Provider profile

Western Exterminator

4.8 stars from 247 customer reviews · 1001 S Bertelsen Rd Suite A, Eugene, OR 97402

  • 4.8 out of 5 stars
  • 247 customer reviews
  • Eugene, Oregon
  • Open 7 days, Early hours, Evening hours
4.8
Rating
247
Reviews
Yes
Claimed
Yes
Website

About this provider in Eugene

When pest problems plague your property, turn to Western Exterminator in Eugene, the reliable pest control and exterminator solution since 1921. Our team of expert technicians has the skills to assess your unique pest situation and develop a customized pest management plan. Whether you need a one-time service or an…

Rating breakdown from customer reviews

4.8

247 reviews

5
175
4
5
3
0
2
0
1
7

Customer reviews for Western Exterminator

MM

Melanie Myall

7d ago

So appreciated a timely recheck of all traps and areas. Definitely gave us a sense of our rodent Issue is being resolved in a secure and reasonable manner.

Provider response

Hello Melanie Myall, thank you; we appreciate your feedback!

RG

Russ Gaylor

9d ago

Maintain good contact with me. Asked before starting if I had any particular issues. Reviewed all potential issues after the service. Provided additional information about other services including inspections if desired. Job well done!

Provider response

We appreciate your positive review about your recent experience with us!

KH

Kris Hayne

17d ago

Sergio did a fantastic job helping to get rid of the rat issues. He went above and beyond to make sure all our pest control issues were taken care of. Well done Sergio!

Provider response

Kris Hayne, we're so glad that we were able to go above and beyond your expectations!

CW

Chris Wendel

23d ago

Sergio did a great job and not getting stung or better yet but from wasps. He called the night before to verify what all needs to be done

Provider response

Chris Wendel, we aim for complete satisfaction, and we're pleased to hear that you had a good experience with Western Exterminator.

JL

Janet Lindsay

28d ago

He was very thorough. He is also very helpful and considerate.

Provider response

Your satisfaction is our priority! Thanks for the amazing review, Janet Lindsay .

MS

Michael Samard

1mo ago

Our exterminator for the company I work for is John and that guy is amazing! He is punctual to the schedule we have set, he is highly communicative about everything, and anytime questions or issues arise he is on point about helping us out and the follow up. His back ups are the same way. They stop and check-in, they are friendly, and they don't miss a beat. I could not ask for a better experience or pest service! Thank you John and the Western team! From a residential perspective, I am getting the same excellent service with James and would strongly recommend him. He is helpful, informative, quick to act and extremely professional and personable. We have been dealing with a couple pests at our house and James has made a huge impact. We have slowed the spiders coming in the house. Along with that, I have been stirring up earwigs in the back yard and they started to head inside and James has been a big help in slowing that as well. Thank you James for the outstanding service and support.

Provider response

Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

FL

Favor Larson

1mo ago

Very professional and friendly. Keeps me pest free and helped resolve our rodent issues

Provider response

Hi Favor Larson, we are very happy to have provided you with such a positive experience!

ST

Susan Tate

1mo ago

I have had a great experience with Dennis and Zach at Western Exterminators. They went above and beyond! Thank you!

Provider response

Susan Tate, we're so glad that we were able to go above and beyond your expectations!

KZ

Kayla Z

1mo ago

Great experience with Western Exterminator. They were prompt, professional, and handled the pest control at my property thoroughly. The technician was incredibly respectful of the space, communicated clearly, and made sure everything was taken care of seamlessly. Highly recommend their team for reliable, hassle-free property maintenance!

Provider response

Kayla Z, thank you so much for the positive review!

MR

Michaelle Rood

1mo ago

We had a big bees nest that needed taken care of. James did a great job! Was knowledgeable and had it taken care of quickly and efficiently for us. Thanks James!

Provider response

Michaelle Rood, thank you for your kind words and this wonderful review!

