Provider profile

Green Pest Solutions

4.9 stars from 510 customer reviews · 1500 Shallcross Ave Suite 2A-7, Wilmington, DE 19806

  • 4.9 out of 5 stars
  • 510 customer reviews
  • Wilmington, Delaware
  • Open 6 days/week, Early hours
4.9
Rating
510
Reviews
Yes
Claimed
Yes
Website

About this provider in Wilmington

At Green Pest Solutions we know that you family's safety is your #1 priority which is why we make it our #1 priority. Our approach to pest control minimizes the use of harmful pesticides and makes is so we only target the invasive pests while leaving the beneficial insects outside your home to help Mother Nature do…

Pests handledmice
Praised forprofessionalknowledgeablepatient
Methodsher strategyquarterly treatments
Safetysafety instructionssafe

Rating breakdown from customer reviews

4.9

510 reviews

5
498
4
6
3
1
2
0
1
5

Customer reviews for Green Pest Solutions

GT

Gary Trupe

4mo ago

Technician is very friendly, conscientious and helpful in servicing our insect extermination requirements.

Provider response

Thank you, Gary Trupe, for your kind words about our technician's service. We're delighted to hear your insect extermination needs were met effectively.

PH

Purvis Hatcher

4mo ago

Carlos was awesome. I told my wife to call the company to tell them I only want Carlos to service us. He explained everything and gave me to best and only education on mice and rats

Provider response

Thank you for your fantastic feedback, Purvis! We're thrilled to hear that Carlos provided such great service and valuable insights. Your satisfaction is our priority, and we appreciate your trust in us for your pest control needs!

MC

Mike Chang

4mo ago

Dennis was tremendous. Phenomenal customer service skills. And the guy was really knowledgeable on termites. Highly recommended. It’s not often you come across a guy who is so good at killing termites. No-brainer.

Provider response

Thanks for the fantastic feedback, Mike! We're thrilled to hear about your positive experience with Dennis. Our team takes pride in delivering exceptional service and expertise. Your recommendation means a lot to us!

SB

Sharon Brooks

4mo ago

Bobby Herman is a very knowledgeable technician. He is very thorough and takes time to explain and answer questions. Bobby is respectful and always comes with a smile. So grateful to have him as a Green Pest Solution employee.

Provider response

Thank you, Sharon Brooks, for your wonderful feedback on Bobby Herman's service. We're delighted to have him on our Green Pest Solution team.

LC

Lisa Clark

5mo ago

Isaac is always friendly.

Provider response

Thank you, Lisa Clark, for your kind words about Isaac. We are delighted to hear that he has made a positive impression.

BJ

Brian Jones

5mo ago

Zachary showed up today for our first treatment. He was on time and very professional. He explained what he would do as well as explaining very clearly how our subsequent appointments would occur. He spent time listening and responding to our concerns. We were very happy with the service

Provider response

Thank you, Brian Jones, for your kind words about Zachary's professionalism and service. We are delighted to hear you had a positive experience.

TB

Tony Baiada

5mo ago

Dennis always provides great service and takes the time to ask us if there’s anything else he can do for us. Always on time and professional

Provider response

Thank you, Tony, for your kind words about Dennis. We are delighted to hear that he provided excellent service and professionalism.

S“

Suzanne “Suz” Fisher

5mo ago

Isaac’s has been our service provider for over a year. He is professional, patient and thorough. My family and I feel comfortable having him in our home and he takes his time to educate us and go over any safety instructions so our family and pets stay safe. Isaac’s positive energy, kind demeanor and accountability make him a welcome visitor to our home. Thank you for being our Green Pest Solution provider, Isaac! You Rock!

Provider response

Thank you, Suz! We're thrilled to hear about your positive experience with Isaac. His dedication to providing thorough and safe pest control is truly appreciated. We’re glad he’s become a trusted part of your home. Your support means the world to us!

AG

Angie Gills

5mo ago

Great customer service!

Provider response

Thank you, Angie! We're thrilled to hear you had a great experience with our customer service. Your satisfaction is our top priority, and we appreciate your support!

