Hawx Pest Control
Verified11940 Industriplex Blvd STE 1, Baton Rouge, LA 70809
Open 5 days/week
About Hawx Pest Control
Protect your Baton Rouge home or business with expert pest control from Hawx. From cockroaches and ants to termites, mosquitoes, and rodents, Louisiana’s heat and humidity make pest problems a year-round concern—but our local team has the solution. At Hawx Pest Control, we use advanced, family-safe treatments designed for Baton Rouge’s toughest pest challenges. Our licensed technicians are highly trained, and if pests return between services, so do we—at no extra cost. We proudly serve Baton Rouge and surrounding areas, offering fast response times, professional service, and guaranteed results. Contact us today for a free estimate and experience why more Louisiana homeowners trust Hawx to keep their spaces pest-free.
Rating Breakdown
4.6
★★★★★1,699 reviews
Customer Reviews (30)
Response from Hawx Pest Control
Thank you for your 5-star rating! We're thrilled to know you had a positive experience. If you have any further feedback or need assistance, feel free to reach out.
Very professional
Response from Hawx Pest Control
Thank you for your positive feedback! We're thrilled to hear that you found our service professional. We look forward to serving you again in the future.
Alwin provided awesome service. Thanks!
Response from Hawx Pest Control
Thank you for the perfect rating! We're thrilled to know that you had a positive experience with us. Your feedback is greatly appreciated.
She did a great job and was very helpful
Response from Hawx Pest Control
Thank you for sharing your positive experience! We're thrilled to hear that our team member provided great service and was helpful. Your feedback is greatly appreciated.
Response from Hawx Pest Control
Thank you for your 5-star rating! We're thrilled to know you had a positive experience. If you have any further feedback or need assistance, feel free to reach out.
Excellent work knowledgeable and friendly explaining in detail the work to be performed I am very impressed with this work and looking forward to continuous service
Response from Hawx Pest Control
Thank you for sharing your positive experience! We're thrilled to hear that you found our team knowledgeable and friendly. It's great to know that the detailed explanations were helpful. We look forward to continuing to provide you with excellent service.
Response from Hawx Pest Control
Thank you for your 5-star rating! We're thrilled to know you had a positive experience. If you have any feedback or need assistance, feel free to reach out.
Great job
Response from Hawx Pest Control
Thank you for your positive feedback! We're thrilled to hear you had a great experience. If you need any further assistance, feel free to reach out.
Response from Hawx Pest Control
Thank you for your 5-star rating! We're thrilled to know you had a positive experience. If you have any feedback or need assistance, feel free to reach out.
Tech did a great job
Response from Hawx Pest Control
Thank you for sharing your positive experience! We're thrilled to hear that the tech did a great job. Your feedback is greatly appreciated.
Service well done! Good job Darius
Response from Hawx Pest Control
Thank you for your positive feedback! We're thrilled to hear that Montreal did a great job. If you know someone who could benefit from our services, consider referring them to earn a $50 gift card and $50 off your bill. Visit https://referral.hawxpestcontrol.com/ for more details.
Great service. One call and someone is there to handle the problem. Very friendly personnel. Aaron is the best
Response from Hawx Pest Control
We appreciate it!
Tyler is a fantastic technician, very knowledgeable, answered any questions i had, and was very understanding, and easy going. not to mention quick service, in and out in maybe 30mins. Or less.
Response from Hawx Pest Control
Thank you for sharing your positive experience! We're thrilled to hear that Tyler provided knowledgeable and efficient service. Your feedback is greatly appreciated, and we're glad to have met your expectations.
Still have live ant piles he never touched
Response from Hawx Pest Control
We apologize for the inconvenience and understand your frustration with the ant issue. We are committed to resolving this matter and ensuring your satisfaction. Please reach out to us at sydney.johnson@hawxservices.com or visit https://tinyurl.com/Hawxs so we can address this promptly. Thank you for bringing this to our attention.
Darius was very friendly and professional.
Response from Hawx Pest Control
Thank you for sharing your positive experience! We're thrilled to hear that Darius provided friendly and professional service. Your feedback is greatly appreciated.
Response from Hawx Pest Control
Thank you for your feedback. If there's anything specific you'd like to share about your experience, please feel free to reach out.
