Provider profile

Western Exterminator

4.8 stars from 201 customer reviews · 19620 Russell Rd, Kent, WA 98032

  • 4.8 out of 5 stars
  • 201 customer reviews
  • Kent, Washington
  • Open 7 days, Early hours, Evening hours
4.8
Rating
201
Reviews
Yes
Claimed
Yes
Website

About this provider in Kent

When pest problems plague your property, turn to Western Exterminator in Kent, the reliable pest control and exterminator solution since 1921. Our team of expert technicians has the skills to assess your unique pest situation and develop a customized pest management plan. Whether you need a one-time

Pests handledrats
Praised forprofessionalgreat communicationfriendlynice driving

Rating breakdown from customer reviews

4.8

201 reviews

5
187
4
3
3
1
2
1
1
9

Customer reviews for Western Exterminator

GG

Gaspar Garrido

5mo ago

I would like to take this opportunity to sincerely thank Jose and Elijah for their exceptional help and professionalism while insulating our attic. From the very beginning, they both demonstrated patience, knowledge, and a genuine willingness to assist, making the entire experience smooth and pleasant. Their attention to detail and commitment to providing excellent service truly stood out. They represent the highest standards of professionalism and customer care, and they are undoubtedly valuabl

Provider response

We're constantly striving for excellence. Thanks for the positive review!

RA

Rachel Ayers

2y ago

The technician, Chris, was amazing. Very knowledgeable and respectful. The company itself said they would charge me the $414.15 on the day of service, then they charged the day of I got off the phone—a week early before I had even seen a technician. I called to make sure this was a real business and not a scam. I was assured it’s a real business. And was happy when the technician came out. He did a great job. Then I was charged again, without receiving a receipt or notification, another $414.

Provider response

Thank you for posting your experience on Google! We would like to address this matter further. Please send an e-mail to Socialsupport@terminix.com listing your full-service address or customer number, phone number and your review or service concern/request. We apologize for any inconvenience you may

KC

K C

1y ago

I used them for several years, but they are bigger now, and the service has degraded. Maybe they were bought up by a larger corporation? I don't know, and it doesn't really matter. There is a complete disconnect between what they tell you on the phone and what is done out in the field. We had Rats in our rental home. I told Western to do whatever it takes to get rid of them. They went inside the house and set traps but didn't check back. They sent a guy (contracted through another com

Provider response

K C, we regret to hear that you had this experience with us. We want to address this matter further. Please e-mail socialmedia@rentokil-terminix.com, listing your full-service address or customer number and phone number, and review or service concern/request. We apologize for any inconvenience you m

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Treatment and cost guides before you call

Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.