Green Pest Solutions
Verified1500 Shallcross Ave Suite 2A-7, Wilmington, DE 19806
Open 6 days/week, Early hours
About Green Pest Solutions
At Green Pest Solutions we know that you family's safety is your #1 priority which is why we make it our #1 priority. Our approach to pest control minimizes the use of harmful pesticides and makes is so we only target the invasive pests while leaving the beneficial insects outside your home to help Mother Nature do her job. We’ll put our reputation against any competitor. Among the over 5,000 unbiased reviews we have online we have a 4.9 star rating on Google across all our branches, a perfect 5 stars on Facebook and a 4.8 rating and 9 consecutive Super Service Awards on Angi. We have won Philadelphia Magazine's Best of Philly Award twice, including most recently in 2018 where we were named Best Earth Friendly Exterminator.
Rating Breakdown
4.9
★★★★★510 reviews
Customer Reviews (30)
Technician is very friendly, conscientious and helpful in servicing our insect extermination requirements.
Response from Green Pest Solutions
Thank you, Gary Trupe, for your kind words about our technician's service. We're delighted to hear your insect extermination needs were met effectively.
Carlos was awesome. I told my wife to call the company to tell them I only want Carlos to service us. He explained everything and gave me to best and only education on mice and rats
Response from Green Pest Solutions
Thank you for your fantastic feedback, Purvis! We're thrilled to hear that Carlos provided such great service and valuable insights. Your satisfaction is our priority, and we appreciate your trust in us for your pest control needs!
Dennis was tremendous. Phenomenal customer service skills. And the guy was really knowledgeable on termites. Highly recommended. It’s not often you come across a guy who is so good at killing termites. No-brainer.
Response from Green Pest Solutions
Thanks for the fantastic feedback, Mike! We're thrilled to hear about your positive experience with Dennis. Our team takes pride in delivering exceptional service and expertise. Your recommendation means a lot to us!
Bobby Herman is a very knowledgeable technician. He is very thorough and takes time to explain and answer questions. Bobby is respectful and always comes with a smile. So grateful to have him as a Green Pest Solution employee.
Response from Green Pest Solutions
Thank you, Sharon Brooks, for your wonderful feedback on Bobby Herman's service. We're delighted to have him on our Green Pest Solution team.
Isaac is always friendly.
Response from Green Pest Solutions
Thank you, Lisa Clark, for your kind words about Isaac. We are delighted to hear that he has made a positive impression.
Response from Green Pest Solutions
Thank you for your review! We're always looking for ways to improve, so your feedback is valuable to us.
Zachary showed up today for our first treatment. He was on time and very professional. He explained what he would do as well as explaining very clearly how our subsequent appointments would occur. He spent time listening and responding to our concerns. We were very happy with the service
Response from Green Pest Solutions
Thank you, Brian Jones, for your kind words about Zachary's professionalism and service. We are delighted to hear you had a positive experience.
Dennis always provides great service and takes the time to ask us if there’s anything else he can do for us. Always on time and professional
Response from Green Pest Solutions
Thank you, Tony, for your kind words about Dennis. We are delighted to hear that he provided excellent service and professionalism.
Response from Green Pest Solutions
Thank you for your review! We're always looking for ways to improve, so your feedback is valuable to us.
Isaac’s has been our service provider for over a year. He is professional, patient and thorough. My family and I feel comfortable having him in our home and he takes his time to educate us and go over any safety instructions so our family and pets stay safe. Isaac’s positive energy, kind demeanor and accountability make him a welcome visitor to our home. Thank you for being our Green Pest Solution provider, Isaac! You Rock!
Response from Green Pest Solutions
Thank you, Suz! We're thrilled to hear about your positive experience with Isaac. His dedication to providing thorough and safe pest control is truly appreciated. We’re glad he’s become a trusted part of your home. Your support means the world to us!
Great customer service!
Response from Green Pest Solutions
Thank you, Angie! We're thrilled to hear you had a great experience with our customer service. Your satisfaction is our top priority, and we appreciate your support!