Love these guys! Always on time, polite, personable and knowledgeable!
Response from Hawx Pest Control
Thank you for your wonderful feedback! We're thrilled to hear that our team has consistently provided timely, polite, and knowledgeable service. Your satisfaction is our top priority, and we look forward to continuing to serve you.
Montreal was very polite and professional. He came and did what he needed to do. I loved that he took the time to remove bugs and mosquitoes from the home.
Response from Hawx Pest Control
Thank you for sharing your positive experience! We're thrilled to hear that Montreal provided polite and professional service and successfully removed the bugs and mosquitoes from your home. Your satisfaction is our priority, and we appreciate your feedback.
Tyler was efficient and friendly. He did a great job! Thank you!
Response from Hawx Pest Control
We're thrilled to hear that Darius provided you with efficient and friendly service. It's great to know he was able to answer all your questions. Thank you for your positive feedback!
The technician did a wonderful job! I never had excellent service like this!!! Thank You
Response from Hawx Pest Control
Thank you for your kind words! We're thrilled to hear that the technician provided you with excellent service. Your satisfaction is our top priority, and we appreciate your feedback.
This is by 41 of the most dishonest, deceptive and unprofessional companies. You could ever deal within addition to their very high pressure sales tactics. They also use very shady tactics to try to keep you to get in business with them. We signed a one year service agreement with them in which when our contract expired. We tried to get out of it told them that we didn't want to renew, and so they forced us to go month to month with them. Which we did not want to do? And when we explained that we weren't told that they said, oh well, it was in the fine printed. I was supposed to read the contract which even it's true. They should have at least had a courtesy to tell me a print that that would be the case. And so they kept charging us for services that we never authorized. And so we had to cancel our credit card on file. So that they could no longer charge us. And the charges that they did charge us, that we never authorize, we charged it back to the credit card company. And now they're trying to bill us for that amount. And when we told them we're not paying that, because we can't afford it, they said, well, let's make a payment arrangement which I'm like, absolutely not. Paying a single penny for you guys ever again. And they keep calling constantly her harassing us, and they're overpriced and their work is certainly not worth the price that they ask for and they're not worth dealing with.I would say, avoid these guides like the plague and go look for other pest control companies.Instead they're horrible!¡!!!
Response from Hawx Pest Control
We sincerely apologize for the negative experience you've had. Your feedback is important to us, and we take these concerns seriously. We would like to address this matter further and find a resolution. Please reach out to our customer support team at sydney.johnson@hawxservices.com or visit https://tinyurl.com/Hawxs for assistance. Thank you for bringing this to our attention.
Stay away from this company! On 11/25/2025, I asked them to reschedule my service. The technician told me he was going to mark my service as complete and then come the following Monday or Tuesday. He never showed up and I honestly forgot about it. Now I’m being bombarded with constant texts, phone calls, and email saying I’m past due for the service that I never received! I’ve talked to several people and still nothing is resolved. If this company continues to bill me for fraudulent charges, I will be contacting the BBB, attorney general, and the LDAF. I wish I never met these scammers!
Response from Hawx Pest Control
We sincerely apologize for the inconvenience and frustration you've experienced. It’s concerning to hear about the issues with rescheduling and the subsequent communication problems. We are committed to resolving this matter promptly. Please reach out to our customer support at sydney.johnson@hawxservices.com or visit https://tinyurl.com/Hawxs for further assistance. Your feedback is invaluable, and we appreciate the opportunity to address your concerns.
Hawx Pest Control – More Buzz Than Bite If there were an Olympic event for excuses, Hawx Pest Control would take the gold. They charged me $55 a month for six months, yet only managed to show up three times. The other months? “Weather issues.” “Scheduling issues.” “Life issues,” apparently. My favorite was when the tech, Byron Baldwin, said the weather was too bad to spray — fair enough — but never came back when the weather cleared. I guess the sun didn’t make it onto their calendar. What bugs me most is that I kept paying, hoping they’d make it right, just to protect my credit. Instead, I learned that the only thing Hawx consistently sprays is my bank account. Bottom line: stay far, far away. Hawx might keep pests out of your house, but they’ll find their way into your wallet every single month. P.S. I even reached out regarding this issue, but only able to reach accounts receivable, who only wanted me to pay, not worrying about the situation.
