GoGreen Pest Solutions

Expensive unless you sign up for their yearly program.

Absolutely HORRIBLE customer service. You call, and can't get anyone to speak with. Leave a message and they do not call you back! They send a bill and you have to sign up with another site to pay online...and the it does not work! We like the products they use, and it has worked well for us, but getting I touch with them is so difficult it makes it not worth using.

Horrible. Service was never scheduled between myself and another person, they make their on schedule times and come out and take care of the outside of the house, they probably want it that way anyway. The one time I did actually have a scheduled appointment for the inside they never showed up. I never signed a contract with them and paid for a full year of service UPFRONT! Now after the year is over they are still scheduling visits on their own saying it's part of the contract that I need to cancel in writing.....DUHHH I never signed your contract. Oh, and to top it all off now they have me in collections for money I DO NOT owe. Every time I call to try to straighten out their mess I have to sit on hold listening to Top Gun music for 30+ mins. And when I ask for manager there is NEVER one available. A super rude Alejandra cannot get it through her head I DO NOT want to speak with her or waste my time explaining this story for the 15th time and refused to get me to a manager without giving her an address. I have never written a review online before, but GoGreen has inspired me to help people even possibly looking at their service.

I will not let Go Green on my premises again. If they enter my property it will be trespassing and I will file charges. I signed up to let them do 4 services over a year. The 1st service was fine. Service 2 & 3 were horrible. Both technicians left my gate open and my dogs escaped. Now these dogs are not vicious and Go Green was informed there were dogs. The dogs hide in the doghouse when someone they don't know enters the backyard. These idiots don't know how to respect my home and if it wasn't by chance my wife came home as they left she would not have seen my dog leaving. Go Green had the nerve to tell me I signed a 1 year contract, 1 service left. So they will now get to deal with my lawyer and he can go to the fullest extent of the law.

A bad experience all around. The people are nice, The service is poor. The result is disappointing. And they cannot be counted on to be at appointments they set. I was greatly dissatisfied with the entire experience. And they are hesitant to stand behind their product.

If I could rate no starts I would. I cancelled over a year ago and just now randomly they serviced my house. I called inquiring about this and they never cancelled my account. Supposedly a manager will call me back but I doubt it. The office person was rude and didn't care. In addition the product socks the bugs never went away after like 5 services. Never ever would I recommend this terrible business.

I would not give these people any stars for their service (but the rating system won't let me). They never met the original agreement for treatments quarterly, only doing the first treatment then trying to show up a year later for the next treatment. When told to cancel and stop any further attempts, they made an additional attempt to treat months later. Second request to cancel was made and about 8 months later they showed up again, while I was away, and claim to have done a treatment, against my past wishes, and outside of any agreement for service. Attempts to call them are met with long "on hold" periods, and then had to leave a message when no one answered the phone. With this service, no wonder. Best bet - stay away and call Orkin. Or just go to Home Depot and get your own sprays and do it yourself. At least that way you know what you are getting.

Problem resolved

TOTAL FRAUD!!! After the first treatment I still had bugs so they came out a second time. Nothing changed, I still have the same amount of insects and spiders. They refuesed to refundy money like their 100% guarantee claims and they have debited my account every 90 days for 3 payments of $130.I can't get them to stop charging me. Worst thing is I don't live there any more. I sind the house andbyet b I still her charged. Total rip off!!!

Horrible customer service from everyone except the technician that performed the initial service. Getting someone on the phone to address issues has been a minimum of 40 minutes on hold. Messages to call me do not get returned. I was charged for services at a house I hadn't lived in after calling in twice to inform them that I was moving/had moved. Finally on the 5th call to the toll free number I was told that the cancellation needed to be emailed in and that I was going to be charged a cancellation fee. Horrible experience with this company. I do NOT recommend this service for anyone living in the HOBBS area or anywhere else for that matter since the toll free, wait on hold for an hour, and get nowhere until 4 attempts later phone number is all that's available to call.