GH

Genelle Hanken

1mo ago

Fast, friendly and they find solutions for “pesky” situations. We have used this company for years and are very satisfied with the results.

Provider response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

WL

Woody Lane

1mo ago

Daniel was excellent - he was able to visit us on the same day as my request. He quickly eliminated the wasp nest next to our house. His phone communications were timely and quite accurate. We were delighted that his service was so excellent.

Provider response

Woody Lane, we strive for 100% satisfaction, and it is great to hear you had such a positive experience with Western Exterminator.

JW

JP Wilson

2mo ago

Daniel is very professional with his communications, his inspections and service.

Provider response

Hi Jp Wilson, thank you so much for your positive comments about Western Exterminator!

JL

John Lanz

2mo ago

Very knowledgeable and remembered our details like not spraying.

Provider response

Your positive review is the best compliment! Thank you for being a customer.

RP

Rae Ponto

2mo ago

We had a problem with rats and ants and our exterminator James always comes and does an outstanding job. We dont have rats anymore and our ant problem is mostly handled thanks to him. He's always going out of his way to make sure to reach out to us and make sure we can find a time that works with our crazy schedules since we live out in the middle of nowhere. He's always kind and explains everything he does and how it works so we have a clear understanding. Highly recommend James from western exterminator.

Provider response

Rae Ponto, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

LM

Lynda M

2mo ago

Aiden was very cordial and professional and did a great job!

Provider response

Your review makes a difference! Thank you for being a valued Western Exterminator customer!

CP

Carolyn Peterson

2mo ago

Great service and friendly technician. Goes the extra mile to make sure our quarterly service is complete.

Provider response

Carolyn Peterson, we're happy you found our staff so supportive during your experience here at Western Exterminator.

JS

Jani Scallion

2mo ago

Great job is always done.

Provider response

Thank you for your review, Jani Scallion! We're glad you had a positive experience.

D

david

2mo ago

The exterminator listen to my concerns and explained to me what needed to be done, he also was pleasant mannered and and in a timely manner completely everything ... I will like him to return in my next appointment...

Provider response

We’re honored by your 5-star review, david! Thank you for trusting Western Exterminator in Eugene for your pest control needs.

OT

Omar Torres-Pimentel

2mo ago

James was awesome, helpful and knowledgeable.

Provider response

Omar Torres-Pimentel, your wonderful feedback and rating mean a lot to us.

EW

Emily Watts

2mo ago

James is an amazing tech everytime he comes out. He checks in everytime to address concerns and verifies any possible finds. Amazing 5 star service

Provider response

Emily Watts, thank you for taking the time to leave a review for us at Western Exterminator. We're pleased to have met your expectations!

JW

Julie Williamson

2mo ago

James continues to service our home and is consistent, reliable, and thorough. He does t cut corners and genuinely seems to care that we are getting the best quality around. We appreciate use him and can anyways count on him.

Provider response

Julie Williamson, we're so glad that we were able to go above and beyond your expectations!

AB

angela brown

2mo ago

I have always had great service and help from customers service as well

Provider response

Angela Brown, we're so glad that we were able to go above and beyond your expectations!

CW

C Wiesel

2mo ago

James is very professional. On time and communicates clearly. Answers all questions and is very helpful.

Provider response

Hi C Wiesel, we are very happy to have provided you with such a positive experience!

SE

Sandra Ellis

2mo ago

Our service provider, James, is an excellent communicator and does his job well. Thank you. I do think management has room to improve and my rates have increase 100% since I’ve been with you. However, I’ve been so pleased with my service persons that I’ve stayed with you.

Provider response

Sandra Ellis, we're so grateful for your positive review! It means a lot to our team.

PW

Patrick Wright

3mo ago

Nothing but professional and amazing customer service from Western Exterminators. We have been using them for 3-years and will not go anywhere else.

Provider response

Patrick Wright, we strive for 100% satisfaction, and it is great to see that you had such a positive experience at Western Exterminator.

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