Response from Hawx Pest Control
Thank you for sharing your experience. We sincerely apologize for the inconvenience and frustration you've encountered with our service. It's concerning to hear about the missed appointments and lack of follow-up, especially with Byron Baldwin. We are committed to resolving this issue and improving our service. Please reach out to us at sydney.johnson@hawxservices.com or visit https://tinyurl.com/Hawxs so we can address your concerns directly. Your feedback is invaluable in helping us enhance our customer experience.
They have the absolute worst customer service. Do not go with this company. Whatever you do, save yourself the headache. Scheduling is impossible. You have to pay for 'extras' like ants. And then they do not provide proper service for those 'extras.' They constantly are trying to sell you some sort of upgrade even after you tell them to take you off promotional texts, calls and emails. You have to speak with someone at their corporate office for any issues. When you try to cancel your account, they convince you like a cable company to stay just another month and it feels impossible to cancel. Once you do, even after your contract has expired and you are month to month, they expect you to pay for a full month of unreceived services. There is no "manager" available for you to speak with conveniently. Its a poorly run sham of a company. Stick to your local pest control and avoid these people at all cost. Otherwise you will be dealing with internal and external bugs, cobwebs, and fire ants while paying for pitiful customer service.
Response from Hawx Pest Control
We're truly sorry to hear about your experience and appreciate your detailed feedback. It sounds like there were several areas where we fell short, and we want to address these concerns. Please reach out to us at sydney.johnson@hawxservices.com so we can assist you directly. Additionally, you can contact our customer support through this link: https://tinyurl.com/Hawxs. Your satisfaction is important to us, and we hope to resolve these issues promptly.
Lots of voicemails, text for service all high tech stuff. Try to talk to a human, impossible 2 reschedules after missed appointments Said they would be their 8am to 8pm Waited both days, all day. Get 3rd appointment 9 days later, not in town, so just say just do the outside. No feedback on for 2 days from Hawx’s. I call and they finally reply via text, they did not make it and give me another reschedule date 4 days later Spent 30 minutes today explaining the situation. For an excuse that this doesn’t happen much Never again with me Buyer beware, they do not meet their commitments I you have to follow up to find out they did not BTW, they charge me $55.00 a month for this Non servicel
Response from Hawx Pest Control
We sincerely apologize for the inconvenience and frustration you've experienced with our service scheduling and communication. Your feedback is important to us, and we are committed to improving our processes. Please reach out to us at sydney.johnson@hawxservices.com so we can address your concerns directly and work towards a resolution. Additionally, you can contact our customer support team through this link: https://tinyurl.com/Hawxs. Thank you for bringing this to our attention.
This is Garbage. Its stated in the notes to call 30mins to an hour before you come. Don't preform services until making contact with customer. They just don't get it. Bad customer service. They technicians lying and saying the job is complete with pictures from other calls. Services are no good
Response from Hawx Pest Control
We apologize for the negative experience and understand your frustration. It’s important to us that our customers receive reliable and honest service. Please reach out to us at sydney.johnson@hawxservices.com so we can address your concerns directly and work towards a resolution. Additionally, you can contact our support team through this link: https://tinyurl.com/Hawxs. Thank you for bringing this to our attention.
Avoid at all costs. I purchased a new home and went to cancel when my Hawx contracted house was on the market. They refused to cancel until I sold. Ok, I could wait. Then I submitted proof of move and they still wouldn't cancel. Now they are attempting to charge me an "early cancellation fee" of $199 two months before my contract was set to expire anyway. Not the first problem I've had with them. Probably the scummiest and most unprofessional company I've ever dealt with.
Response from Hawx Pest Control
We sincerely apologize for the frustration and inconvenience you've experienced. Your feedback is important to us, and we want to address your concerns. Please reach out to us at sydney.johnson@hawxservices.com so we can assist you further. Additionally, you can contact our customer support team through this link: https://tinyurl.com/Hawxs. Thank you for bringing this to our attention.
