About this provider in Eugene
With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offers targeted…
Rating breakdown from customer reviews
4.7
1,336 reviews
Customer reviews for Orkin
jones121967
Renato was very thorough. He did an excellent job!!
Provider response
We're excited to hear that Renato was very thorough and did an excellent job! Thank you for sharing your experience with us.
Kathy Weston
Will use this company from here on out, very reasonable price for what we needed done. Daniel A. He answered all our concerns, easy to talk to, will ask for him again if we need pest control in the future
Provider response
We are absolutely thrilled to hear about your positive experience with Orkin! Thank you Kathy for taking the time to share your feedback.
Erin Herring
We have had great service from our technician, Bryce since he took over our service. I appreciate his professionalism and his humor equally. He is always happy to answer any questions, and points out things we should look for to keep pests away.
Provider response
We genuinely admire your positive feedback on our technician, Bryce. Thank you Erin for sharing your experience with us.
Barbara Hutchinson
I really appreciate our service tech, Bryce. So helpful and personable.
Provider response
We are delighted to hear that Bryce provided helpful and personable service. Thank you Barbara for your feedback.
Bonnie Macfarlane
Thank you Alex and Brenden for our quarterly checks! Appreciate the wholesomeness you guys bring, appreciate you folks so much!
Provider response
We greatly appreciate your positive feedback, Bonnie! Thank you for acknowledging Alex and Brenden's hard work during the quarterly checks.
Sarah Rutledge
A rodent(s) somehow got into our house the other day. I called and spoke with really nice gentleman, (the reason I gave two instead of 5 stars) He said they would be at our house between 8 AM and 10 AM. He stated they would send text when en route. I missed a phone call. The phone barely rang. I called back minutes later which was before 10 AM. I called numerous times. Everyone I spoke with was very nice and assured me someone would be calling back to come over to the house. Collectively, I was on the phone for over three hours between hold times. Not ONE person called me back! I finally spoke with a gentleman who said he would try and go the extra mile. After holding for quite some time. He said I won’t be able to talk to “regional manager” until Monday morning! In the interim (While waiting for Orkin to call me back) Another Pest Control place called me back. I told him I was going to go with Orkin. After this whole debacle, now the other people can’t come out until Monday at five. My daughter was and is so freaked out that she was on dining room table for 7 hours. When I got home from work, we slept in my car! I also called every Pest Control service in Bend. Everybody was slammed! Two thumbs down to Orkin!!!!
Provider response
Hello Sarah,<br>We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Being known for our great customer service it came as a surprise, and we would like to make things right. Please give us a call at (458) 210-3347 to determine how we can provide you with a solution that makes you smile. At Orkin, we value our customers opinions and would like to thank you for bringing this to our attention.
Leslie VanMoorlehem
Brendan was here for our initial service today. He explained the procedures he would complete and said to feel free to ask any questions. He was very knowledgeable and extremely polite.
Provider response
We're utterly delighted to hear about your positive experience with Brendan during the initial service. Thank you for sharing your feedback!
Roger Crabtree
Bryce has been our tech for years now we love his proffesionalism and everytime we have an issue he takes care of it asap
Provider response
Thank you Roger for sharing your positive experience with Bryce! We're thrilled to hear about his professionalism and prompt service.
Marianne Farrington
Service tech was very nice and explained everything and listened to what I to say
Provider response
Your positive feedback is greatly appreciated. We are pleased to hear that our service tech was nice and attentive to your needs. Thank you Marianne for sharing your experience with us.
Mary Ferguson-Pope
Excellent explanation of services by Renitoe(sp?).
Provider response
Thanks for the 5 star review, Mary!
Andre Brown
Carlos was very professional, knowledgeable, truly appreciated his approach. He was friendly and assured that my rodent issue would be taken care of!!👍🏿
Provider response
We genuinely admire your positive feedback, Andre. Thank you for taking the time to share your experience with Carlos.
Chris Croft
Very professional, had a great big yellowjacket nest 4 hours later and almost all are gone !!!
Provider response
We are honored to have helped with your yellowjacket nest issue. Thank you Chris for your review!
Spud Kat
Very professional. Been using them for years for general pest control and it's worth it. The tech asks questions, listens carefully and if he finds something I don't know about, he deals with it then checks it during the next visit. I recommend their services.
Provider response
Great to hear!!! Thank you for taking the time to provide a review!
Demi Sweatland
Randy is amazing. He always checks in and asks us if we are having any issues. Very good at communicating if he sees something we need to address
Provider response
Thank you for your kind words, Demi. We are elated to hear that Randy has been providing excellent service and communication.
Leslie T
Excellent service today. Brenden was very helpful getting to know our property and concerns as a new owner. He carefully inspected the house and took actions to protect and prevent He kept us informed on his actions and discussed the next steps for our maintenance program. He also made recommendations for us on additional prevention measures we can take on the structure.
Provider response
Thank you Leslie for your review. We are happy to hear that Brenden provided excellent service and helpful recommendations for your property.
Chuck Warren
Such professional technicians and very conscientious delivering services and taking care of the needs of customers!
Provider response
Chuck, Thank you for the review. I will let Robin know you like the service he provides to your home.
kyle Logiudice
Bryce is awesome and would highly recommend him for rodent maintenance!
Provider response
Thanks for the great review Kyle! We will maake sure that Bryce keeps up the level of service for you!
Merle Weiner
Mike is a top-notch technician. Very accommodating, competent, and professional. Thank you!
Provider response
Thank you for your positive feedback, Merle. We appreciate your kind words about Mike's service.
Shannon Cates-Erhart
Kent is so friendly and kind. He is thorough and explains his findings clearly. Bonus is my cat loves him immediately! Thank you Kent!
Provider response
We greatly appreciate your positive feedback, Shannon! Thank you for sharing your experience with Kent.
Logan Porter
Orkin’s intake was not great. I had to repeat my details three or four times to different people. However, Ronaldo from the local team was phenomenal. VIP hands down. He solved our issue, was able to followup quickly, communicated professionally, and was very transparent about the process. We would be happy to work with him again.
Provider response
We deeply respect your feedback. Ronaldo from our team is truly exceptional, and we are thrilled to hear about your positive experience. Thank you Logan for sharing your thoughts.
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