Because of all the random weather changes (hot then cold, rainy then sunny and then snowing), we noticed an increase in pests/insects in and around our house, and hiring Green Pest was the best solution. They had us on a 3-month schedule to regularly treat the areas in and outside our home. Scheduling those treatment dates was always super easy, they always had availability that worked with my schedule. Immediately we noticed less pests after our initial treatment, and Isaac was our specialist that would treat the home and he was always so friendly and knowledgeable. He was so thorough every time he treated our house, and he left us with plenty of traps so we were well stocked. He would tell us exactly what we needed to do to prevent pests from entering our home in between the treatments. Highly recommend using them!
Response from Green Pest Solutions
Thank you for your fantastic feedback, Emory! We're thrilled to hear that Isaac provided such thorough and friendly service. It’s great to know our scheduling made it easy for you. Your recommendation means a lot to us, and we're here to help keep your home pest-free!
We've been using Green Pest Solutions for years and are happy with the service. They provide quarterly treatments and it's very easy to schedule a service call any time we have a pest issue. The tech Isaac is very thorough and great at explaining everything and answering questions.
Response from Green Pest Solutions
Thank you, Phil! We're thrilled to hear you've had such a positive experience over the years. Isaac is indeed a star, and we're glad his thoroughness and communication have made a difference for you. We appreciate your trust in us and look forward to continuing to serve you!
Excellent service. Very interactive and informative.
Response from Green Pest Solutions
Thanks for the awesome feedback, Jim! We're thrilled to hear you had a positive experience with our team. Providing interactive and informative service is what we strive for. Looking forward to serving you again!
Dennis came out for an inspection. Prompt, professional and knowledgeable. Highly recommend.
Response from Green Pest Solutions
Thank you for your fantastic review, William! We're thrilled to hear that Dennis provided you with prompt and professional service. Your recommendation means a lot to us, and we’re here to help whenever you need assistance!
Chris B. Was wonderful. He was well experienced and took his time and telling me in detail what action to take, and results I should see. He was extremely thorough with places bait stations throughout my home. He was very pleasant and funny, which is always nice.
Response from Green Pest Solutions
Thank you, Khadijah! We’re thrilled to hear that Chris provided you with such thorough and enjoyable service. Our team takes pride in being both knowledgeable and personable. Your feedback means a lot to us!
My technician CJ, was extremely thorough and knowledgeable and patient with me. I was very pleased with the service and Green Pest.
Response from Green Pest Solutions
Thank you, Shirlene! We're thrilled to hear that CJ provided you with thorough and knowledgeable service. Our team takes pride in delivering excellent experiences, and your satisfaction means the world to us. We appreciate your positive feedback!
Wade was excellent. He was efficient ( sent a text that he was on his way), punctual, professional, checked to make sure he was using the right chemicals to kill the particular insect, courteous, and knowledgeable.
Response from Green Pest Solutions
Thanks for the fantastic feedback, K J! We're thrilled to hear that Wade made such a positive impression with his professionalism and expertise. Our team always strives for excellence, and it’s great to know we hit the mark for you!
Response from Green Pest Solutions
We really appreciate you taking the time to leave us a review
CJ is amazing! She is extremely knowledgeable of the habits of mice and has been taking care of our home for over a year. We live in the woods and she has guided us through a difficult time when we were noticing a moderate amount of activity. Her strategy has significantly reduced activity and has reduced our stress. Thank you very much!!
Response from Green Pest Solutions
Thank you, M Suplick, for your wonderful feedback! We're delighted to hear CJ's expertise has been beneficial for you and your family.
Response from Green Pest Solutions
Thank you for the 4-star rating, Tom! We appreciate your support and are glad to have you with us. If you have any thoughts or suggestions in the future, we’d love to hear from you. Your experience matters to us!
