About this provider in Kennewick
Here at Birch's lawn Care, we know that your landscape is one of the most visible and important features about your property. We offer a landscape maintenance program that is customized to fit your needs; from homeowners looking to spend less time working on their yard, to landlords wanting to protect their…
Rating breakdown from customer reviews
4.8
67 reviews
Customer reviews for Birch's Lawn Care, LLC
Matthew McClendon
Birch did a spring service automatically that I wasn’t aware of. When I called and asked if they could cancel my subscription so I could use them as needed, they not only canceled it they also cancelled the invoice that I owed for the service. Chuck was very nice and respectful about everything!
Provider response
Thanks for the review, Matthew. We’re glad Chuck was able to help resolve the situation and take care of everything for you. We appreciate your feedback.
Luke S
Same time, every week, always reliable. Front and back done efficiently and done right. 30 minutes in what took me 4 hours lol incredibly reasonable price especially for the size of my yards. I wish I chose this route years ago. Missed alot of Football loll
Provider response
Appreciate it Luke! Thanks for letting us help you enjoy football :)
Jamie Henry
Going on four years with Birch’s and STILL love the company. My lawn looks amazing, I walk in it confidently barefoot, and am SO happy with Birch’s help with that and the bug maintenance! Thank you!!! Chuck, your company is awesome! I can’t remember her name who came out recently, but I was supposed to put her name here for a shout out. My bad. :)
Provider response
Thanks Jamie! We are happy that you are so pleased. I will pass along your good words to Jordyne :)
James Davis
Clean and air conditioning
Provider response
Thank you!
Talia Holden
Affordable, great work, timely responses, this company is amazing!
Provider response
Thank you for your kind review!
Gina Nielsen
I used Birch Lawncare for about 5 weeks just as a temporary solution for when we were not able to. They were so nice and professional in all areas! And they did an excellent service and quick. The owner, Chuck, even came out and helped me set up my irrigation schedule which I really appreciated at no extra cost. Just above and beyond. I felt like they actually cared. Thank you so much Birch Lawncare for taking care of our lawn.
Provider response
Thanks so much for the kind word Gina, It was our pleasure to help out. <br>
Lon Star
This is the first year I have used Birch's Lawn Care. My grass is the most beautiful green, weed free grass I have ever had. The people at Birch's are super friendly and professional. I recommend Birch's to everyone who wants to have a great looking lawn.
Provider response
Thanks Lonnie, <br>It is very much appreciated. We are so glad you are pleased with your service :)
casey saddler
I really wish I had taken a before photo to show just how patchy my lawn used to be. I've only had one treatment done so far about two weeks ago, and the improvement already is incredible! Very affordable prices to.
Provider response
Thank you for sharing your experience! We’re so glad to hear you’re already seeing such a big difference after just one treatment. Can’t wait to see how your lawn continues to thrive and we appreciate the kind words about our pricing too!
Matt Willden
A first class lawn care service. Great attention to customers, nice proactive communication, friendly techs. I give them the credit for the beauty of our lawn. When we moved in the backyard in particular was perhaps more weeds than grass. Birch’s treatments flipped that until - as we move out, I can’t see a weed out there. Thank you!
Provider response
Thank you for the amazing review!
Alexander Shur (Alex)
I used Birch's Lawn Care for pest control. Chuck is very professional. Very communicative. Chuck showed me what he will be using, and walked the property with me. We went over some problem areas with pests, and then he went to work. Done in about 30-45 minutes. No mess, and all nests cleaned up! I will definitely be utilizing himagain.
Provider response
Thanks so much for the review Alex, and happy you are pleased with the service
Victor Lo
(1) What a mess! Disappointed with Lawn Aeration Service – A Lesson to learn that the whole yard had thousand ton of unsightly plugs scattered all over the grasses after the service was done. The owner claimed that those plugs are having nutrients. It really looked awful, like my lawn had been stomped on by a herd of animals. They become harden even after two rains and so difficult to clean them with lawn mower. It is impossible to decompose naturally any time soon. The final result looks far from acceptable. The owner should offer the cleanup option in price quote description for removal. (2) The grass cutting agreement had been canceled soon after first mow. Because the jobs were roughly done with uneven cutting, missed areas, lack of attention to details and did not trim along all the garden bed edges at all which we could not believe with our own eyes. Poor workmanship. Response to owner: (1) Not truthful. The owner had never informed me anything about plugs, he did write about marking the sprinkler heads with flags in the quote description. That was all. (2) The date for cutting grass service showed sunny and warm. The ground was dry not muddy at all. As a professional owner, he should look into it without taking side of his own employees. Your guys did lousy jobs for this service. What we got was low standard workmanship, nothing overstated.