BEWARE!! HORRIBLE! They will steal your money! I made the poor decision to enter into a contract with this company. Pursuant to the contract, they were supposed to come to my home and perform extermination services a minimum of one time every three months. In exchange, I paid a monthly fee. I paid every month for over 3 years, but they have not been to my home to perform any service whatsoever since December of 2024. They sure kept charging and withdrawing funds from my account every month, though. I emailed them and I called them, but I heard nothing back and they just kept charging. Ultimately I emailed them a notice of cancellation, advising them to cancel my account and revoking any authorization to deduct funds from my account. However, instead of honoring my notice of cancellation, they emailed me back and asked me to call them. They did stop withdrawing funds from my account after my written notice of cancellation. So I called them and AGAIN gave them notice that I wanted to cancel my account. But because they refused to honor my initial notice of cancellation, and because I did not get their request for me to call and call them back fast enough, another billing period rolled over, and they then started sending me notices demanding that I pay them another month's payment. I called back in to alert them to that fact, never once thinking they wouldn't do the right thing and remove the charge. They had already received payments from me for the previous six months, even though they had done absolutely nothing--they had been in breach of their obligations under the contract since December of 2024. They had missed multiple services even though they had been paid. But no. Because they ignored my first notice of cancellation and did not cancel my account, and therefore "the subscription" was "still active" at the time of the June billing, and even though they had not performed any service whatsoever for me since December of 2024, and therefore had already been paid for nothing for the previous six months, they refused to remove the charge for June of 2025. They breached the contract, not me. And even though they know that I paid them for months and months for absolutely nothing, their response is to demand that I pay them even more money...!? Absolutely incredible. It's dishonest and immoral. But they didn't seem to care at all about what they should have done. No one was the least bit concerned about the fact that their customer's residence had not been serviced since the previous year. Their only concern is with stealing another $40 from a hard-working single mother of three. But I am done paying them for nothing. Even the few times they did perform their "service," I could never tell a difference. And they never once knocked on my door to let me know they were here and ask if they could service the interior. They just wanted to do the absolute minimum possible and then ultimately just stopped even showing up at all. They are UNPROFESSIONAL, IMMORAL THIEVES and no one should ever do business with them.
Response from Hawx Pest Control
We're truly sorry to hear about your experience and we deeply regret that our services did not meet your expectations. We take your feedback seriously and we want to make things right. Please reach out to our customer support at sydney.johnson@hawxservices.com so we can address your concerns directly. You can also contact us through this link: https://tinyurl.com/Hawxs. We value your business and hope to resolve this issue promptly and to your satisfaction.
Great service, but good luck trying to cancel service. After 4 attempts (of what I thought was a successful cancellation-I would immediately get through to a person, but each time when being transferred to the "cancellation division", the wait time was up to 45 minutes. Needless to say, after confirmation of service cancellation, the technician would show up the following month as if nothing had changed. The techs are polite and do a great job-but when it comes to termination of service it's like checking into the Hotel California-you can check out anytime you like, but you can NEVER leave. Ultimately, I had to cancel my card attached to their service and now am getting texts regarding required payment. Again, this is no fault of the technicians.
Response from Hawx Pest Control
We're truly sorry to hear about the difficulties you've experienced with the cancellation process. We value your feedback and we're committed to improving our services. Please reach out to our customer support at https://tinyurl.com/Hawxs or directly email sydney.johnson@hawxservices.com so we can assist you further.
I had a gentleman named Trey come out last month to service my home. He only came out after they blew my last appointment off the week prior. He then comes out and sprays the interior of my home leaving a white residue all throughout my home. It was under all my cabinets in the kitchen, behind my fridge and in all the bathrooms. I have had to go behind him and scrub all of my floors trying to get it off. He then messages me wanting a 10 star review. Very unprofessional and will be making sure he does not service my home again.
Response from Hawx Pest Control
Hi there, Natalie with Hawx customer care here, I would like to apologize for the negative experience you've had first of all. I also would like to take the time to investigate this matter and see what I can personally do to improve your situation. Please email me more information at natalie@hawxservices.com
Contact Information
Phone
+1225-269-3862Address
11940 Industriplex Blvd STE 1, Baton Rouge, LA 70809
Website
hawxpestcontrol.comHours
Services
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