About this provider in Roanoke
Bug Man Exterminating is a locally owned pest control company serving Roanoke, Virginia, and Southwest Virginia since 1994. Our experienced exterminators provide reliable residential pest control and commercial pest control solutions throughout the Roanoke Valley. We specialize in pest control services, including…
Rating breakdown from customer reviews
4.8
993 reviews
Customer reviews for Bug Man Exterminating
Joanne Marshall
He was courteous, listened to my specific needs, and was happy to help. I say, he is a keeper!
Maryam Dana
He is a hard working , considerate young man man who pays attention to my requests.
Provider response
Thank you for your kind words! We're delighted to hear that our team member provided attentive service and met your requests. Your feedback is truly appreciated!<br><br>Bug Man Exterminating
Reeda Miller
Fast and reliable service. Very polite technician.
Sarah Nirewicz
Great and fast service!
jeff Moore
Corey, spray for yellow jackets and said let him know if you see them return. He also gave me an estimate on termites treatment. I did see yellow jackets return so I called Corey, and he stopped by and sprayed again. We will see how this goes.
Provider response
Thank you for sharing your experience! It’s great to hear that Corey was responsive to your needs regarding the yellow jackets and provided an estimate for termite treatment. We appreciate your patience as we work to resolve the issue. If you have any further concerns or updates, feel free to reach out.<br><br>Bug Man Exterminating
Bryan Aguirre
Great Service, Matt takes his time to make everything perfect!
Martha Allman
Friendly. On time. Likes dogs!
Mary Moore
Very professional
Provider response
We appreciate your business. Thanks so much!
Rev. Christopher Bowen
Professional, punctual and polite. Always a pleasure to work with Bug Man.
Jon Graff
Great job, very thorough
Michael Johnson
Josh was great got the work done quickly and efficiently.
Estella Kempfer
I am pleased with Michael’s level of professionalism and friendly demeanor. I have not seen any of the furry creatures since MICHAEL has been coming.
Margaret Thacker
Long time customer. Cory is always friendly and accommodating.
Kimberly Welch
We had a yellow jacket removal done under our porch and he had permission to remove a board if necessary but the porch was left completely banged up and pieces of wood all over area with nails and nest still laying there with no clean up. For $300 I thought it would be better done. Bees are gone though
Provider response
First and foremost, we sincerely apologize for your dissatisfaction with the service we provided. Unfortunately, we’re having difficulty locating your account using the name shown here, but we would absolutely appreciate the opportunity to make this right.<br><br>Mrs. Welch, please contact our office at 540-345-2200 and provide any additional information that may help us locate your account. We look forward to speaking with you and resolving your concerns.
Sherry Minnix
Caleb is always so courteous and very nice to work with.
Provider response
Thank you for your kind words! It's wonderful to hear that Caleb provided you with such courteous service. We appreciate your feedback and are glad you had a positive experience.<br><br>Bug Man Exterminating
Chris Keaton
Why in the wold would anyone in their right mind choose any company other than Bug Man Exterminating. Professional, friendly and effective. Our bugs are dead because we called RED!!!!
Provider response
Thank you for the fantastic review! It's wonderful to hear that you found our team professional, friendly, and effective. We're delighted to know that your bug problems have been resolved. Your support means a lot to us!<br><br>Bug Man Exterminating
Robert W
Outstanding service and exceptional customer care. From the moment we contacted them, Bobbie was professional, courteous, and responsive. Their response time for getting our issues scheduled to address our pest control needs was impressive. Matt was our technician and thoroughly explained the treatment process and answered all of our questions with patience and expertise. The level of professionalism and attention to detail demonstrated throughout the service exceeded our expectations so much that we will use them for other future needs. We highly recommend Bug Man to anyone looking for reliable, efficient, and customer focused pest control services. Thank you so much to Daniel, Bobbie and Matt for such an excellent experience!!!
Provider response
Thank you for your wonderful review, Robert! It’s great to hear that Bobbie and Matt provided you with exceptional service and support throughout your pest control needs. We’re thrilled that their professionalism and attention to detail made such a positive impression. Your recommendation means a lot to us!<br><br>Bug Man Exterminating
Pat C
Attention to all areas and will ask if there are problem areas. On time and efficient.
Provider response
Thank you for your feedback! It’s great to hear that you appreciated the thoroughness and efficiency of our service. We always strive to address any specific concerns and ensure timely assistance. Your input is valued!<br><br>Bug Man Exterminating
Sean Penney
Cory Neighbors does a great job providing the 4 Seasons Pest Service.
Provider response
Thank you for your kind words! We're delighted to hear that Cory provided excellent service during your experience with us. Your satisfaction is important, and we appreciate your feedback!<br><br>Bug Man Exterminating
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Treatment and cost guides before you call
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