EP

Emory Pepper

5mo ago

Because of all the random weather changes (hot then cold, rainy then sunny and then snowing), we noticed an increase in pests/insects in and around our house, and hiring Green Pest was the best solution. They had us on a 3-month schedule to regularly treat the areas in and outside our home. Scheduling those treatment dates was always super easy, they always had availability that worked with my schedule. Immediately we noticed less pests after our initial treatment, and Isaac was our specialist that would treat the home and he was always so friendly and knowledgeable. He was so thorough every time he treated our house, and he left us with plenty of traps so we were well stocked. He would tell us exactly what we needed to do to prevent pests from entering our home in between the treatments. Highly recommend using them!

Provider response

Thank you for your fantastic feedback, Emory! We're thrilled to hear that Isaac provided such thorough and friendly service. It’s great to know our scheduling made it easy for you. Your recommendation means a lot to us, and we're here to help keep your home pest-free!

PB

Phil Burdette

5mo ago

We've been using Green Pest Solutions for years and are happy with the service. They provide quarterly treatments and it's very easy to schedule a service call any time we have a pest issue. The tech Isaac is very thorough and great at explaining everything and answering questions.

Provider response

Thank you, Phil! We're thrilled to hear you've had such a positive experience over the years. Isaac is indeed a star, and we're glad his thoroughness and communication have made a difference for you. We appreciate your trust in us and look forward to continuing to serve you!

JO

Jim O'Neil

5mo ago

Excellent service. Very interactive and informative.

Provider response

Thanks for the awesome feedback, Jim! We're thrilled to hear you had a positive experience with our team. Providing interactive and informative service is what we strive for. Looking forward to serving you again!

WB

William Boyle

5mo ago

Dennis came out for an inspection. Prompt, professional and knowledgeable. Highly recommend.

Provider response

Thank you for your fantastic review, William! We're thrilled to hear that Dennis provided you with prompt and professional service. Your recommendation means a lot to us, and we’re here to help whenever you need assistance!

KW

Khadijah West

5mo ago

Chris B. Was wonderful. He was well experienced and took his time and telling me in detail what action to take, and results I should see. He was extremely thorough with places bait stations throughout my home. He was very pleasant and funny, which is always nice.

Provider response

Thank you, Khadijah! We’re thrilled to hear that Chris provided you with such thorough and enjoyable service. Our team takes pride in being both knowledgeable and personable. Your feedback means a lot to us!

SL

Shirlene Laws

5mo ago

My technician CJ, was extremely thorough and knowledgeable and patient with me. I was very pleased with the service and Green Pest.

Provider response

Thank you, Shirlene! We're thrilled to hear that CJ provided you with thorough and knowledgeable service. Our team takes pride in delivering excellent experiences, and your satisfaction means the world to us. We appreciate your positive feedback!

KJ

k J

5mo ago

Wade was excellent. He was efficient ( sent a text that he was on his way), punctual, professional, checked to make sure he was using the right chemicals to kill the particular insect, courteous, and knowledgeable.

Provider response

Thanks for the fantastic feedback, K J! We're thrilled to hear that Wade made such a positive impression with his professionalism and expertise. Our team always strives for excellence, and it’s great to know we hit the mark for you!

MS

M Suplick

5mo ago

CJ is amazing! She is extremely knowledgeable of the habits of mice and has been taking care of our home for over a year. We live in the woods and she has guided us through a difficult time when we were noticing a moderate amount of activity. Her strategy has significantly reduced activity and has reduced our stress. Thank you very much!!

Provider response

Thank you, M Suplick, for your wonderful feedback! We're delighted to hear CJ's expertise has been beneficial for you and your family.

