SavATree - Tree Service & Lawn Care
Verified14628 Southlawn Ln, Rockville, MD 20850
Open 6 days/week
About SavATree - Tree Service & Lawn Care
At SavATree Rockville, our certified arborists are your experts in comprehensive tree, shrub & lawn health care, from roots to canopy. Using advanced technology and science-based solutions, we deliver top-quality care tailored to your property’s unique conditions. Since 1978, we’ve built our reputation on exceptional service, environmental stewardship & a deep commitment to our community. Our experienced team of arborists and specialists provides the personal attention and professional expertise your landscape deserves. Trusted by thousands of homeowners and businesses, we're here to help your trees & greenery thrive. Experience the difference a certified local expert makes - contact your Rockville tree & greenery experts today!
Rating Breakdown
4.7
★★★★★210 reviews
Customer Reviews (20)
The recent snowstorm brought a 50’ pine tree down on our roof. Myrick Johnson came out to assess the situation within an hour of our call to SavATree and his crew did an excellent job removing the tree without causing any additional damage to or roof. All work was done at a very reasonable price. We are very pleased!
Response from SavATree - Tree Service & Lawn Care
Thank you for your wonderful feedback about Myrick Johnson and our crew's emergency tree removal work during the snowstorm!
SavATree has been caring for my trees for years with lots of TLC. Their arborists and crews listen to our desires and share ideas for problem solving and we are always happy with results. This year we tried their holiday lighting service and LOVE how it turned out. My outdoor decor brings me joy. Thanks SavATree!
Response from SavATree - Tree Service & Lawn Care
Thank you for your review, Lorrie! We're thrilled to hear you love the holiday lighting service. Your outdoor decor brings us joy too!
Sav a Tree has been taking care of our shrubs for many years. They are prompt and professional to our needs. This year we had them do our holiday decorations on the outside of our house. Their crew was sooo good; professional and knew what they were doing. Very polite and nice and helped to troubleshoot an electrical issue on our end. Can't say enough good things about them. Plus, our house looks absolutely amazing! The blow-up horses are ours.
Response from SavATree - Tree Service & Lawn Care
We're elated to hear about your positive experience with our holiday decorations and crew. Thank you for sharing your feedback!
They are very professional and courteous. It took them two trips to meet our specs but they gladly came back a second time with all their heavy equipment to completely satisfy our needs and exceed expectations. They did this without any rancor, but very graciously, much appreciated. I will definitely use them again as needed.
Response from SavATree - Tree Service & Lawn Care
We greatly appreciate your positive feedback and are glad we could exceed your expectations! Thank you for choosing SavATree for your tree service and lawn care needs.
Sara Jensen and her crew were outstanding in their work and their wonderful Customer service approach. Sara’s assessments for tree care are excellent. Her team is professional, careful and inspire confidence. The result is excellent tree care. I am grateful we discovered this outstanding organization to care for our trees.
Response from SavATree - Tree Service & Lawn Care
We truly appreciate your positive feedback on Sara Jensen and her crew's outstanding tree care service! Thank you for choosing SavATree for your tree care needs.
We had a monster of a tree (tree of heaven, Ailanthus altissima) taken down by a Savatree crew. They did a magnificent job. The crew were professional, pleasant, and FAST. They had all the equipment on hand to accommodate a different plan than the original one envisioned, since we found that our yard had a slope that could have put the basket truck at a potentially dangerous angle. The team adapted and pressed on. We had considered going with another company who offered to execute the work for a lower price, but they would not have had as large and efficient a crew, nor all the trucks and machinery that tackled today’s job so quickly. The savatree team are well choreographed and worked smoothly together; no yelling or panic. They provided peace of mind.
Response from SavATree - Tree Service & Lawn Care
Thank you for sharing your experience with our SavATree team. We appreciate your kind words and are glad to hear that our crew provided peace of mind during the tree removal process!
I've now had Sav-A-Tree do tree work twice now, and great experience both times. Sara, the Arborist, really takes the time to understand what is happening with each tree and walks through her recommendations. She also reviews her estimate and work order, which are very thorough. The tree crews do a wonderful job introducing themselves and then getting to work and truly leave no trace behind - just fantastic clean up! I really can't say enough good things.
Response from SavATree - Tree Service & Lawn Care
Your feedback is incredibly valuable! We appreciate your kind words about our team and the work they do. Thank you so much for choosing SavATree for your tree service needs.
Didn’t hire this company but they pulled up to my side yard on a dead end street walked through across my yard and discarded trash in my containers before leaving. Don’t appreciate my property being treated like a rest stop.
Response from SavATree - Tree Service & Lawn Care
We apologize for any inconvenience caused during our visit to perform work at your neighbor's property. Please contact us at (301) 545-1712 to discuss this further.
