About this provider in Tacoma
Local veteran & family owned pest control business serving the South Sound for over 20 years. This is our second location to better serve Tumwater and Lewis County.
Rating breakdown from customer reviews
5
444 reviews
Customer reviews for PCI Pest Control of Tacoma
Kate
PCI is great! Staff are friendly, knowledgeable, and professional. Highly recommend!
Provider response
Thank you, Kate! We’re thrilled you had a great experience with our friendly, knowledgeable, and professional team. We appreciate your recommendation and look forward to serving you again.
Marty Unwin
Rd with PCI has been servicing our home for several years and we are more than happy with Rd and PCI. He comes quarterly to spray exterior of home including all patio, upper decks, windows for all pests. Since we started the service we have had great success with eliminating some the critters that used to be a nuisance. We had a small issue with mice in outer buildings and they have taken care of that issue as well. We highly recommend Rd and this company.
Corazon Batacan
Mark and entire PCI Pest Control team are the best. Mark is always willing to answer my questions. Thank you!
Provider response
Thank you so much, Corazon, for the wonderful review. We're thrilled Mark and the entire PCI Pest Control team continue to meet your expectations and we will share your kind words with them. Please don't hesitate to contact us anytime if you need assistance in the future.
Eric Moton
Thank you for your knowledge and your kindness.
Provider response
Thank you, Eric — we really appreciate your kind words. We're glad our knowledge and kindness made a difference, and we look forward to helping you again whenever you need us.
Alicia Denton
Michael Kooi is very pleasant to work with. He was very genuine in helping me work towards solving my rodent problem. I have no problem recommending your company based on my experience today.
Provider response
Thank you for the wonderful review, Alicia. We're thrilled Michael Kooi was able to provide genuine, effective help with your rodent problem and appreciate your recommendation. Please reach out anytime if you need further assistance.
Jaclynn Simmons
Mark did a great job explaining everything to me.
Provider response
Thank you for your kind review, Jaclynn. We're glad Mark took the time to explain everything and we'll pass along your praise. Please reach out any time if you need further assistance.
Kou Xiong
Christian did a great job. Very professional.
Provider response
Thank you, Kou. We're thrilled Christian provided a professional, high-quality experience. We'll pass along your kind words to him. We appreciate your feedback and look forward to serving you again.
jeff andrews
I had scheduled an appointment for 10 a.m. While I understand things can change, the company made no effort to give me an update on their schedule. I work nights and woke up an hour early to meet the tech for my first appointment. I canceled the appointment and don't plan on rescheduling with them. I find it unacceptable when companies aren't prompt. Even worse than that is a lack of communication when plans change or unforeseen circumstances arrive.
Provider response
Jeff, I’m very sorry we missed your 10 a.m. appointment and failed to notify you. That was unacceptable and I understand how frustrating and disruptive it was after you woke early for the visit. We are reviewing our scheduling and notification procedures to prevent this from happening again. If you would like us to make this right, please contact our office and ask to speak with the manager so we can address any refund or rescheduling.
Bjb B
Albert from PCI is always so respectful of my house - he protects my house from pests as if it were his own home. He’s also always careful to protect my pets and the pollinators. If you have an issue with pests in your home call PCI, and request Albert.
Provider response
Hello there Bjb! Thank you for your five-star review of our pest control services. We are so glad to see that you had a great experience with us. It is our pleasure to keep you pest-free! If you have any questions or concerns, please feel free to reach out to us at any time. Have a fantastic day!
Joe Held
In our service area we had RD today, and man was he good. Did a great job explaining the treatment today and addressing any and all concerns. Haven't had any pest issues since we started with PCI. On time, friendly, professional, and patient technician who are very well educated. Thanks for the great work. Will continue to stay with PCI and give the man a raise. Won't let me leave another review last one was for Albert also amazing and deserves a raise too.
Provider response
Thank you for your wonderful feedback, Joe! We're thrilled to hear that Albert provided you with excellent service and addressed all your concerns. It's great to know that you haven't had any pest issues since starting with us. Our team takes pride in being professional and knowledgeable, and we appreciate your recognition. Thanks for choosing PCI!
Richard Seeger
Julian was pleasant and capable.work was done efficiently and reported clearly in his notes
Provider response
Thank you for the kind review, Richard. We're glad Julian was pleasant and capable and that the work was completed efficiently with clear notes. We appreciate your feedback and look forward to serving you again.
Rachel R
Service is timely, professional, and kind. Love this company.
