Provider profile

All Pest Control Inc

4.9 stars from 332 customer reviews · 7629 Williamson Rd, Roanoke, VA 24019

  • 4.9 out of 5 stars
  • 332 customer reviews
  • Roanoke, Virginia
  • Open 5 days/week
4.9
Rating
332
Reviews
Yes
Claimed
Yes
Website

About this provider in Roanoke

Established in 2012, All Pest Control Inc. safeguards homes and businesses in Roanoke, VA from a range of pests. Their family-owned team offers modern solutions to eliminate unwanted insects, rodents, and termites, promoting a healthy and protected environment.

Pests handledbeestube
Praised forthorough
Methodsthe spray servicesprayed

Rating breakdown from customer reviews

4.9

332 reviews

5
321
4
6
3
3
2
1
1
1

Customer reviews for All Pest Control Inc

GS

Gary Shelton

5mo ago

They came but did not do a thorough inspection. I had already found lots of wings on my window sill. I ask if he was going to inspect around the house so he went to the basement and found a tube. We paid for the spray service but again they were not thorough and we had to call them to come back to finish where they did not treat. After the treatment they said they would come back in 3 months to verify the treatment worked. We have not heard or seen them since. I'm very disappointed.

Provider response

We appreciate your feedback and sincerely apologize for the experience you had with our service. It’s concerning to hear that the inspection and treatment were not up to your expectations. We strive for thoroughness, and it’s clear we fell short this time. Your comments will help us improve our training and service protocols. Please reach out to our office directly so we can address this issue and rectify the situation.

A

Alanna

5mo ago

This company is good at what they do and for a good price. Professional service from every point of contact. Ebben is both knowledgable and informative.

Provider response

Thank you, Alanna — we appreciate your kind words. We're glad you found our services professional and well-priced, and that Ebben was knowledgeable and informative. We look forward to assisting you again whenever you need us.

RL

Robert Love

11mo ago

I want to give a huge shout out to Ebben. Service is one thing, but where he really went above and beyond was explaining the pest situation I was dealing with. He explained what insects were present in my yard, why they were there, and what I could do to prevent them in the future. He could've easily shown up, sprayed the yard, and left. Instead, he went above and beyond.

Provider response

Thank you for your fantastic feedback, Robert! We're thrilled to hear that Ebben provided you with such thorough and informative service. It’s important to us that our customers feel knowledgeable about the pest control process. We appreciate your recognition of his efforts and are glad he could help you find solutions for your yard. Your support means a lot to us!

TM

Tyler McKinney

1y ago

I’ve got a Yellow Jacket nest and a bell hornet nest in my walls , I called and they were very prompt to come out and assist in my issue. The tech that came out was very knowledgeable and friendly and explained the entire process from start to finish I highly recommend this company over the other ones you can’t go wrong!!

Provider response

Thank you for your fantastic review, Tyler! We're thrilled to hear that our team was prompt and knowledgeable in addressing your pest issue. Your recommendation means a lot to us, and we strive to provide great service to all our customers. If you need any further assistance in the future, don’t hesitate to reach out.

RM

Rachael Miner

1y ago

Update: For the second time All Pest Control has saved the day! I looked out my office window to find a hornet's nest. It was a decent size so I called up All Pest Control and in less than an hour they had someone on the way to our home to deal with issue. Travis was once again fantastic and so kind. Our dog was about ready to go home with him for loving on her. Another great experience and we cannot thank you enough. All Pest Control will always be my first call for pests of all kinds! My husband and I called several pest control companies in the area after our deck and screened in porched became inundated with carpenter bees and yellow jackets. This is our first spring in the home and it became clear the previous owner did not do anything to treat these insects. We were able to quickly schedule an appointment for them to inspect and treat. Travis arrived during the scheduled timeframe and honestly way earlier than we expected. Travis was friendly, listened to us while we explained where the main issues were, and he explained to us what the next steps were and how often we might need to have treatments done. A great experience overall and within less than two hours we already noticed a huge difference in the bee/yellow jacket activity. We will definitely continue to use All Pest Control in the future. Thank you Travis!

Provider response

Thank you for the detailed feedback, Rachael! We're really pleased to hear that Travis was able to help you with your situation so effectively. We work hard to ensure our customers feel listened to and supported, so your comments reinforce that we’re getting it right. We look forward to working with you again in the future!

SV

Scott Van Cleef

1y ago

Travis came today to look at an area in the basement for bugs. He was friendly and professional. We found them to be honest and would highly recommend them.

Provider response

Thank you for your positive feedback, Scott. We're glad to hear that Travis provided you with a friendly and professional experience while addressing your concerns. Your recommendation means a lot to us, and we appreciate your trust in our services. If you need anything else in the future, just let us know!

TM

Thomas McDaniel

1y ago

Technician was very knowledgeable and thorough. He took the time to answer all of my questions and gave me some helpful information about plants growing close to my home.

Provider response

Thank you for your positive feedback! We're glad to hear that our technician provided you with thorough and helpful information. Your satisfaction is important to us, and we appreciate your kind words. If you have any more questions or need assistance in the future, feel free to reach out.

HS

Hope Snell

1y ago

Trish treated our home today for ants. She was professional and thorough, and she advised me on household practices to avoid attracting ants. I was very pleased with her and the company!