This marks my 4th time having SavATree to my small urban yard and they never disappoint. Top professionals from the arborist to the cutting and fertilizing crews. On the job promptly, every tool needed, including specialized ones, already in hand, everyone properly kitted for the work. As a SavAtree crew arrives, the crew chief greets you, identifies themself, and introduces the crew quickly and get to it without further ado. They work efficiently, focused on the job, as a team, everyone wearing necessary safety googles, masks, and hearing protectors. No chit chat no back talk. For me SavATree checks every box for excellent. And when they leave, the yard is totally cleaned of cuttings and equipment.
Response from SavATree - Tree Service & Lawn Care
We're pleased to hear about your positive experience with our team at SavATree. Thank you for sharing your feedback!
Not pleased. Not one single thing was done as discussed with the team lead providing the cost estimate. Neither of two hollies was trimmed to specifications and curb appeal is nonexistent. Neither of the cherry laurel hedges were thinned. Fine ground trim debris was sprayed over everything in sight, including my porch, bench, one of the hedges and the garage door. MOST importantly, I came home to find the boxwood I had stressed was not to be touched had been reshaped into a lopsided egg and it had not even been marked with the tape signifying it was to be trimmed. I have an email from the team leader agreeing that the work done was disappointing and unprofessional. However, following a discussion about having a different team do repairs to what could be repaired, I decided that it just would not be wise. I cannot recommend them and I will not be employing them in the future.
Response from SavATree - Tree Service & Lawn Care
Upon reviewing the situation, our team arrived at the property on Friday, 6/13. On Monday evening, 6/16, the Arborist received a voicemail regarding concerns about the work. The following morning, the Arborist returned the call and went to the property to inspect the results. The Arborist identified improvements and requested an opportunity for a different crew to return and make things right the following Monday. On Saturday evening, the Arborist was contacted and asked to not return to the property. We tried, and would still like, to guarantee your satisfaction. If you'd like to discuss this matter further, please contact our office at (301) 545-1712.
I’m so pleased with Sara Jensen and her crew. They came right on time and were so respectful of my property and my neighbors. The two trees they had to remove were huge and they were very methodical in their approach to getting them down. It took 2 days and they cleared and cleaned all the debris out every day. I highly recommend Sara Jensen, her crew and Sav-a-tree to anyone who needs tree or landscaping.
Response from SavATree - Tree Service & Lawn Care
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Sara Jensen and our crew at SavATree.
I would advise finding a different company. We paid nearly $2,000 to have a tree removed and hauled away. The tree still stands over our fence and the wood remains, despite our contract (image included.) Don't make the same mistake we did and take your business elsewhere. SavATree is completely unprofessional and unreliable. **UPDATE** After reaching out to the company and posting this review, SavATree came back out and cut down the remainder of the tree and hauled away the wood as was agreed to in our contract.
Response from SavATree - Tree Service & Lawn Care
Thank you for sharing your concerns. We appreciate your feedback and have taken the necessary steps to address the issue. We are glad we were able to take care of the issue.
Terrible results. Would recommend this company to my enemies.... After spending about 2200 for a year's program, my lawn looked horrible. That was after using them for a number of years prior with so so results. Even have bare spots because they decided to seed after the rainy season in September. Not at all concered with making my lawn better. When I complained all the response I get is crickets.
Response from SavATree - Tree Service & Lawn Care
Thank you for sharing your concerns. We would appreciate additional information from you so we can look into what went wrong. Please contact us at (301) 545-1712 to discuss this further.
Today I was trying to exit my neighborhood on a road used for school traffic, and a truck from this company blocked the road. Cars piled up behind as the people from the company could not figure out how to operate the equipment that was blocking the road to move it out of the way. They were having a good laugh at us waiting to get through. After waiting and waiting, the cars backed up onto other streets finally started to back out. By the time I was able to back out and go around through a different route, I was late to work for a meeting. If you are going to block busy streets during the morning rush hour, you should have gotten a permit to block off the road or be sure your people know how to operate the equipment before blocking a road.
Response from SavATree - Tree Service & Lawn Care
Thank you for sharing your concerns. We take your feedback seriously. We apologize for the experience and have addressed the issues mentioned with both the Production Manager and crew.
If I could give them zero stars, I would. This company is an absolute joke and you’re better off spending your time and money anywhere else. They have zero organization. Routes and services are constantly missed and having to be rescheduled. Their managers are rude and lack the knowledge is clear because they’re unable to assist with the most basic of issues. It’s a shock this company has been in service as long as it has.
Response from SavATree - Tree Service & Lawn Care
Your feedback is important to us. We're sorry to hear about your experience. Unfortunately, we cannot find you as a current or previous customer in our database. Please feel free to reach out to us at (301) 545-1712 to discuss this further.