I would like to say when purchasing something or service explain that it’s a contract that I can’t get out of IF I NO LONGER WANT THE SERVICE. That is a scam ! You guys didn’t provide great communication skills . I scheduled appointments and nobody would show, I’ll to reschedule Chris came out informed me I would get a month free the month of November. I checked my bank statement I was charged for the month of December when I didn’t even get a call for an appointment for the month of December. I call the office I explained to the front desk I was charged without service, I was told I don’t GET SERVICE EVERY MONTH I get service quarterly! I then say why I’m not charged quarterly then because I’m not getting service monthly!!!! She had no answer I informed her I don’t want the service anymore she said “ you can’t close out your service because your in a contract for the next 10 months “ so I say I’m forced to be apart of something I no longer want ! HELP ME UNDERSTAND WHY IM PAYING MONTHLY FOR SERVICE I ONLY GET QUARTERLY? Why not charge me quarterly with my service?
Response from Green Pest Solutions
Hi Takeria, we’re sorry to hear about your experience and appreciate you bringing this to our attention in December. We did attempt to reach you after your review and have not heard back from you. We have corrected any of the concerns you have had with services thus far but unfortunately, have not had the chance to discuss/get in contact with you.<br>To clarify, our services are performed quarterly, while billing is set up monthly to help spread out the cost—however, this is typically clearly explained upfront, and we apologize for any confusion.<br>We’d still welcome the opportunity to connect and ensure all concerns are fully resolved. Please give us a call at 610-441-9200 at your convenience. Kindly, Liz Dennon, Customer Service Manager
Do not under any circumstances do business with Green (anything). Green Pest, Green Lawn, Green…… They may be affordable, but the frustrations you’ll encounter as a result of doing business with them will not be worth the price savings.
First time using them. The tech was professional and knowledgeable. I did learn some things speaking to her. She had a plan, but after discussing some items specific to our situation, she was able to adjust and accommodate. What remains to be seen is if the service was/is effective. But overall, a good experience thus far.
Response from Green Pest Solutions
Thanks for your feedback, James! We're glad to hear that our technician was able to provide valuable insights and customize the service to your needs. We look forward to hearing about the results as time goes on. Your experience matters to us!
He was very focused on his work and completed it quickly. While I was sitting in my living room, he did not try to contact me or interact. I saw him move across the front of my house from the windows and then he placed the notes from the visit on my storm door and the truck left.
Response from Green Pest Solutions
Thanks for your feedback, Johnine! We're glad to hear that the work was completed quickly and efficiently. We'll take your comments about communication into consideration for future visits to ensure a more interactive experience. Your input helps us improve!
Great service but they pester you with emails to "rate the technician" which are just these google reviews.
I still observe big monsters (roaches) in the cabinets
Response from Green Pest Solutions
Hi Artem, thank you for taking the time to discuss the expectations with me just now for post service. It is common to see activity as the insects are reacting to the product and dying off. We do ask that you allow 2 weeks for the best results and we have to scheduled for a follow up right at that 2 week mark. We appreciate your communication and business! Thank you again!
We were not only present but outside the entire time when a Green Pest associate arrived at our home. He wasn't here more than a total of10 minutes, which included talking to us a few minutes. .. walked around once with a long brush in his hand and that was it. We received a message that the entire exterior of the hoe had been sprayed. Blatant lie, sadly, typical of the way many companies do business in this world.
Response from Green Pest Solutions
Hello, We are so sorry to hear about your experience. We cannot find your name in our system or anything similar to that. Could you please call us at 610-441-9200 to further discuss and look into this? We would love to have the opportunity to investigate this and make things right with you. Thank you Kindly - Liz Dennon, Customer Service Manager.
Response from Green Pest Solutions
Keum, thanks for taking the time to rate us. We would love to hear from you to learn more about your experience!
My cousin was in my apartment to let the individual in and throughout his time there he was very inappropriate and unprofessional.
Response from Green Pest Solutions
Hello De Ja, <br><br>Thank you so much for taking the time to speak with me about your feedback via telephone. I am so happy we were able to address all of your concerns regarding this experience and make it right for you! We do look forward to your upcoming appointment. Feedback is always valuable, and I am pleased we were able to work through a resolution for you.
Contact Information
Phone
+1302-205-6964Address
1500 Shallcross Ave Suite 2A-7, Wilmington, DE 19806
Website
www.greenpestsolutions.comHours
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