you're completely comfortable with the work that was completed.<br><br>Please give our office a call or reply here with a good time, and we'll get a visit scheduled right away.<br><br>Thank you,<br><br>Jeff James<br>Automated Lawn & Pest
Leanna Law
My name is Barb,and l have struggled since 2003 to find a company to service my lawn. It has been a struggle until now. This company met all my expectations and more!... Thier performance was excellent, They did not waste time.the crew was friendly and listened to my needs. Thier prices were reasonable and the entire staff was a joy to work with. Help sending review from a friend
Deni Luna
I cannot say enough good things about this company! Their customer service is off-the-charts great. Highly professional. Knowledgeable, outstanding ability to problem solve with a smile.
Provider response
Hi Deni,<br><br>Thank you so much for the kind words and for taking the time to leave us a review. We truly appreciate it!<br><br>Providing great customer service and helping our clients find solutions is something we take a lot of pride in, so it's wonderful to hear that your experience reflected that. I'll be sure to share your feedback with the team—they'll be thrilled to hear it.<br><br>Thank you again for trusting us with your property. We look forward to working with you for many years to come!<br><br>Jeff James<br>Automated Lawn & Pest
Vickii Schwalm
On time, very polite and efficient. I will definitely be using automated lawn again! I lowered my rating because I talked to a man this morning and he was of no help and rude. I'll be finding another company.
Provider response
Thank you for the awesome review! We’re glad our team was on time, polite, and efficient. We really appreciate you choosing Automated Lawn, and we look forward to working with you again!
Brian Teeter
Worker showed up on time to work on the system. I was working from home, he didn’t bother me while working. Did a good job, fixed the issues and I would recommend. They Installed the system originally and did a good job.
Billie Kerr
Spencer was very pleased with how everything went
S Mitchell
You guys are the best. Good honest service. Donnie, a good guy, knows what he’s doing.
Ray Torella
Was glad to see their red truck stop in front of my house yesterday after. Zack abd his 2 day new helper did excellent. Same as all lasr year. Above and beyond for rhis picky customer.
Nicholas Allard
The best team out there! Totally recommend!!
Provider response
🤙appreciate this
John Marvin
My driveway gets shoveled every time it snows. Love it!
Provider response
Thanks so much for the kind words! We’re really glad you’re loving the service—and we’ll keep making sure your driveway gets cleared every time it snows. Appreciate you!
Giant Schnauzer
They came out on time, did an excellent job, even trimmed back a tree. I was very happy with the job that they did.
Provider response
Thank you for the great review! We’re glad our team arrived on time, did an excellent job, and even helped by trimming back the tree. We really appreciate your business and we’re happy you were pleased with the work—please reach out anytime we can help again!
Tenaj Paradiso
Quick, fast, friendly and so easy to work with! Highly recommend!
Provider response
Thank you so much! We’re glad everything was quick, easy, and friendly—exactly what we aim for. We really appreciate the recommendation and look forward to helping again anytime!
Ashley Thornburg
I called knowing nothing about having a company come do an insect spray in/on my house. I called and spoke with Zach who was super knowledgeable and helpful answering all my questions regarding pets and safety. I was surprised to hear that they would spray not only my house but my shop and garage inside and out at no extra cost! Zach ended up being the one to come out and spray and was super professional, thorough and again answered 50 more of my questions 😆 he was great! We are very happy with our service and got set up with quarterly sprays to keep the pests out! 🕷️🐜🪳
Provider response
Thank you so much for the detailed review! We’re really glad Zach was able to walk you through everything—especially around pet safety—and answer all your questions (even the extra 50 😄). We’re happy to hear you were pleasantly surprised that we could take care of your house, shop, and garage inside and out at no extra cost. Thanks again for choosing us, and we’re excited to keep everything pest-free with your quarterly service! 🕷️🐜🪳
Gordon Nealy
I moved to Spokane 3 yrs ago and this is by far the best company I have ever used! Communication is spot on and quality of service is definitely best I've seen! Highly recommend!!
Provider response
Thank you so much, Gordon! We really appreciate you choosing us since moving to Spokane, and it means a lot to hear we’ve been the best company you’ve used. We’re glad our communication has been spot on and the service quality has stood out. Thanks again for the recommendation—we look forward to keeping it up!
Walnut Corners
They always do a great job fixing our Sprinkler system and opening and closing it each year.
Provider response
Thank you for the great review! We really appreciate you trusting us with your sprinkler system year after year. Glad to hear the repairs—and the annual opening and closing—have been going smoothly. We’re always here if you need anything!
Deni Luna
Cheerful, professional service. They went above and beyond. Very reasonably priced for the service provided.
Provider response
Thank you so much for the kind review! We’re glad you enjoyed the cheerful, professional service—and we really appreciate you noticing the extra effort. Happy to hear the pricing felt reasonable for the work provided. We’d love to help again anytime!
Matthew Herman
Would never use anyone else! Thanks especially to Don, who always does such a great job.
Provider response
Thank you so much! We truly appreciate your loyalty, and we’ll be sure to pass the shoutout along to Don—he’ll be grateful to hear it. Thanks again for choosing us, and we look forward to taking care of you anytime you need us!
Cecilia Rice
Sprinkler blowout by Michael was great!
Provider response
Thanks for taking the time to leave you feedback! Jaron and Taylor are hard workers and we are so fortunate to have them on our team!
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Treatment and cost guides before you call
Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.