UPDATE: On June 6, our arborist recommended two treatments for our ailing dogwood tree. He said the first would probably be sometime in July. I emailed him twice with questions in the following week and never heard back. On June 24 I called the office because our tree was looking very sick. The woman I spoke to said she would talk to the arborist and get back to me. Today is July 1, I haven't heard anything from SavATree and I'm pretty sure the tree is beyond help at this point. Would definitely NOT recommend. ********* Cory was very knowledgeable, friendly and helpful. I'm looking forward to getting our Dogwood tree healthy and thriving again with his help.
Response from SavATree - Tree Service & Lawn Care
UPDATE: Mr. Duffy, I sincerely apologize for this poor communication! The Branch Manager will reach out to you tomorrow, July 3, to make this right. <br><br>We are pleased to hear that Cory was able to assist you with your Dogwood tree. Thank you for choosing SavATree - Tree Service & Lawn Care!
I hired SavATree to cut back some branches that were too close to my house and to bring some more light into my shady backyard. Sara was super knowledgeable and helpful, explaining how different solutions could meet my goals. These before and after pictures were taken in the same spot at the same time on two different days—you can see what a difference there is! I would happily recommend Sara and SavATree.
Response from SavATree - Tree Service & Lawn Care
Thank you for sharing your positive experience with SavATree, Dan! We're thrilled to hear that Sara was able to meet your goals and provide you with the results you were looking for. If you ever need our services again, don't hesitate to give us a call at (301) 545-1712.
I scheduled an appointment for an arborist to look at my trees. Was given the name of the person who was coming and the confirmed date and time. The arborist did not show-up. When I called 45 minutes after their scheduled arrival time they said I didn’t have an appointment on their calendar. I had the name of the arborist who was meant to come and they had my name and address in their system. There was no uncertainty in my schedule and I was told the appointment was set for August 23rd. A quick check of my iPhone showed that I did not receive a call from them on August 22nd.
Response from SavATree - Tree Service & Lawn Care
Hello Gavin, upon conducting a thorough review of the situation, it has come to our attention that your appointment was tentatively scheduled for August 23rd. This was due to your uncertainty about your availability at home on that day. In an attempt to confirm the appointment details, we made a courtesy call on August 22nd. Regrettably, we were unable to reach you, and as a result, we did not proceed with the tentative appointment, as we did not receive confirmation from your end. We would still love to be able to help you, please call us at (301) 545-1712 if you'd like to reschedule your appointment.
Mark Selivan came to give a free consultation on tree health and gave some advices and price quotes. I was still pondering about the options and wanted to know more, but he seemed in a hurry - car parked on the street with the engine still on, not actively describing the options and how the trees will be pruned and what the results will look like. He basically responded to my questions, not taking the initiative to give more details. When I asked him to look at other trees in the back yard, to my utter surprise, he said he wouldn't go because I will not use his service. What? I have other trees to ask for his help and he just refused to even take a look? My house is less than 1/4 acre; it only takes him 5 seconds to walk to the back and he refused to do it. He said it sounds like I think the quote is too high and I will get quotes from other companies. What an arrogant guy with deep prejudice! He simply judged people by appearance and the way they said things. He did not know I did a thorough research to convince myself that his company is the best I'd want to spend money to save my trees. He did not know this is the only company on my list. He just thought my pause, my pondering of the treatment plan was a sign of resistance to the high quotes, not knowing that he gave scattered information that lacked details. He assumed I will not (or cannot afford, due to my very down-to-earth outfit or my accent) spend the money. I said, "what kind of customer service you are brining in today? You just second guessed people's good intention." He seemed happy when I asked him to leave since his car's engine was still on anyway. Mr. Selivan, I always think only those who love trees will become arborists, but today you prove me wrong. By the way, I thought the quotes of $175 for feeding two giant old trees and $1600 for cutting one and pruning the other are quite reasonable. But you lost this opportunity for your company today.
Response from SavATree - Tree Service & Lawn Care
Ms. Liang,<br>Please accept our heartfelt apologies for the impatient behavior that you experienced. This is not how we train our team members to work with clients on their properties. We have been unusually busy for many months, and perhaps that is creating some impatience, but it is unacceptable to allow that to show in our demeanor when speaking with a client. Our district manager reached out to you to apologize directly, and if this is a conversation you would like to pursue, please call our office at 301-545-1712.
Very overpriced and ineffective. A large piece of our tree collapsed two weeks after their visit... no storm or anything. Which is the reason we hired them, to cut back any unhealthy branches. We had to hire someone else in the end who was much cheaper.. to do the job we wanted. Go with another provider. There are better ones in the area.
Response from SavATree - Tree Service & Lawn Care
Hi Ms. Mitchell,<br>Upon returning to assess the limb that broke off, we found it to be healthy. It has been our experience that mulberry trees have very brittle wood, and there are a number of reasons why a healthy limb breaks off from this type of tree.
Contact Information
Phone
+1301-545-1712Address
14628 Southlawn Ln, Rockville, MD 20850
Website
www.savatree.comHours
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