Provider response
Hi Victor, <br> We’re sorry to hear that our services didn’t meet your expectations.<br><br>Regarding the **aeration**, we always inform customers in advance that core plugs will remain on the lawn. This is a standard part of the aeration process, and the plugs naturally break down over time to return nutrients and organic matter to the soil. While we understand they may look unsightly at first, this is a short-term effect with long-term benefits. At this time, we do not offer a plug removal service, but we appreciate the feedback and will consider clarifying that more in future service descriptions.<br><br>As for the **mowing service**, this was your first cut of the season during a particularly wet spring — which can affect both appearance and precision. While we aim for a high standard on every visit, wet conditions do pose challenges. We're sorry you felt the quality was not up to par, and we respect your decision to cancel after the first service.<br><br>We always strive to provide quality work and clear communication, and we regret that we weren’t able to meet your expectations this time. We appreciate your feedback and will use it to continue improving.
Ryan Rumley
These guys did an awesome job and were reasonably priced. Will definitely use there services again!
Provider response
We are so glad you are pleased with the work and look forward to working with you again. :)
Kay Marker
Birch's provided me with consistently good lawn care! Issues (weeds, crabgrass, etc) were effectively and readily handled. The regular lawn crew were personal, responsible, nice, and always did quality weekly work!!
Provider response
Thank you so much for the review Kay you have been a pleasure to work with. :)
Mary Dorrego
Birch's Lawn Care is doing a wonderful job of maintaining our yard. They really know how to cut grass so that it becomes thicker and stays greener. They work magic. The crew is always on time, and their equipment is quiet and efficient. Great job!!!!
Provider response
Thank you so much for the kind words and the 5 start review Mary
Eric Al
Reliable lawn care. Reasonably priced!
Provider response
Thank you so much for your 5-star review Eric! We're thrilled to hear that you found our lawn care services reliable and reasonably priced. Your satisfaction is our top priority, and we appreciate your support. Looking forward to serving you again!
Lena Moss
Ive used Birch's Lawn Care for my weekly yard maintenance. Never had any issues. Yes I do recommend hiring them if you are in need of maintaining a beautiful lawn!
Provider response
Thank you so much Lena, We appreciate you.
Judy Fryer
I called March 4th. They said they would be here Friday the 8th after 1:00. No one showed. No phone call, no text. I Won't call again.
Brenda Nelson
Love my Birch's lawn care folks. They are reliable, courteous and do a great job. Along with taking great care of me and doing some extras along the way. I also use them for sprinkler blowout . I am always confident it will be done correctly so that there will be no problems. Highly recommend Birch's.
Provider response
Thank you Brenda, that means a lot to me and the team.
John LaFemina
Birch's is a reliable, trusted lawn care company that has taken remarkable care of our lawn for many years. They are very reasonably priced, deliver outstanding customer service, and help make our lawn "shine," and that really enhances our enjoyment of the property. Recommend without hesitation!
Provider response
Thanks so much John for the kind words. We have enjoyed working on your lawn over the years.
Hayley Houtrouw
Chuck cancelled our appointment without notice. Very rude and unprofessional.
Provider response
Hello Hayley, We can not find you in our data base. Are you a current client of ours? We could not have made an appointment with you without having you in our scheduling software.
Christopher Busby
I was very excited to work with this company to get some cleanup done on my property. I initially contacted the company on their website, and Chuck was quick to respond and sell me on a fertilizer for my lawn, with the promise to come and give me a quote for landscaping and cleanup. Unfortunately that never happened. They performed the fertilizer treatment, took my money, and I didn’t hear from Chuck again until today, 2 weeks later, telling me he couldn’t help me. This was after multiple inquiries from me asking if this was still going to happen. I should have cut my losses sooner and contacted a different company. I cannot recommend this company on the basis of not performing work, and extremely poor communication.
Provider response
Apologies for your experience Chris and I understand the frustration and hope we can make up for this in the future.
nola lobdell
THEY ARE ALWAYS ON TIME AND DO A GREAT JOB, EASY TO GET ALONG WITH HARD WORKER.
Provider response
Thank you Nora, we are so happy you are satisfied with your service.
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Treatment and cost guides before you call
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