TS

Takeria Stansbury

8mo ago

I would like to say when purchasing something or service explain that it’s a contract that I can’t get out of IF I NO LONGER WANT THE SERVICE. That is a scam ! You guys didn’t provide great communication skills . I scheduled appointments and nobody would show, I’ll to reschedule Chris came out informed me I would get a month free the month of November. I checked my bank statement I was charged for the month of December when I didn’t even get a call for an appointment for the month of December. I call the office I explained to the front desk I was charged without service, I was told I don’t GET SERVICE EVERY MONTH I get service quarterly! I then say why I’m not charged quarterly then because I’m not getting service monthly!!!! She had no answer I informed her I don’t want the service anymore she said “ you can’t close out your service because your in a contract for the next 10 months “ so I say I’m forced to be apart of something I no longer want ! HELP ME UNDERSTAND WHY IM PAYING MONTHLY FOR SERVICE I ONLY GET QUARTERLY? Why not charge me quarterly with my service?

Provider response

Hi Takeria, we’re sorry to hear about your experience and appreciate you bringing this to our attention in December. We did attempt to reach you after your review and have not heard back from you. We have corrected any of the concerns you have had with services thus far but unfortunately, have not had the chance to discuss/get in contact with you.<br>To clarify, our services are performed quarterly, while billing is set up monthly to help spread out the cost—however, this is typically clearly explained upfront, and we apologize for any confusion.<br>We’d still welcome the opportunity to connect and ensure all concerns are fully resolved. Please give us a call at 610-441-9200 at your convenience. Kindly, Liz Dennon, Customer Service Manager

DC

David Chapman

1y ago

Do not under any circumstances do business with Green (anything). Green Pest, Green Lawn, Green…… They may be affordable, but the frustrations you’ll encounter as a result of doing business with them will not be worth the price savings.

JS

James Stephenson

1y ago

First time using them. The tech was professional and knowledgeable. I did learn some things speaking to her. She had a plan, but after discussing some items specific to our situation, she was able to adjust and accommodate. What remains to be seen is if the service was/is effective. But overall, a good experience thus far.

Provider response

Thanks for your feedback, James! We're glad to hear that our technician was able to provide valuable insights and customize the service to your needs. We look forward to hearing about the results as time goes on. Your experience matters to us!

JS

Johnine Simpson

1y ago

He was very focused on his work and completed it quickly. While I was sitting in my living room, he did not try to contact me or interact. I saw him move across the front of my house from the windows and then he placed the notes from the visit on my storm door and the truck left.

Provider response

Thanks for your feedback, Johnine! We're glad to hear that the work was completed quickly and efficiently. We'll take your comments about communication into consideration for future visits to ensure a more interactive experience. Your input helps us improve!

DF

David Farrell

1y ago

Great service but they pester you with emails to "rate the technician" which are just these google reviews.

AF

Artem Fedorov

1y ago

I still observe big monsters (roaches) in the cabinets

Provider response

Hi Artem, thank you for taking the time to discuss the expectations with me just now for post service. It is common to see activity as the insects are reacting to the product and dying off. We do ask that you allow 2 weeks for the best results and we have to scheduled for a follow up right at that 2 week mark. We appreciate your communication and business! Thank you again!

BR

B Retired

1y ago

We were not only present but outside the entire time when a Green Pest associate arrived at our home. He wasn't here more than a total of10 minutes, which included talking to us a few minutes. .. walked around once with a long brush in his hand and that was it. We received a message that the entire exterior of the hoe had been sprayed. Blatant lie, sadly, typical of the way many companies do business in this world.

Provider response

Hello, We are so sorry to hear about your experience. We cannot find your name in our system or anything similar to that. Could you please call us at 610-441-9200 to further discuss and look into this? We would love to have the opportunity to investigate this and make things right with you. Thank you Kindly - Liz Dennon, Customer Service Manager.

DJ

De Ja Conger

2y ago

My cousin was in my apartment to let the individual in and throughout his time there he was very inappropriate and unprofessional.

Provider response

Hello De Ja, <br><br>Thank you so much for taking the time to speak with me about your feedback via telephone. I am so happy we were able to address all of your concerns regarding this experience and make it right for you! We do look forward to your upcoming appointment. Feedback is always valuable, and I am pleased we were able to work through a resolution for you.

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