Provider profile

Lawn Doctor of the Roanoke Valley

4.6 stars from 54 customer reviews · 3539 Shenandoah Ave NW, Roanoke, VA 24017

  • 4.6 out of 5 stars
  • 54 customer reviews
  • Roanoke, Virginia
  • Open 7 days, Early hours, Evening hours
4.6
Rating
54
Reviews
Yes
Claimed
Yes
Website

About this provider in Roanoke

The biggest difference between Lawn Doctor and other lawn care providers is that we care more; the kind of caring that can only come from being local, and part of the greater community. If you are looking for a beautiful, healthy lawn that is free of mosquitoes and ticks, we have got you covered.

Rating breakdown from customer reviews

4.6

54 reviews

5
45
4
2
3
1
2
1
1
4

Customer reviews for Lawn Doctor of the Roanoke Valley

DA

Donna Anderson

6d ago

I like that they give personal service. You can feel like you can call them and get a call back almost immediately with questions you have. I am very satisfied and highly recommend.

ME

Mark Emick Sr.

1mo ago

Timely professional service!

Provider response

Thank you so much, Mark Emick Sr.. We are proud to serve the Roanoke community and are thrilled to know you are happy with the service you received from Lawn Doctor of the Roanoke Valley. Your feedback encourages our team to keep delivering the attentive care and strong results our customers expect.

DA

Douglas Anderson

2y ago

I had my yard looking very good before Lawn Doctor but due to my age and medical issues I needed some help with the fertilizer applications. Everything was fine as long as it was raining. My problem is this. A few weeks ago in the middle of a drought and heat wave they came and fertilized the yard. They had to know I didn’t have an irrigation system due to the fact the yard was definitely in distress. At the very least they should have asked me if I still wanted the treatment and if I did they should have told me that I had to water it. Looking at my neighbor’s yards which haven’t been watered either my yard looks a lot worse and it doesn’t look like it will come back. This last treatment did it in. I’ll have to hire someone in the fall to fix it which will probably be very costly. If you use them you will have to watch out because they put their bottom line ahead of results.

Provider response

Good Morning Mr. Anderson<br><br>I emailed you a copy of the Summer Service info we leave after the service and what we did on that service. We don't put down any fertilizer on our summer or late summer services due to the higher temps and lack of rain we normally have during the summer months. The Summer and Late Summer Services are both stubborn and grassy weed control application only in which we just spot spray for these problem weeds.<br><br>The temps have been higher then normal this summer with very little rain that is why your lawn is not doing well . We have seen these conditions many times over our 40 years of working in the valley and in most cases the lawns will recover once we get to fall.<br><br>I have stopped any future services and if you need any help in the fall helping the lawn recover please let us know.<br><br>Thank You Shawn<br>Lawn Doctor Roanoke VA

SB

Shawn Burns

2y ago

Good service with friendly people. Always professional in their dealings with us.

KG

K G

2y ago

Rude and short with me

RF

regginal friday

2y ago

Excellent company. Great work ethic. On time and they do great work. Greatly recommended!

NR

Nancy Reid

2y ago

I have used Lawn Doctor for several years. I have found the company and staff friendly and professional. Their services are reasonably priced, performed on time and very effective.

SE

Scott Evans

2y ago

Outstanding service. And the best mosquito abatement method and secret sauce.

BH

Becky Horton

2y ago

On schedule. Provide excellent service.

RC

Rick Clark

2y ago

I love seeing the Lawn Doctor trucks pull up! My lawn has never looked better! It is thick and green with their programs they have!

KS

Karen Shelton

2y ago

Great lawn service. Lawn looks great. No problems. Also on time and professional. Hassle free.

BS

Bruce Stewart

2y ago

I have used them for many years. The lawn is looking better and better.

VD

Victor Delapp

2y ago

Great company and communication!!

JJ

Joseph Journiette

3y ago

Total of 3 services or applications have been provided by Lawn Doctor since inception. As a detailed observer, the overall service and ultimate outcome has been extremely gratifying. The timing of the applications appears to be justifiable and the representatives are genuinely professional and provides attention to details. Most certainly, I will continue utilizing the service.

S&

Shawn & Dawn Ray

3y ago

Wonderful service.

KS

Karen Shelton

3y ago

Lawn Doctor does a great job. They always come on time. My yard looks great !

NT

Nick Tarzia

4y ago

Absolutely the best lawn company in the roanoke area.their process is the best as my yardstays weedfree and green the entire season without irrigation and through the hot spells. I highly recommend lawn doctor

MS

Michele Strayer

4y ago

I have used Lawn Doctor for many years. They have been very professional in their dealings. I can depend on their service. I never have to worry about my lawn from early spring through the fall for making sure it is free of weeds and I get the added benefits of fertilizer for my lawn to make it look great throughout the summer.

SF

Shirley Fainter

4y ago

I have been a Lawn Doctor customer for at least 30 years. They have always given excellent advice and service and my yard looks like it is being maintained by a professional. If take their advice and water regularly, you can't go wrong with them.

SB

Shawn Bumbalough

4y ago

I've been with Lawn Doctor of Roanoke Valley a couple of years now and have been very satisfied, actually impressed, with their level of conscientious, hometown professionalism. For me, this amounts to a genuine balance of competence, responsiveness, fairness, and just plain kindness - not the artificial "customer service" type, but a flavor that's warm and real. There's a sense of true honor here. They've provided regular lawn fertilization and weed control, with occasional liming and overseeding, not to mention helpful consultations or referrals re problem areas. Because of poor soil, my lawn still has a ways to go, but I'm seeing progress. They've truly been a refreshing, trustworthy replacement for my previous, well-known provider, with whom I endured a season of disappointment. In my experience, the folks at Lawn Doctor of Roanoke Valley actually do what they say, when they say. I simply couldn't, wouldn't, recommend anyone else.

EF

Eric Frederick

4y ago

I used a national company for a number of years and my lawn kept getting worse and worse. Switched to Lawn Doctor three years ago. Saw immediate improvement. Now my lawn is the best one in the neighborhood or at least that is what the neighbors say.

SL

SHEREE LEMON

4y ago

They seem to be very professional. However, do not get to talk with the techs since never know when they will be coming. Would be nice to know and be able to discuss things about our lawn with them. For the money, the treatments do seem to keep dandelions and most weeds under control, compared to our neighbors yards how they look.

DA

Don Anger

4y ago

Been using Lawn Doctor for years. They have provided excellent service on time and with quality. Always responsive to questions and concerns.

GC

Gene Chewning

4y ago

👍

CM

Carol Marnell

5y ago

Very professional and was so willing to help when my husband was diagnosed with Prostate cancer last summer

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