Provider response
Thank you so much, Rachel! We’re thrilled to hear you found our service timely, professional, and kind. Your kind words mean a lot to our team. We look forward to serving you again.
chrissy nagel
Seth came in and was knowledgeable and quick working. Would highly recommend this company. We had birds in our attic. She quickly. Take care of entry holes, so future birds cannot get in. And made sure there were no birds in that attic.
Provider response
Thank you, Chrissy, for the wonderful 5-star review and for recommending us. We're glad Seth was able to respond quickly, secure the entry points, and confirm there were no birds left in your attic. We appreciate you trusting us to take care of the problem. Please contact us anytime if you need anything else.
Kelsey Hunter
Cisco with PCI came out today to start service. I had only called 2 days prior. Happy to have him be my regular quarterly service tech!
Provider response
Thank you, Kelsey, for the wonderful review. We're delighted Cisco from PCI was able to start service on short notice and made such a positive impression. We'll pass your kind words along to him. We look forward to providing your regular quarterly service.
Siggy Frank
PCI Pest has been great to work with. Knowledgeable, professional, and a good value. Some months I joke with my wife that it’s the best money we spend each month.
Provider response
Thank you for the wonderful five-star review, Siggy. We’re thrilled to hear you find our team knowledgeable, professional, and a great value, and we appreciate the joke that it’s the best money you spend each month. We look forward to continuing to protect your home.
Angela Raduenz
Albert is great! Very efficient, professional, and informative with the results of the visit!
Provider response
Thank you, Angela! We're thrilled Albert was efficient, professional, and clear in explaining the results. We'll be sure to share your kind words with him. Please contact us anytime if you need further assistance.
Catherine Calhoun
Very professional and personable. Explained everything in detail. I learned a lot from Justin during the time he spent with me and the things we can do to deter future infestations.
Provider response
Thank you, Catherine, for the kind words and 5-star review. We’re glad Justin was professional, personable, and took the time to explain everything in detail. It’s great to hear you found the prevention tips helpful. Please reach out anytime if you need further assistance or have questions.
Carys Rees
PCI Pest are reliable and reasonably priced. I have a quarterly contract and dont have any issues with bugs year round. Their technicians are always courteous and do a great job. Al came to my home this week and delivered great service yet again.
Provider response
Thank you, Carys, for your wonderful review. We're thrilled our quarterly service keeps your home pest-free and that Al and the team continue to provide courteous, reliable service. We appreciate your trust and kind words about our pricing and technicians. If you ever need anything between visits, please contact us and we'll be happy to help.
Bryce Gleason
Albert from PCI was excellent. He did a great job, was kind, and was also informative. I would recommend him and PCI to anyone else experiencing issues with pests or ants.
Provider response
Thank you, Bryce! We're thrilled Albert provided excellent, kind, and informative service. We'll pass your praise along to him and appreciate your recommendation. We're here if you need assistance with pests again.
Mark Johnston
Very professional and high attention to detail
Provider response
Thank you, Mark — we really appreciate your kind words. We're glad our team's professionalism and attention to detail made a positive impression. We look forward to serving you again.
Susan Vargas
The technician from PCI Pest Control (Casey) was polite, personable, and extremely thorough in his initial investigation of rodent activity at our home. We also appreciated that PCI would take initial steps to address the problem in the same visit.
Provider response
Thank you for your wonderful review Susan! We’re happy to see that you enjoyed our pest control services. It is our pleasure to keep you pest-free, and we hope to exceed your expectations with our services in the future! Feel free to contact us with any questions or concerns. Have an amazing day!<br>
Debbie O'neill
Gene is the best to work with! Very responsive and reassuring. Super knowledgeable and well versed in spider production, rodents, and prevention of reoccurrence. My home is very well taken care of, and I super appreciate Gene, his working knowledge, and he is a pleasure to work with. PCI Pest Control is the best in the south sound!
Provider response
Debbie, thank you for your feedback! 😊 We're glad to hear that Denny provided thorough treatment for ants and that your home was well taken care of. We take pride in our well-trained team, and we're grateful for your trust in PCI Pest Control! 🐜🌟
James Poole
I would love to give these guy's a 5 star rating. However when they said they could fix some bird blocks on my house. I didn't realize they were just going to half it by just srewing some screen over 7 bird blocks. Now It looks tacky. If I wanted that I could of done that myself and saved money.
Gayle Mcdonald
Very professional experience and knowledgeable person
Provider response
Gayle, thank you for taking the time to leave us a review. Please let us know if there is anything we can do to get you to 5 stars!
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Treatment and cost guides before you call
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