Provider response

Thank you for your kind words! We’re thrilled to hear that Trish provided you with professional and thorough service. Your satisfaction is our top priority, and we appreciate your acknowledgment of her helpful advice. If you need anything else in the future, don’t hesitate to reach out.

CG

C G

1y ago

Eben was great, walked us through all possibilities, didn't try to sell us stuff we didn't need. Will definitely use again.

Provider response

Thank you for your kind words! We're thrilled to hear that Eben provided you with such excellent service and honest guidance. We look forward to assisting you again in the future. Your satisfaction is our top priority!

AT

Adrian Turner

1y ago

Excellent customer service, always diligent keeping the service schedule, and they eliminated my bug issue on the 1st service. Highly recommend there services

Provider response

Thank you for your fantastic review, Adrian! We're thrilled to hear that you experienced excellent customer service and that we were able to resolve your bug issue so quickly. We appreciate your recommendation and look forward to serving you again in the future!

EB

Emily Boehringer

1y ago

Ebben was very helpful in giving tips on how to control springtail infestation!

Provider response

Thank you for your positive feedback, Emily! We’re glad to hear that Ebben was able to provide you with helpful tips for managing your springtail infestation. If you need further assistance or have any more questions, feel free to reach out. Your satisfaction is our priority!

BP

Brittany Presley

1y ago

Travis arrived on time, was very personable and did a thorough job! Highly recommend him!

Provider response

Thank you for your wonderful review, Brittany! We're thrilled to hear that Travis provided such great service. We appreciate your recommendation and look forward to serving you again in the future!

AS

Autumn Shortridge

1y ago

I called all pest control about a swarm of bees above my entry way. They got someone out almost immediately to help. The bees ended up being honey bees so they were able to point me in the direction of a beekeeper to help me. They were very helpful and kind and I would highly recommend them!

Provider response

Thank you for your wonderful review, Autumn! We're thrilled to hear that we could assist you quickly and direct you to a beekeeper for the honey bees. Our team is dedicated to providing helpful and kind service, and your recommendation means a lot to us. If you need any further assistance in the future, don't hesitate to reach out.

TS

tammy short

2y ago

I recently called All Pest Control to eradicate carpenter bees and wasps on a large deck. They came right away and took care of the problem quickly. About a week later, I called them again to do a pre-sale termite inspection. Once again, they immediately handled the inspection with professionalism, knowledge, and fair pricing. Customer service is also amazing! I will continue to use their services for as long as they are doing business and I highly recommend them to anyone needing such services.

Provider response

Dear Tammy, we're elated to hear of your positive experience with our pest control services. We work hard to efficiently address all issues and strive to deliver professional and knowledgeable assistance. We appreciate your high recommendation and we look forward to serving you in the future. Thanks once again.

LW

Lori Wills

2y ago

Very thorough!! Sprayed the whole interior of home, the exterior, the attic, and even checked crawlspace!! Very friendly/professional. Excellent, will only use them!!

Provider response

Thank you for your kind words, Lori! We are glad to hear that you had such a positive experience with our service. We'll keep striving to provide excellent pest control service to our customers. Your support is greatly appreciated!

BM

Bob McKenna

2y ago

Contacted All Pest control originally to do a Wood Destroying Insect Inspection for us when we were purchasing out log cabin last October. Great price, came on schedule, and took the time to explain everything they found. Definite bee activity on the cabin, but the woodpeckers had been really ripping things up to get at the bees. They explained how to get things under control and even advised us that we should wait to treat for the bees until April, because the weather had turned cold and the bees would not be back until spring. We made the appointment in October for April 4. We had one warm day before Travis arrived and the bees were everywhere looking for a snack! On the day of our appointment, Travis quickly and easily treated the house. I was worried because the cabin is 2 stories on the side of a hill, so some of the walls and eaves are 3+ stories off the ground. He was able to reach every where without any problems. He warned us that we still might see some bees, but that they would no longer be chewing into our home. He told us how long to expect the treatment to last, and told us how to figure out when we needed to call again. It has been a couple of weeks now and he was correct. Most of the carpenter bees change their minds pretty quickly and fly away. We do find some of the stubborn ones on the deck in the morning, where they have paid the ultimate price. Effective treatment and great customer service.

Provider response

Bob, thank you so much for your review and positive feedback! It was a pleasure to take care of you!

CD

connie doerr

2y ago

We have depended on All Pest Control for 3 years now. Always on time, always professional, always the best solution for the situation.

Provider response

Connie, <br>Thank you for the great review.

LL

Laurie Lytton

4y ago

Very professional

Provider response

Thank you for your review.

SS

Stevens Scott

4y ago

Purchased a 6 spray plan on installments. Received 5 although there records show otherwise and had to call them th come out to do the work despite being told they would call me. Was told the initial inspection was one of the sprays.Even the receipt I was sent shows 5. Use these folks if you want, I won't use them again.

GD

Gwenda Duncan

4y ago

Greatly appreciate the technicians Cameron's notice of a water leak under the house and telling me about it. Thanks so much Cameron!

Provider response

Thank you for the review.

BU

B Underwood

5y ago

Unpredictable. Didn’t show up when expected, didn’t receive quote until I asked to have it resent. Two different technicians both very respectful… second one found the entry problem and promised to forward photos so my contractor can seal the crack in the wall where mice were getting in, but I did not receive them. The solution seems to be working. Very difficult to get someone on the phone at the office. My guess is that they are understaffed. Overall, satisfied with the solution- frustrating with a lot of back and forth follow up calls.

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